WishReviews 8,278

I ordered an item on May 2 and as of this date (July 1) the item has not been delivered. Tracking shows that it has resided in China since May 12. I simply want to cancel the order and receive a refund. One would think that would be a straightforward process, but no. One can spend hours trying to communicate through email and the on-line Customer Service, which is worse than awful. It's a shame that this company has such poor service. They no longer have phone support, just the computer-generated responses through on-line Customer Support. I will never, ever purchase anything else from Wish. This has been one of the worst experiences I have every had with an on-line company.

I ordered a ring and watch and it was supposed to arrive May 19th. Then the arrival date changed to June 24th. So they gave me a refund on the shipping cost. Now it says that if it's not here by July 23rd that I would get a full refund. Today is July 1st I ordered these items almost 3 months ago and it still hasn't arrived. I will never use this app to shop again.! I am advising everyone to never use this app! Also my aunt ordered a ring that said it was sterling silver but it wasn't and turned her hand green! I wrote this review to let everyone know that they should keep their money and Shop from a different app.

I will never order from Wish again! I submitted an order on the last week of March and at the time Wish did not advise me of a delay in time. After reaching out to Wish (and paying for the product), I was informed that if I don't receive the product on 06/30/2020 (3 Months later) they would assist with an alternative. " Alternative"?! I immediately requested a refund so they took advantage of the Covid situation by not having any communication via telephone and simply responded call after 06/30/2020 over 3 months later. I called on 06/30/2020 and they began playing games and would send responding emails with nothing in them. I will not allow this to go unanswered! Never Ever Order From These People Integrity Is Out The Door!

Its a world Pandemic taking place! I placed 3 separate orders on line with this bull$#*! company in May 2020, and I still have not received anything I ordered. I am out of roughly $90.00. All I get are emails asking me have
I received my purchases yet. No pertinent information given, just dates pushed back. Which is ABSOLUTELY unacceptable. I WANT my damn money back, not your bull $#*! emails. I was shipping charges for each item. I think its horrible taking people money. I hope this company get shut down. DO NOT PURCHASE ANYTHING FROM THIS COMPANY... There is no way to talk to anyone about this issue, they do not do over the phone contact. If I had known about this scamming $#*! company prior, they would have never got my business! They better watch who they $#*! with, their gonna get the right one... one day. Makes no damn sense, stealing from folks. Those BASTARDS refuse to give refunds. They keep emailing its on its way, I do not wanna hear that $#*!, refund my damn money.

One more item from wish.com finally arrives after a four month wait. A $25 "super powerful, ******* LM burning laser" with rechargeable batteries and a charger is delivered as a $1.99, two AAA battery (not included) laser pointer. After the "Roomba clone" robot vacuum was delivered as a 4" across child's toy running off 4 AAA batteries and this most current delivery, well, I will just flat out tell you - DO NOT BELIEVE WHAT IS ADVERTISED THERE and DON'T BELIEVE THE FAKE POSITIVE REVIEWS.

Wish.com is nothing but a scam site hosting scam merchants. It is impossible to return items, or even contact a real customer service person. Don't waste your money there on cheap trash being passed off as something better. It isn't as advertised - you won't get what you ordered, if you do get anything at all. I still have 20+ orders that I've just written off as things I will never receive - they've been "shipping" for 90+ days and haven't arrived at a delivery facility.

I have been back and forth withthis company for over 2 weeks. They take 2 to 3 business to reply to each question. They refuse to send me a return label unless I provide them with various support materials not clearly explained right at the onset. So I am 2 weeks in, approaching a no return deadline, and they still have not provided me with a return label. Beyond frustrating. The item is new, unused, still in its wrapper. There is no one on the phone. It is all virtual. Never ever again, and I buy a ton of stuff online.

WHAT A TERRIBLE, TERRRRIBBLLEE COMPANY. THEY SHOULD BE SUED BY EVERY CUSTOMER THEY'VE EVER WRONGED.

I could write a book, but I'll save you the fine details. Multiple items I order are "in stock" after waiting a month JUST FOR ORDER PROCESSING, I get notification that the item is no longer in stock. They offer "same item for replacement" which is nowhere NEAR the same. Sometimes completely different. For instance, I ordered a backpack, they offered a knife. I ordered a DMX controller, they say they're looking for another to replace it with, THERE'S PAGES OF THESE LISTED TO REPLACE IT WITH. But they can't find one.

HOW MANY OTHER PPL IS THIS HAPPENING TO?!

They have NO CUSTOMER SERVICE. Just more robots with fake names.

And NOW in order to process a refund to my card, AFTER THEY MESSED UP, I need to SEND PICTURE OF PHOTO ID!

ARE YOU KIDDING ME?!

Go to Amazon, get same product, no bs