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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I have ordered several orders of which I have not received three months ago they keep changing the dates I have had five different dates for all of my items every time the date comes up to get the stuff I never get it they change the date another six or seven weeks these people are scam artists that's all I can say! Has definitely not been a good experience I would never order from them please don't trust these people's
IF YOU DON'T WANT AN ITEM UNTIL NEXT YEAR, ORDER IT. BEFORE THE ORDER IS PLACED, THERE IS NO INDICATION IT IS BEING SHIPPED FROM CHINA OR THAT IT WILL TAKE UP TO 3 MO. TO RECEIVE THE ITEM UNTIL AFTER THE ORDER IS PLACED. A SEPARATE EMAIL IS SENT ADVISING YOU OF DELAID SHIPPING BASED ON COVID, WHEN IT IS PROBABLY INTERNATIONAL TRADE AGREEMENTS.
We're here to help, Lorraine! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
I ordered 3 items from this app. They keep changing the delivery date. The latest is 3 months from the date I ordered them! One was a birthday present for my niece and nephew, which I had to order again from somewhere else, leaving me out of pocket. Customer service is completely unhelpful. I think they keep changing the delivery time so they don't have to refund you for it being late. I know most things come from abroad and we are still in a pandemic, but 3 months... really?! I would not recommend it at all.
Hi Joanne. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Ordered 12 different and only 2 items have been delivered and the rest are still China and they just keep on postponing the delivery date. I am not sure if I will ever get the rest. DO NOT WASTE YOUR MONEY AND TIME WITH THIS COMPANY.
Hi Victor. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Dont waist your hard earned money on this site first and last time i will ever spend a dime with them. Ordered in May. They said it be here in june22 then July 2nd now its August 22
Hi Marvin. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
This company is a scam. 3 months no delivery. I want my money back but they refuse, I was told a date that has passed. They updated it to a longer date which has passed as well. If anyone else is have this same experience let's do a class action suit. Back to amazon for me.
We're here to help, Dean! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
My very 1st order at the end of March has yet to arrive and wish has given me a shipping refund but No refund for the product and it has been well over 2months. The last posted tracking info was dated April 8. Now they say the shipping refund was a full refund which my records don't show.
Hi Charles, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
They blame Corvid19 for not delivering but I think they are using the epidemic to stuff their bank accounts. They do not care about customers. Hope more people read reviews and put them out of business.
Hi Sonja. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Ordered on May 11,2020 told item will be delivered by June 12,2020 it is Now July 12 and I just got a update that the item will be delivered by August 29,2020 that would be 3 months later, family members have ordered from other website that also ship from China and the delivery time is way faster then Wish DO NOT BUY FROM WISH. I have other item still not delivered as well 3 months later fist time buying from Wish. And I WILL NEVER ORDER FROM THEM AGAIN. NEVER NEVER NEVER. MY RATING is 000
Hi Mari. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Play Store order over 4 months ago still have not received my order and they keep putting back delivery
Out by a month, contacted wish several times to no avail. Unable to call or get any resolution through emails
Hi John. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
Wait over 2 months for an order, keep changing delivery dates... customer support is rubbish, avoid them at all costs.
We're here to help, Andrew! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
I made the mistake of ordering from Wish.com a few times consecutively before receiving any deliveries during Covid. STAY AWAY FROM THIS SITE!
Their photos are misleading. I paid $11 for 100pcs of wipes and they send me 1 packet of 10 wipes - 2 months later! Covid or not, i still have not received 5 items on an order i placed in early may... expected delivery time is August now... 3 months for delivery!
OUTRAGEOUS, the website makes it IMPOSSIBLE to contact customer service, so cancelling or getting refund is virtually impossible!
I will be reporting Wish.com to better business bureau. NEVER AGAIN! STAY AWAY from this website!
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
I purchased an item on May 1 2020 where the estimated delivery time was 30 days. After that time I checked the history and it showed the item was delivered yet the tracker showed it was still being processed in China. I freaked! Finally after 7 weeks and complaints to the company with no response I took it to PayPal. I finally received it after a total of 9 weeks. I had already replaced it In the US for a few dollars more shipping.
Hi Monika. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Every one of my orders start with a shipping time of 1-2 months, then after the original delivery date passes they push the shipping time out another 2-3 months, and they will not let you cancel your order, but they sure take the money out quick when you order! There are no customer service reps you can talk to either! Save your money, you will not get what you ordered anyways!
Hi Janice. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I ordered a few items and the delivery date continues to change, now it is saying between Sept - Nov. They are refusing to cancel my order. If anyone else is having the same problem contact your card customer service and dispute the payment to get your money back and have wish investigated.
Hi Elizabeth. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
I ordered several items from Wish, based on the reviews, totaling about 150.00. I ordered the items in May 2020... it is now July. Every week the delivery date is pushed out by 1-2 weeks. I am beginning to believe this company is a Scam. If nothing arrives by the end of July, I will file a formal complaint.
Buyer Beware!
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Ordered 2 shirts and shorts. By the time I get these items it will be winter. The customer service is an automated chat, so you can't contact them directly and forget about a refund, because that can only happen after 8 hours of placing order. This is why their merchandise is so cheap. Stay away from this site please.
Hi there. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Bought four pieces of merchandise on the Wish website; about two months ago; only got a necklace as far as today. The two dresses and a charm still hasn't been delivered! They say these products won't be ""delivered" until Sept. 5 thru Oct. 5!
This is just July 11. No way to get in contact with "a real person!?" No way to get money back. Stay away from
Wish!
Hi Sandra. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
PLEASE BEWARE! This company does not deliver within the time frame it states. They constantly push back delivery dates. They do not comply with UK trading standards law in relation to refund for non-delivery of goods. ( 30 days after promised delivery date, you are entitled in law, to have a full refund)
I ordered on the 5th of June, delivery date 22nd, failed to deliver. Second delivery date, 17th July, failed to deliver. They now say 6th September. So all in all 3 months delivery for goods that I've now had to buy elsewhere.
THEY WON'T REFUND MY MONEY.
Don't touch this company!
BEWARE, BEWARE, BEWARE!
Hi Gill. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
DONT SHOP ON WISH. I purchased quite a few things on my order. I get to check out and chose the option to pay later. At the time I had to pay $53.14 and pay $20.09 later. Well only 2 of my items able to be shipped because the other items were limited time deal and I wasn't the first one. Well 30 days later wish still charged my card in the amount of $20.09 even though I didn't get all the items I only got 2 items which were 2 pairs of shorts. So basically I paid $73.23 for 2 pairs of shorts. They refuse to refund the amount of $20.09. When really I should be refunded more because the cost of the shorts and shipping don't add up to $73.23 or $53.14. Wish is a scam and they take people money and don't want to give it back when a mistake has been made.
Hi Chanel, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
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Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.