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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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The 'before' prices are not realistic. However, some of the deals are very good! I bought a gaming mouse for 8 euro's including shipping and it's better than most 50euro+ mouses I have had so far.
Although, you need to be very careful and read all the reviews. Also the shipping is about a month, but for some deals that's definitely worth it.
First I find that the deals are not really ddeals they make it look like the normal prices are a lot higher than they really are also when I found something i liked it turned out to be 70 more dollars than it advertised in the check out area
There are better companies out there... look farther... I order a lot this is by far my worst one... that's what I get FREE!
I have not recieved my order and it was supposed to be delivered between Jan 11-Jan 21. Today is the 23rd where is my order? Tried calling customer service but was told their voice mailbox was full, go figure. Also when i click on the tracking number to find out where my item is, it all comes up in chinese. How the hell am i supposed to know what it says. I will NEVER order from this company again!
While it does seem like this is a wholesale business with several different distributors, they don't seem to worry too much about the quality of the items being sent out. If they already have the option "This is a counterfeit item" as one of your choices as the reason for returning an item, it must be a pretty common problem. I spent $7 on a memory card here that turned out to be fake. I have to pay shipping to get a refund, but I'm not ready to go through the hassle and risk not getting any money back anyways. I guess Wish.com made some more money...
I ordered several items, a couple have arrived, from CHINA, awaiting others. They are so incredibly awful, badly made and with appallingly cheap material, I can do nothing with them except pack them straight off to a charity shop. Buyers beware!
I want to order some products from wish, do I have any guarantee of wish product? I hope they are not scam and how long will it take to deliver good
I order three watches that never arrived. And for the stuff that arrived they took over a month to arrive. Most of their stuff are cheap and low quality. I had a pair of pants that tore up on me on the first day. That was a complete waste of money and time. You can go to Walmart, Kohls or Amazon for better quality at about the same price. Also they charged me for some unknown stuff. I tried going through my order history to identify what the extra charges are for but there were no evidence in there of any new orders other than the once that I was tracking. I called them multiple times and all I got was voicemail to call again later. I also messaged them multiple times through their customer support and it’s been two weeks with no response either. Just stay away if you don’t want to be ripped off or deal with the extra stress.
Was sent the wrong item in two separate orders. One refunded my money (thankfully). The other would not unless the item was shipped back (which is understandable, but the refund wouldn't cover the shipping costs). So basically I would lose money either way. They made it seem (at long last) that they would refund the incorrect item, then reverted right back to the canned email "We're sorry you're unhappy with your order...". So frustrating. Recommended that you stay away.
Has taken over three weeks to even get the items to the United States. Still not even close to destination. Only good thing is PayPal. I have recourse if they try to steal my identity. You have no idea who you are dealing with. Anonymous cheap Chinese company
Using their conversion chart and reading reviews about going up a size, I ordered two tops. They arrived in less than 2 weeks, were of an OK quality and actually fit. The clothing has also washed well. I'm assuming it's an Asian site, and compared to other Asian companies I've used, its been a good experience for me.
I Wish I had never ordered stuff from them. Cheap * and the return shipping is 10x more expensive than the * you want to return. Items are going in the garbage or the yard sale bin. Items are NOT as represented on their site, and they (whoever they are) do not stand behind them. Avoid this thing like the plague.
*Language redacted by admin
I have ordered couple of clothing item through wish, still i haven't received any updates suddenly i have received email saying your order delivered... totally very bad experience with Wish team... so many gentleman's are suffering after ordering... Don't order anything through wish... Beware Buyers
I bought a thumb drive that was supposed to be 1 terabyte. I didn't think it was possible at such a low price. Of course, it wasn't. The computer shows it as having 960GB, but you can only copy about 20GB of material onto it before it stops working.
All the Items they sell can be found on Ebay for cheaper and Ebay will back you up if something goes wrong. It still will take a moment to get to you since the stuff comes from China. Be aware you get what you paid for. I love shopping from China sellers they always have great prices if you do not expect to much.
THIS COMPANY IS NO GOOD! I BOUGHT THE PRODUCT "AGELESS" WHICH I HAVE USED MANY TIMES BEFORE, BUT WHEN I GOT IT FROM WISH IT WAS COMPLETELY FAKE! TRYING TO RETURN SOMETHING IS NOT POSSIBLE & TRYINGTO GET SOMEONE TO RESPOND TO AN EMAIL IS EVEN MORE UNHEARD OF! I HAD TO PUT A DISPUTE IN W/ MY CREDIT CARD! DO NOT BUY FROM THIS FAKE-$#*! COMPANY, YOU WILL BE SORRY!
I have buy leather jacket few day back we recd but quality of product material like plastick and bad smale in material not geniun leather he mention in site in geniun but fake leather ok also stiching not proper fiting not proper overall product not buy from wish there is no brand also not in lable in product ok
Okay, so I'm checking all of your reviews and some of them are positive and some are negative feedbacks. So i've ordered a lot if items on Wish and Geek app. I hope all the items I ordered from them will be delivered to me without any damages or any mistakes. I'm just really concerned about credit card. I've seen a lot of reviews concerning about their credit cards that their money was like stolen or something because of Wish and Geek. Right now, I am already concerned about it because it is my first time ordering items on the app using a creit card. I hope all the reviews about how their money was stolen from their cards because of the app won't happen to me and I also hope the items I have bought using my card will be delivered to me without any damages or mistakes. I hope they are not really a 'scam' or a 'fraud'. But right now, i just need or I'm asking for friend regarding stealing money from my card. If it happens to me (which I just hope and pray that it won't happen to me), what should I do and what will I do? Any helpful response or answers or tips are mostly appreciated. Thank you and have a great day ahead ya'll! :)
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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