WishReviews 8,278

Seems to be a site for Chinese sellers to send stuff that gets to you in a few months, and makes items look like a deal, then inflated shipping charges are added. Don't expect to get quality items or items that meet the description of what is being sold. I got something similar to what I ordered, but a cheaper, less featured version. Wish customer service may have been a real person at first, but eventually just turned into bot replies saying that what I received is what I ordered (even though this is clearly not the case - the listing text description says one thing (96 LED lights (best version)), and the description on the package I received says something different (33 LED lights (cheap version)).

I ordered grow bags on June 2 2020, The delivery dates changed from June 18 to July 17, from July 17 now September 10. I requested a refund as I no longer need these items. Refund is impossible as the company keep changing the delivery date and the new one will always be the most recent date. As of now, I have not receive my ordered goods and refund. The company tend to scam customer this way, so customer can never get the goods and refund. There is only online Tech support and Customer Support. 1-800 phone number is just online support, no real person, or department that is in charged. My advice is not to order anything from this company.

I stupidly ordered 4 products from wish.com, because the prices were outstanding. I knew better--if it seems too good to be true, it is... and that certainly applies in this case. Only one of my products ordered ever arrived, and it was over 30 days later than originally estimated. The others, curiously enough, all had identical shipping statuses (though were ordered at different times), and after the arrival date passed for each, I reached out to their AUTOMATED customer service bot, and given partial shipping refunds. Then a new date was set by which I should check back in if the products still hadn't arrived. None of them ever did, nor did the shipping statuses change, and upon reaching back to customer service (this time, in theory, a human), was told that in each case the vendor didn't have the inventory to fulfill the order and that the product had been removed from sales. Well, if that were the case, how did shipping information get applied to the order? The reality is, it's a sham and a scam. The products were never available in the first place, and they took your money. They claim to give full refunds, but I'm still waiting. I take this as a financial lesson I had to learn the hard way. E-commerce may be the way of the future, but it's a lot easier to steal your money via e-commerce than brick and mortar stores or even more established, legitmate e-commerce sites like Amazon or ebay. Never again, wish.com, will you steal my money---wish again...

Wish hides a lot of details upfront during online shopping. I doubt their legitimacy. After shipping is done, then these details are going to be revealed, when you are stuck (no refund).

Wish does not show the name of the seller. They show an American or Canadian company name instead of the real company name that exist in China (faraway)- results in an infinite delivery times amid COVID-19. Showed as "Rogers" during the purchase but later on it some Chinese name.

Costumer service just wipe their shoulders off, by sending "sweet" and "indifferent" copy-paste messages. No acknowledgement at all.

Wish shows very BRIEF DELIVERY TIMES/shipping on their website. (hide it intentionally).

Ordered a product on April 10,2020, thought it was coming from within the US but tracking said coming from China and still have not received it. Customer service via email keeps giving me the runaround and extended delivery dates and only gave me the refund for the shipping and now claims if do not receive it by 7/19/2020 reach out to them on 8/3/2020 to get the balance of the refund, this is so insane. I reported them to the Better Business Bureau and they have yet to hear from them. Please stay away from Wish.com

Before you order on Wish.com you have to see this: Wish.com is cheating!
Wish.com is cheating! I ordered a TV controller on Wish.com in June 16 and Wish told me it will arrive around June 23. I just paid for it. But Wish delayed 3 times from July 3, August 24 to Sep 24.
I tried to make a cancel, but Wish do not has a phone number! Finally, I found Wish.com have a return policy which said you can cancel your order within 8 hours.

They're telling me I can't get a refund because the order is still within their shipping dates. Six months? Really? I'll be delighted with my light summer dress here in cold upstate New York in late September. They just ignore all your explanations, requests, troubles, etc. I'm guessing the products will be junk, but how can I know, when they never arrive? I will NEVER order from them again, tempting and cool as their stuff might look in the photos.

Great fun to start with and then the wait begins - the delivery date goes from weeks to months. Totally unreliable.

Great bargains because they do not deliver. I ordered a set of 13 and when one arrived, they said the entire set arrived. Just a Lie.

Avoid Wish or will be WISHING the order would arrive from months.

I have ordered many items. Half of them I don't receive at all. Getting a full refund for those takes forever. You are refunded shipping first. Two weeks later you have to request a refund for the item itself. I'm sent notifications of items that have been delivered but never arrived and Wish does nothing to figure out where it is. They continually extend delivery dates by an extra 2 MONTHS. And most recently I ordered a pair of boots. When they arrived they were the wrong color. I have made multiple attempts to resolve the situation. But they flat out refuse to fix it. They won't refund my money or even send me the correct item.

My reply to the latest Wish customer support telling me about ANOTHER shipping delay: "Just a lot of bull$#*! from you. Great customer service! Your estimated shipping window is way beyond the ship date you advertised on your site. I would never have purchased them if you had given a shipping date of July 30. Three months for a small order that I could get elsewhere in two weeks or less! You are fraudsters selling items you do not have and promising unrealistic delivery dates. I am going to let the public know how you work so maybe they will not want to buy from you."
There is a reason why you cannot leave reviews on their site, and why you can't cancel orders you do not get. They are so bad that they do not want you to tell anyone. They keep pushing back the expected shipping dates. Nobody should consider buying from this company. You only save a few dollars over Amazon, why go through the aggravation?

I bought some garden metal hoops To support roses that were falling over, the price looked great online and so did the product, the first notification of delivery was that I had to pay £12 as the item came straight from China and the duty wasn't paid, when it arrived finally after 3 mths I was appalled to see these mini cheap metal garden stays, if I push them in the ground they are about 4 " high so unfit for any purpose, I contacted wish support and the experience was just awful, they said that it was normal to pay duty fees and that I would t be getting any refund. Lesson learnt! By local and beware of these types of companies who prowl Facebook sites with adverts and draw you in.

My item was due for delivery on July 13th. It did not arrive - bearing in mind that had given them a month to deliver the item. I asked for a refund on their rubbish customer support system. They refused as they put a new delivery date of September in as stated I cannot have a refund whilst there is a current delivery time. This means they can keep failing to deliver and keep putting in a new delivery time so I cannot get my money back. CRIMINAL