WishReviews 8,278

This business has been taking money since covid began and is now just saying packages are delayed. For over three months! They should be refunded but you cant even ask for one since they wont let you. The only way to get a refund is to wait out there timere then say it had never shown up. This is absolutely Horrible service and this site should be shut down for how much money its stealing from people during this national crisis!

I order projector from Wish.com. The projector doesn't work. I contact Wish about the product an ask can I return it. They tell me that they to contact the other company where the projector came from. Now after four days of going back and forth. Still no answer. I don't understand why you got to go through so much just to send a product back that I hadn't had in my possession for no more than a couple hours. And I have a protective insurance on it. No satisfaction from this company. Now the 5th day they want me to send a picture of the cord. Now I ask for my money back on top of that. I have two orders back in June that was supposed to come in July 9 now they telling me my products won't come until September. Really what's the point. Never will I order from this company or recommend it to anybody else they are truly rip off.

I ordered a small pool for my backyard on June 21st, then within the hour, I cancelled the order as I decided to look locally. They sent me a confirmation of my cancellation then proceeded to process the order. When I tried to cancel a second time, they denied me claiming that the order had already been processed. I have tried repeatedly to cancel this item but to no avail. Now upon tracking this order, I see that it is not due till September 11th. Disgusting and dishonest.

Please do not waste your time or money people, shop local instead! Of the four items I ordered in February, Three arrived in May! Past the return policy date of course, not a single peice fit, strongly believe I was sent large size, not the smalls I ordered. Cannot review the last one as it never arrived! Wish has a joke of customer service, no refunds after 30 days. Nothing arrived within the 30 day mark! So obviously no refunds. If every other business made allowances for COVID-19, why not this one? Especially since the shipping was from country of origin for the pandemic. Save your money, Wish is taking advantage of us. I allotted time for all the various shutdowns and did not freak out when all of my purchases were delayed. I find it odd that a business will not return the favor. Additionally, Wish is aware I do not have it and still will not refund! The updated delivery window is past the refund time. Oy! I cannot include photos of product as I had to donate it all. Seriously way too big. Like the crotch piece on the swimsuit came to the middle of my thighs. I am 5'3", how was that a small? The jumper had an extra 4" ALL the way around. Who are these math challanged persons posting size guidelines? Numbers are universal people. Save your money. Do not buy on Wish. Your local stores are bound to have better return policies anyway!

Wish is the worst company I have EVER dealt with. I ordered a tablet for my mom. They shipped it to some random person according to the post office when I inquired about tracking. Post office said they couldn't help because they delivered to the address on label. They said contact the seller well, you can't. Wish has no phone support. You can pick from a list of problems with their customer service automated bot on the website. If it doesn't list your problem you are out of luck. After a month goes by, the bot will give you the option to describe your issue and allegedly a person will read it. That doesn't matter. I did this 5 times and the response was the same. They said it was delivered and closed the support ticket even though I clearly explained that the item was not addressed to me and they could verify that with the post office. They simply don't care about their customers. Now I am forced to dispute the charge with my credit card company and hope they will reverse the charge. The company gets almost 3 months to respond before that can happen. I will never buy anything from them again. Nothing is a deal if they take your money and get nothing in return

Too bad there are not "less than 1 star" ratings. Stole my money. Items never arrived. Not sure how I did not see all the recent terrible reviews, but my experience is the same. Ordered in May. Now July and they say it will arrive in September. Arrival dates keep changing, and now my order has "disappeared." No customer service, no recourse. No legitimate company does business this way. DO NOT ORDER FROM THIS COMPANY-YOU WILL REGRET IT.

This company is trash... Out of 5 stars they get 1/8 of a star. If you want to be tricked with the prices buy from wish. Being a company from china they don't pay US taxes, but you must pay them taxes on your purchases. If you want to wait up to 6 months to get your purchases buy from wish. 99.9% of wish items can be found on amazon for the same price or cheaper in most cases and if you're a prime member get it in 4 days due to COVID 19 instead of 6 months. Please don't try to return any Item, they will make you pay shipping, and that will be more than the Item cost sending a package back to China. Refunds are not guaranteed, they want to give you wish cash that is only good for taxes and shipping. You Guys have been warned.