WomanWithinReviews 786

I PURCHASED WITHIN THE LAST 6 MONTHS A FLEECE-LINED TALSON ANORAK RAIN JACKET FROM WOMAN WITHIN ASIN# B07SQ43XH2 FROM AMAZON. THREE OF MY JACKET HOOD BUTTONS HAVE FALLEN OFF, THE ZIPPER PULL UP/DOWN TAB HAS FALLEN OFF AND THE ATTACHMENTS TO HOLD THE BOTTOM DRAWSTRING IN PLACE HAVE FALLEN OFF. MY JACKET HAS BEEN WASHED ONCE ON GENTLE COLD CYCLE AND ALLOWED TO DRIP DRY. THIS JACKET WAS NOT WORN HARD. WOMEN WITHIN HAS ADVISED AMAZON THAT THE DEFECTS OCCURED OUTSIDE THEIR 30 DAY FROM DATE SHIPPED RETURN POLICY THEREFORE WOMAN WITHIN WILL NOT STAND BEHIND THEIR DEFECTIVE, POOR QUALITY AND SHODDY JACKET AND APOLOGIZE FOR ANY INCONVENIENCE.
ANYONE CONSIDERING PURCHASING ANY OF THEIR MERCHANDISE BUYER BEWARE OF THIS COMPANY.

Company allows return up to 60 days. But, they required that they receive the item by day 60 (not that customer initiate return by day 60). Their return agent takes so long to deliver item to them that return item doesn't get to them by day 60. Then, they keep your money and your merchandise. Avoid this scam company.

Okay been within customer for probably over 25 years hardly ever ever send things back but I needed to this time send a pair of shoes three pairs of pants and a tea with two return orders charge me 1099 for using their label I called to say hey what's going on I've never knew about this and they proceeded to tell me yes it's in the fine print so I said come on I hardly ever return anything I got no help so I asked if this was being recorded told him just to take my name off their mailing list I didn't need to use within any longer as a customer for over 25 years whoever I was talking to hung up on me when I asked if this is being recorded so I'm not a happy camper

I ordered a pair of womens cargo capris in a xl. What I received was a man's polo shirt in a 4xl! There aren't even mens clothes in the woman within catalog! Customer service was very rude & dismissive. I asked if they could expedite the shipment of what I ordered as it was their mistake & I needed them by this Thursday. Even offered to keep the shirt & pay for it. They said I had to sent it back & reorder the pants as a new order. Refused to send item I ordered express. I'm keeping the shirt(my grandson can use it)& cancelled the pants. I will not order from them again! Also, there was no receipt or shipping info. Included in package.

I placed an order August 2021. Received emails dated in October 2021, December 2021, and February 2022 stating order delayed. I received order in March 2022 and it did not fit. When I tried to return item in March 2022, Woman Within stated I should have returned the item in October 2021, that the 60 day return policy had expired. Refund was refused. Don't waste your time and money with these folks that steal your hard earned money.

I placed an order oct 2021 ( never received) and made calls. They still put the purchase on my card. I called woman within card services and they put the credited my account. 88.00 It's been a few months with the credit so I placed an order to use the credited bal. One week after placing my order I received a letter saying my 88.00 credit was voided. I thought this was handled. Now I owe them for the order I placed. If you have a credit card with this company they don't have your best interest. If you place a order and you never get it. It's to bad for the consumer they will put it on your credit report. What a sad company!

PLEASE do not order from this horrible company (Woman Within). You will be tempted with discounts, but will not get them, and when you contact them, they say your order has already been worked on (12 hours later on a Monday morning - DOUBTFUL) AND you won't even get your order for up to ten days. How does that make sense if they are already working on your order from Sunday evening to early Monday morning. Will NEVER order from this disrespectful, cold, unwilling to give good customer service or discounts they tempted you with. Once and done. Never will order or even look at the website.

Terrible. They are very hard to deal with. Put charges on my bill after I returned everything. Their sizes are not right. You cannot understand them over the phone. DO NOT BUY FROM WOMEN WITHIN.

I placed an order and used 2 coupon that came in the magazine they sent us. It was deemed not eligible to many disclaimers. Be very wary of this company, I am now one and done for an order.

Very deceitful, however runs this company is not to be trusted as I see their culture.

I ordered a jacket in February from this place. Today is March 13. Still have no jacket. When checking the tracking on the order it stated it was shipped via USPS (another joke) and hit
My post office on February 25 and then was shipped to somewhere in Mississippi. I understand Illinois and Mississippi look almost identical (‍). Post office has no interest in finding the package and Women Within says their policy is only after 20 days will they do something to rectify the matter. They are a horrible company with no Customer Service. The calls are answered by someone overseas and sometimes difficult to understand. Do not order from this company.

I tried to order some sale items. The Webb site wouldn't work, so I called in my order. First, the person taking the order had totally incorrect information for the price as well as what items were included in the "deal". I gave up and asked to be transferred to Customer Service. Going through everything again, for every item I ordered, I was told a wrong (higher) price than the catalog. Customer (lack of)Sevice went through a song and dance about the price. Finally, after 45 minutes and going over and over item numbers, page numbers, and reading for the page, she got it right. I wanted to let someone in charge know the problem. I spoke with a "supervisor" who said their problem had already been reported. Since I had finally gotten the correct price, the supervisor said there was nothing more to do. Great! At that point it seemed useless to let him know that correcting problems reported would have been helpful so customers would not have to continue with uninformed workers. Sorry I cannot add a photo to this review.

I got an email from Woman Within stating they had a BOGO $1 that was good until 3-10-2022 and I tried to order the evening of 3-10 and I was told that they closed that offer out earlier that day! Beware of the date, because it's NOT accurate! If you want the sale, don't wait, it might disappear before the actual time!

I am so tired of calling Woman Within and trying to get a receipt for my last two purchases I could scream! I need to return one item and Nothing!

Finally ordered Woman Within jeans from Amazon that says "free returns" no more worries, plus, they'll be here in about 5 days!

Ordered shoes online and box came up stating I qualified for FREE shipping if I signed up for their membership card@ $1.99 the 1st month then $14.99 a month. Signed up thinking get the free shipping and then cancel but was still charged $10.99 shipping. Called and was told it's a reimbursement program. Did the steps for reimbursement and then was informed I'd get the reimbursement in 3-6 weeks in gift cards. NO WHERE in the online prompt advise me that I wouldn't get an actual refund for shipping. Demanded that account be cancelled immediately and cost refunded. Woman had the nerve to say no other customer has ever complained about this before- I highly doubt this. Very dubious business practice to tell customers they're getting free shipping if they sign up then charge them and reimburse in gift cards to ensure they spend more in your stores.

They said they shipped my slacks but they did not. I got charged $48.45 for late fee which I paid. I did not want them to keep charging late fees.

I purchased multiple pairs of identical shorts in the same order. One packaged contained. A different pair. I returned them using a the enclosed return label. I received no confirmation for the return, so I called to check. The rep was unable to help me and told me to call again in three weeks because they were backed up. I called back four weeks later. Today. I spoke with a rep who said there was no record of the return. II told him i would be happy just getting the shorts i ordered and paid for. WW wouldn't allow that, but put me through to a Resolution Specialist. She told me that unless i could prove that i actually returned the shorts there was nothing that could be done. I did become angry and asked if they would prefer to lose my business forever over an item that cost less than $15.00. She wished me a good day and hung up on me!