WishReviews 8,278

First off it's all products from China. So sizes are smaller. Once you order correctly the items are as shown. Remember you are paying ridiculous low price. Quality is not going to be made as a top designer. But customer service is never an issue. I'm an addictive shopper and honestly can say I know what I get is what I paid for. In addition your paying low shipping charges. You will not receive your items in a week. I'm not sure why the complaints I definitely enjoy Wish and their products! Thank you for always having the products I love at a cost I can afford!

I bought 3 items about 2 month ago- received the first item in good time and the next followed a few weeks later but its been 2 months and i haven't had my third item- when you try to contact support it tells you you will have a response in 2-3 working days but even that's too hard for them. I haven't bothered trying to get a refund because of the cost of the product- its £4. Although I am thinking of pursuing it just out of principal. No customer service and by the looks of thing your query gets sent direct to the supplier so not much chance getting a response from them either. It looked like a good idea to use the site but the savings not worth the effort and stress of trying to get your products delivered at all. Wont be recommending this to anyone i know- il tell the story of buying 3 items but only receiving 2 so stay away.

Wish.com charged someone else's credit card for items that I ordered without my knowledge even though my card was also on file in my account info. Then one day I went to place another order and found that Wish had suspended my account (I presume because the other card holder disputed the charges). I have followed the instructions the contact them to resolve this enormous error and not only have they not contacted me back, now the site and app won't allow me to contact their customer service department. I recently read a comment that they are harvesting peoples credit cards, and I have frantically tried to remove mine from their site but can't be sure If I have been successful. I was pleased with the service and products I received until these fraudulent acts occurred. If only they would contact me to resolve this. Now I'm contacting a law enforcement agency about this. I urge anyone who reads my post to use caution. And if anyone has credible info that can help me please let me know. Don't bother with snide remarks or wastful words as that would just be insult to injury.

I have made many orders through Wish and have always received exactly what I ordered in exactly the way I thought it would be. The problem with most negative reviews seems to be that nobody understands that Wish is not the company you're buying from, it's a middle-man.

Wish is similar to Amazon, Ebay Stores, Milanoo, or Aliexpress in that they are a company that works as a go-between from seller to consumer.

Wish does not make anything themselves and you're not buying from Wish. Wish is basically a third-party that allows sellers to keep costs down and consumers to pay less. That's about it. Wish processes your payment the same way Amazon processed my payment to an independent seller that I purchased from a couple days ago. The items you see are listed by different sellers that have their own stores: they choose which items they want to sell at what cost, and Wish lists them on their app/website. You can always read the reviews to a particular item and individual stores (HINT: if there isn't a review, DON'T BUY IT DUMMY), and you can swipe to "relevant items" to see similar/identical items to compare, making it actually fairly easy to figure out which ones are worth buying from.

Shipping usually takes a very long time as nearly everything comes directly from China. There is definitely a risk of receiving an incorrect or defective item, but common sense and due diligence are your best tools to avoid such circumstances. I personally have made about 10 orders through Wish this year, and I absolutely love it. You have to be diligent in reading reviews and asking questions to the seller directly if you have any concerns, but that should be par for the course as far as making any sort of investment is concerned.

As long as you use your head and do your research into what you're ordering and who you're ordering it from, this is a fantastic app that I would recommend to anyone.

As everyone else, I find shopping online very convenient. I heard about WISH.COM on one of my favorite talk radio-consumer related shows ( a positive remark) and decided to give it a try. As I visited the site, I was amazed about the cost difference and the convenience of having it shipped straight from China to my home. I have purchased products directly from suppliers from China before, and did not have a problem.
So I decided to give it a try and placed 3 different orders. One came thru without a problem, 2 others were as bad as it could get. The first one: I ordered 4 Bicycle clamps and I received 4 SPONGE HOLDERS, the second one I ordered 2 back lights for a bicycle and they both came broken ( non operational). And I have been told that I have to pay out of pocket to have the items shipped back to them. Why do I have to pay to return a sponge holder that I never ordered? Why do I have to pay to return broken items? I would not mind to make a video of the items being burned, just to make Wish.com sure that I was not keeping them for free. But, do I have to pay for THEIR mistake? I think it's absurd.
I am not saying that this is a terrible business model, in contrary: it's a great one. But, WISH.com has got to create a list of "A" suppliers and stick with them ( good service providers). On my side, I prefer to go back to Amazon and pay a few dollars more, but have the backing of Amazon, if I don't get what was agreed upon on the first place. The owner of Wish.com is already millionaire, I don't really think that he needs to deceive people in order to get a few more dollars.

Moral of the story: If you can afford the risk of "ordering a pair of shoes and getting a case of lollipops", this is the site for you. Otherwise, try somewhere else. Best of luck to you!

About everything on the site ships from China, hence the low prices and quality...
Though you'll often enough buy chinese products in America for three or four dollars more than Wish at Wal-Mart
They sell drones for thirty bucks for Pete's sake, do you really think the hundred dollar drones and helicopters at the mall kiosks AREN'T made in china? Don't be naive... China's taking over our economy... might as well buy the cheap stuff directly from them.
PLUS they offer you a refund for practically EVERYTHING in my experience... I've ordered maybe thirty items from them and only two have been late ONE hasn't come. Lol nine wigs for under a hundred bucks and tons of stuff for a dollar seems worth it to me.
Some people are just unlucky yy