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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Ohio
1 review
5 helpful votes
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Scammers
February 18, 2016

I purchased a dress when it arrived it was nothing like the pictures, I'm so disappointed this site should be banned!

Date of experience: February 17, 2016
California
1 review
4 helpful votes
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Good deal
February 17, 2016

This site sell very good deal
At very low price, I had bought maybe 20 items, only one that I don't like it
Problem is to return to China, which is not worth the mailing cost

Date of experience: February 17, 2016
North Carolina
1 review
8 helpful votes
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This website has a great potential. It has good, unique products that makes you want to buy. But:
-the site appears to be bare bone, present a creepy feeling of a "fraud" site
-there is no option to choose color and/or size of a product
-Customer support is non-existent

I'm going to stay clear of this site for a while until improvements are made to boost my confidence and trust. Just my opinion.

Date of experience: February 17, 2016
Texas
3 reviews
21 helpful votes
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Fraud
February 17, 2016

Wish took of my bank account $41 dollars and I have not make any purchase, this is fraud, nobody helps me, I've been robbed

Date of experience: February 17, 2016
Norway
1 review
5 helpful votes
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Fraud
February 16, 2016

Claim to Give you crazy discounts (95%), but they fabricate the non discount prizes. A drone retailing at 1000 dollars in the local store, they sell for the same prize, claiming it really costs 7000 dollars. Fraud, should not have been aloud to operate.

Date of experience: February 16, 2016
NL
1 review
6 helpful votes
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Wish ia a ligit company.
February 16, 2016

Everything that I ordered I received so far. Orders do take long but eventually you do receive them. I live in the Netherlands and my orders come from China. There's an address and telephone number you can call or there is a tracking code or there is a helpdesk to provide you with more informations.

Date of experience: February 15, 2016
Virginia
2 reviews
22 helpful votes
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I've just had a really bad experience with this company I bought two items on January 7th and here it is the middle of February and I still haven't gotten those items so if it's too cheap it's probably too good to be true and like I've always told everyone amazon is always the way to go there stuff always arrives way before it supposed to be delivered and I've never had a problem with any of my items

Date of experience: February 15, 2016
India
1 review
11 helpful votes
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This is fraud website. Please all of you don't any order on wish.com this is a fraud company.

Date of experience: February 15, 2016
Sweden
1 review
5 helpful votes
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I only look a transport costs and 4 days later i get invoice from Klarna in sweden that order was completed and invoice sended. Is not mentioned clearly how to cancel your order that you have not confirmed.
Warning to App!

Date of experience: February 15, 2016
North Carolina
1 review
2 helpful votes
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Mostly good
February 15, 2016

Clothes are small sized but pretty well pleased with everything i bought.

Date of experience: February 14, 2016
Canada
1 review
9 helpful votes
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So far, so good
February 15, 2016

Bought a few items so far a few hair pieces and a dress for my daughter... they were all nice, I read the reviews before buying... you need to be reasonable with your expectation when you only spend a few dollars..

Date of experience: February 14, 2016
Florida
1 review
2 helpful votes
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I bought a 2 TB flash drive on Wish.com for $15. Sounds like a good deal right? Wrong! I received it in the mail only to find out that the read/write speed is extremely slow. Now honestly, although this wasn't what I wanted, it would have been ok to use for backup or something. You get the speed you pay for I guess, but it's still 2 TB! But then, after about a dozen read/write cycles it stopped communicating with my computer (or any computer I tried). It just doesn't show up when I plug it in and I have tried everything I can think of. These products are not just low quality, they are faulty!

Date of experience: February 14, 2016
Michigan
1 review
3 helpful votes
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Love wish...
February 15, 2016

Everything the I order come sometimes take a little longer but its ok...

Date of experience: February 14, 2016
India
1 review
2 helpful votes
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Reachable goods my hand
February 14, 2016

RN*******MY
Tracking Latest Event -- 2016-02-02 11:17 India, CHENNAI FOREIGN POST OFFICE, Send item to customs (Inb), Air, CHENNAI FOREIGN POST OFFICE
Still not reachable goods my hand ( Jan 12,2016
Placed Order)

Date of experience: February 14, 2016
Georgia
1 review
6 helpful votes
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Common sense prevails
February 15, 2016

I've ordered from here dozens of times, any items over £15 I order pay after delivery, no card details are required and that way if an item doesn't show up when expected then you're not out of pocket.

This happened to me twice and I just cancelled my order and nothing else was needed. Twice out of numerous orders is to be expected considering most things come from China and I'm in the UK. Before you order check if payment is available via klarna, there service is excellent and a God send if your wary of this site.

Date of experience: February 14, 2016
Georgia
2 reviews
2 helpful votes
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Curious
February 13, 2016

Thanks everyone for your reviews. I almost was one of you and ordered this cheap stuff. I ordered a beautiful mother of brides dress from Izzy China Co. And it came different size and different color. Needless to say I was out of 170$. Please do not order from China!

Date of experience: February 13, 2016
South Carolina
1 review
8 helpful votes
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Waiting!
February 13, 2016

I orderd a wig, it looks good on the picture, im still waiting, i been waiting for a while it was only 9 dollars but i hope it looks like the picture. Ive been waiting for some weeks now and it still hasn't showed up

Date of experience: February 12, 2016
Puerto Rico
2 reviews
21 helpful votes
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For the last six month this company sistematically and knowledgeable charged my credit card with different amounts of $. When i noticed the situation I talk to my bank a wrote to WISH costumer service requesting an investigation and a credit to my card. They gave me a issue # and requested imire info. I sent them over 20 transaction # and ammount of over $600. Charged. So far they have not answered any of my follow up mails. Theres no other way to communicate with them and my bank can only do an investigation that can takes several months.

Date of experience: February 12, 2016
Utah
1 review
1 helpful vote
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I was really happy with Wish until I had to be refunded for two different items that never came in. Some come in and others don't. You just know which one will come in... another item is past the due date to get here by tomorrow and I've already told wish that if that one doesn't come to me either than I won't be buying from them anymore

Date of experience: February 11, 2016
Massachusetts
1 review
4 helpful votes
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You get what you pay for
February 12, 2016

For years I've order the same cheesy items from eBay. Wish has better prices but you have to expect cheap crap if you're only spending a few bucks. Also, China sizes are much smaller than American. Most items do state this, at least the ones I've seen. I'm not defending them as I have gotten some pretty questionable items but buyer beware.

Date of experience: February 11, 2016