WishBridalReviews 45

Answer: Hi San, Thank you very much for your question. We are a legal wedding dress factory located in Guangzhou China. We do not only sell online to brides, but also supply dresses to many bridal salons from USA, UK, Australia, German and other European Countries. Many wedding dress dealers come to our factory to discuss business. We are physical not virtual. For brides who order from us online, we make wedding dresses for them in the same designer quality, and offer them full refund if brides are not satisfied. You can get your dream wedding dress at very favorable price without any worries. Hope we can serve more and more lovely brides. If you have other questions, please feel free to contact us, Best regards, Alan Yang Wishbridal Co., Ltd.

Answer: Hi Hilda, Our return policy is as follows: 1. Before shipment, we will send you final dress pictures for you to check the final design. Any reasonable alterations are welcome before shipment. 2. When you receive your dress(es), please try them on and check the sizes. If there is any fit problem due to our mistake, you can require a full return. If you do not like the dress, you can require a full return also. Alan Yang Wishbridal Co., Ltd

Answer: No, the reviews aren't fake. Sounds like you just didn't get what you wanted. It's too bad that the company won't work with you to resolve it, but if you have a complaint, you can always contact your credit card and refuse to pay. Your credit card should protect you. Since the websites don't take cash, you are always protected by the credit card you used. Just so you know - my dress was perfect! I guess I got lucky...