WishReviews 8,278

I purchased an item. UPS delivered to the wrong address. I contacted wish because you UPS showed the delivery of the item only it was not my address. I contacted Wish support. They said because the item was delivered that they would do nothing. They said I had a contact UPS. UPS will not reveal any information as to where the item was sent to do the privacy laws. UPS said Wish had to contact them and they can rectify the situation with them. Wish refuses and says I have to contact UPS. So I never got my item and I paid in full and I'm not getting a refund.

Wish is non honorabl6. I purchased R C CARS. I got pencil lead in a 2 oz package with the tracking number for the cars. Wish says they were delivered, and wont make the order good or give a refund. FRAUD I've had nothing but problems from wish on orders. There is a out 8 items still not delivered. I got a notice from them that a package was delivered yesterday. NOTHING IN THE P O BOX! MIGHT HACE BEEN CHEATED AGAIN. WISH CUT OFF MOST COMMUNICATION, I CANT EVEN CONTACT CUSTOMER SERVICE

I ordered two items on 8-22. I never received either one and when I checked it indicated delivered in NY. Needless to say, I don't know anyone there. I repeatedly sent messages to Customer Service, but they kept giving me the run around stating wait another month. So I made a complaint with my bank. Quite interestingly Wish then said I would have to drop complaint with bank before they would do anything. I don't think they responded to bank, so the bank refunded me the money for the larger item, but not add on one. Please please steer clear of this company! I sure plan to!

I ordered several items that were never received and now the return window is closed. The Wish Support Assistant app kept telling me to wait a few more weeks and contact Support at a later date. I waited and then the Wish Support Assistant app would not refund me once it was 30 days passed the delivery date. Shipment Tracking shows that these items were never shipped. I emailed Support and they keep telling me to go through the Wish Support Assistant for a refund though that is how the email to Support was generated in the first place. Wish engages in deceptive and unscrupulous practices.

Let's start talking about WISH and their lies. Everyone knows they sell phony knock off merchandise, that's a given. However, I will provide you consumers a list of additional lies that Wish.com extensively uses to reel you in and scam your money. First, the "Exress" icon is a link to items that are supposed to arrive in 1-2 weeks at most. This is a flat out lie. Even using the "Express" shopping, the items still come from overseas and I am waiting more than two months for several items. Secondly, when you contact customer support, it is 100% automated. Regardless of how much you think it is not, or if they respond and have a name at the bottom, you can quickly see that it is a blatant automated LIE because I received the exact same responses from four different items, on multiple contacts to customer service... the same responses from the same person. NONE of those responses dealt with the question I posed. They only blamed COVID delays and refused to acknowledge the fact that WISH lies about delivery times with leads to the final thing. Lastly, WISH sells you something with a date that it will be delivered. That date is a lie. Upon reaching that initial date, WISH will then go into the system and change the date to one that is at least one month further out than the original date. If you are lucky, it may show up then. WISH lies and will not acknowledge that they do this. I research scumbag companies like this and try to protect consumers, I have over 96 orders with WISH and they have "almost" all ended up in disaster. I would avoid them like the plague, or COVID to be more modern.

I received a notification that wish charged my account over $225 for an order I did not place. I tried to cancel whatever order they placed for me within 5 minutes and was told it was too late my order had already been processed and was being shipped in that 5 minutes. I was then told I had to wait till the items were shipped to me before I could start my refund process. After receiving the items I tried to start my return process. I was then told I had to pay for shipping to return all the items that I did not order. The cost of shipping back all the items they want back is more than $225. They are refusing to give me my money back. They are a very fraudulent company and I will never do business with them again

If there was a lower rating than 1 star I would give it. DO NOT WASTE YOUR MONEY AND TIME ON THIS COMPANY. I should have checked their rating first. BUY EBAY. BUY ETSY. At least you will recieve communication and decent customer service from them. This is how these mega online Companies stay in business. WISH however cannot go out of business fast enough. I ordered an XL shirt and received a small shirt with an XL tag. I even put it up to one of my XL t-shirts purchased here in the states. When i described my issue they responded that I got exactly what i ordered. Ok. THAT ALL IT TAKES FOR ME. IM DONE PERMANENTLY WITH THESE THIEVES!
DON'T SHOP WISH... EVER! YOU WILL NOT GET WHAT YOU ORDERED.