WishReviews 8,278

So I bought an external 8TB hard drive, I checked the listing over and over to make sure what I was getting and made the payment, 6 weeks later I get an email asking if I have received the item - I had not, 3 weeks after that an empty case came with a price on the packaging of a couple of euros for an empty hard drive case, now I can get an empty case for less than £1 here so have no need to order one from china. When I attempted to contact customer support I found out that THIS COMPANY CANNOT BE CONTACTED BY PHONE! So that set alarm bells ringing straight away, when I received a mail saying that the seller sent the correct item and now the advert suddenly says it is case only and they will not refund, basically I've just given this 'company' money for nothing. Be aware of the 'reviews by buyers' that give all 5 stars especially if they mention that customer support was excellent and if they say they received refund why and how did they contact this non existent customer support. I sent a copy of the original listing to the 'support agent' where it does not say anything about the item being an empty case and this has not been acknowledged in any way. In short if the prices seem to be too good to be true then they are, AVOID THESE SCAMMERS/MONEY LAUNDERERS!

I placed three orders on wish. Delivery date was three weeks after. The first two arrived tho month after. One was decent the 2nd not acceptable. The third never arrived. Wish has no customer service. When the automated application cannot solve your problems they sent you to their online customer service who answers 1-3 days after when you have made yourself understood they sent you back to the application automated system. I am short $117.00 on an order it is almost three month and regret ordering from Wish. Only order if loosing the money won't hurt and you can wait a long long time.

I ordered headphones in March 2020. They said will arrive by April 2020. Nothing so they say on the app allow for delays. I'm assuming because of COVID-19, plus items coming from China. Even to this day July 6. The app says items should be here by April 2020. After contacting them they tell me no refund after 30days of arrival date. Great customer service hey, no warning that since you item hasnt arrived we keep your money and give you nothing in return. Welcome to Wish Scammers...

NOTE! DO NOT ORDER FROM WISH
SAVE TIME
SAVE MONEY
SAVE FRUSTRATION

I have been patiently waiting for my order. For example Wish sent me a message asking if my disinfectant gloves were received. I sent a message no. They were due in June. Instead they sent 3 children's masks instead of four without an explanation. I'm still waiting on my adult masks. I have paid, there is not a person to whom I can speak to regarding the order. NEVER AGAIN WILL I TRUST THESE IDIOTS.

So let me start off by saying that I used to have good luck with wish.com. Ever since the coronavirus they push out delivery dates by ridiculous amounts of weeks. I have been purchasing from other sites from China Sellers and have received my items in a reasonable amount of time. Their 1-800 number for contacting customer service is not a working number right now. In order to contact an agent you have to pretty much lie through their automated texting and state that you having a problem with my account. So buyer beware if you really want that item it's worth paying the extra dollars to get it from somewhere else

It takes a terribly long time to receive your items (i have yet not received what I ordered 2 months ago). They do not abide by their delivery dates but always keep pushing the dates forward, they do not allow you to cancel the order citing item is already shipped. All the reviews on their site/app look fishy as they mention fast delivery but everywhere else people are saying delivery is slow and uncertain. I strongly advise against using this scammy platform. Spend a little more and at least have your product!