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WishBridal

1.5

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WishBridal Reviews Summary

WishBridal has a rating of 1.5 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WishBridal most frequently mention and customer service. WishBridal ranks 259th among Wedding Dresses sites.

service
4
value
4
shipping
4
returns
3
quality
4

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Texas
1 review
0 helpful votes
Follow Marge N.
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I received a dress that does not look like the one I ordered The sleeves are wrong and the bodice is awful and horribly, ridiculously stiff. Looks like I have armor on and ready for battle not a beautiful wedding. I wish I had read these reviews.

I tried calling and guess what `---"Number not in service"!
DO NOT BUY FROM THEM!

Date of experience: November 5, 2015
India
1 review
0 helpful votes
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DO NOT BUY FROM THEM!
October 24, 2015

Take my advice! I wish I read all the reviews people posted before I ordered my mother of the bride dress. The quality is poor and the dresses are knock offs. I request to return the dress, provided the pictures they asked me for. I even provided the picture of the "same" dress I tried on at the bridal store. They will not budge. They say, "Sorry, there is nothing wrong with your dress. It cannot be returned in this case. This is the final conclusion. Kind regards, Roger". So I will continue to write reviews on any blog I find about wishbrides.com. They steal your money. Complete RIPOFF. VERY DISAPPOINTED. And they claim they have excellent customer service! NOT! Use caution before you proceed with them. The picture of the light silver is the dress I ordered from them. The dark gray is the dress from the bridal shop.

Date of experience: October 24, 2015
New Jersey
2 reviews
4 helpful votes
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What a ripoff
October 14, 2015

Beware on this website. I ordered a custom dress that cost me more than an $200. The quality was terrible. They offered me a $10 refund. After all the stress and because i could find a new dress, since time was short I had to borrow a dress from my friend. I would put a zero if I could. They stole my money

Date of experience: October 14, 2015
South Dakota
1 review
1 helpful vote
Follow Becky M.
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I was leery of ordering online for my daughter's wedding, but the nice reviews on the site reassured me. What a pack of lies. The dress arrived in a timely fashion but it was obviously not cut to fit the measurements. Customer service asked for photos which clearly showed the dress falling off my shoulders and draped on the floor. I was told that the dress was correct to my size. If you are anything other than a standard size, I would not waist the money.

Date of experience: October 7, 2015
California
1 review
1 helpful vote
Follow L R.
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I just wasted a couple of hundred dollars on this crappy site. We bought my mothers dress for my wedding because she fell in love with the design. We even sent out our measurements as they said they can do it in custom size. I don't know how they read their measurements because when I told them it doesn't fit at all, they said the measurements were done exactly how we provided it and that we should just best consult with a tailor to have it altered. This site is a scam. China quality too.

Date of experience: October 2, 2015
Colorado
2 reviews
2 helpful votes
Follow Lana W.
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Stupidly, I did not even know that there were Chinese websites. I will never ever make that mistake again. Also to my discredit I did not read their "small print" return policy. Too late I realized their policy is that they return nothing to you including a reply. I ordered a mother of the bride dress, with special instructions on the sleeve size. The dress arrived awfully fast, and it is the ugliest dress I've ever seen and without fail, the poorest sewn dress, I, in all honestly, have ever beheld. Their is a hole the sleeve, that by the way doesn't fit, their isn't a straight seam in the entire dress and some of the lace is hanging, unattached to the hem. I am so mad at myself. There is no recourse for me. Please save yourself money and anger, never order from this company.

Date of experience: September 27, 2015
Ohio
1 review
1 helpful vote
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I finally received my dress today! It is awful! I sent my measurements. I even sent my measurments 2 inches bigger than my actual bust and waist size. I can't even get it over my shoulders or half way around my body. There is no way I could ever zip it! This company is terrible and is a scam! DO NOT BUY FROM THEM!
I feel like they completely stole my money! Now I have no dress for my sons wedding!

Date of experience: September 24, 2015
California
1 review
1 helpful vote
Follow Stacy G.
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Poor quality made dress
September 24, 2015

I fell into the WOW category of great price for a custom made dress! When I first open the package my heart sunk... I had ordered a GOLD Chiffon gown for my son's wedding. A Dark Mustard Yellow is what I got. Thought I could work with it but once inspecting the garment I found so many defects in the sewing that it will take me weeks before I brave to even try it on. My 4-H students can sew better than that! The material on the bodice is so stiff it would probably rub me raw before the evenings out. I wrote a review on the dress but they will not post it, guess they only post good reviews. I should have done more investigating before spending the money. Thank Goodness I have time to look locally for a dress.

Date of experience: September 24, 2015
California
2 reviews
6 helpful votes
Follow LAURA G.
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Only wish I had read the reviews first. The dress was so stiff that it would have been like trying to wear a potato sack. Horrible material and lining. My dress came ripped with large pieces of material hanging off. Was nearly three inches too small (could not zip up) and worse, one sleeve made completely different than the other (one round, the other with a split like they had run out of material). I contacted service and they told me to get a local tailor! That's interesting. It's such a piece of junk that I wouldn't waste one more nickel. I am going to spend my money trying to insure that others don't get ripped off like I was. This is a scam. Don't be fooled by cheap prices and good pictures. This is one case where pictures lie and can't tell you about bad practices.

Date of experience: September 19, 2015
Texas
2 reviews
3 helpful votes
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Shop somewhere else
September 13, 2015

Not the dress i ordered. Do not waist your money.The company will not take responsibility for their order errors.

Date of experience: September 13, 2015
Florida
1 review
2 helpful votes
Follow Nelly V.
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I order a custom make dress from Wishbridal for my daughter wedding. What a huge mistake! When ordering I was very specific if the dress could be made knee length. They said YES. I was shocked and in tears when I open the plastic bag it was send in. The bottom half of the dress looked like it was missing. The back seams of the dress where the zipper is was all gather and bunched up. The hem line was all crooked. But my biggest disappointment was my arm did not fit the armhole because the shoulder were made to tight. (At NO time did they ever ask for shoulder measurement.) I send them pictures of the dress. They finally told me that the dress looked fine and if I did not like it to take it to my local tailor and fix it myself.

Date of experience: September 11, 2015
New York
2 reviews
8 helpful votes
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Do not use wishbrides.com
September 2, 2015

Terrible customer service. My dress arrived with unsewn areas, snags, threads hanging and they will not allow a return or refund. Buyer beware! There is no contact number. Their refund policy states you can return if there are defects. I received my defective dress and there response via email was "but we do not think that it need to return, u can fix at your local easily."

Date of experience: September 2, 2015
California
1 review
3 helpful votes
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Terrible dress
August 28, 2015

Can't wear at all. Wrong color, wrong size, no response from customer service. Wish I could have found these reviews earlier. Tuff lesson.

Date of experience: August 28, 2015
New Zealand
1 review
5 helpful votes
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Do not buy from them!
August 27, 2015

I cannot wear the dress as it is too big even though I sent the correct measurements. The workmanship was poor with beads hanging by threads. They asked for photo proof but wouldn't consider a refund when it was obviously a major problem with their making. Don't use them!

Date of experience: August 26, 2015
Illinois
1 review
6 helpful votes
Follow L C.
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I ordered a dress for my daughter's wedding. The color I ordered was burgundy. The color I received was red! When I looked at the color on there site it is not the color I received. I emailed them right away and the reply was..."That is the right color. Our burgundy looks like red". No refund, no nothing. Sorry that is the color. I am out $149.00 and cannot wear a red dress to the wedding. This website is in China by the way. Package arrived from China.Do not order unless you order black or white. They can't screw that color up.

Date of experience: August 26, 2015
Washington
1 review
5 helpful votes
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So the dress didn't fit like a 0 when I ordered a 10 (some kind of Chinese metric) and the fabric was torn and had all kinds of snags... no return policy. Really bad online exchange of words... Really bad customer service. STAY AWAY.

Date of experience: August 19, 2015
Virginia
1 review
4 helpful votes
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Try to leave a negative review and see if they ever post it

Date of experience: August 10, 2015
New Jersey
1 review
1 helpful vote
Follow Suzann G.
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I was a bit skeptical when I purchased my Daughter's sweet 16 dress at first because of the limited reviews and contact information provided on the website. However I received follow up emails of the status of my order and received the dress on time and it is beautiful and true to the size I ordered. The dress was exactly like the photo provided on their website. I will definitely purchase from this site again!

Date of experience: August 5, 2015
Wisconsin
1 review
2 helpful votes
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Fabulous!
July 10, 2015

I ordered a custom dress from Wish Bridal. It was ordered one week ago, & was at my door today, exactly one week later.It is everything & some. Perfect fit as measured. The hand beaded applique is stunning. It does need to be professionally ironed, but that is minimal as to what I paid for & shipping. I would & have already recommended Wish Bride to a lot of my friends & family. We have many up & coming events I can wear my stunning dress too. I am extremely happy with service & the garment. TEN STARS! Fabulous. Thank you Wish Bridal, I will be a beautiful Mother of the Bride on 8-1-15.

Date of experience: July 10, 2015
Barbados
1 review
8 helpful votes
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Stay Far Away!
July 6, 2015

I place an order from this website a few weeks ago for a rush order to get her prior to a wedding I was to attend. The order arrived and a size that I've worn for over two years suddenly didn't fit. I made multiple inquiries, emails, and requests and have yet to hear back anything from customer service about processing this return.

To add to that, there is no number available for this site to contact and just a billing address, don't let the good reviews on this site fool you. I bet there were placed there by employees. Don't waist your money ordering from this site, it's a SCAM.

Date of experience: July 6, 2015

From the business

As a consignment boutique, Wish provides recent brides an oppertunity to sell their gorgeous gown while recouping some of the expenses of their special day!


wishbridal.com
Hong Kong, WMID, United Kingdom