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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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This site sell very good deal
At very low price, I had bought maybe 20 items, only one that I don't like it
Problem is to return to China, which is not worth the mailing cost
This website has a great potential. It has good, unique products that makes you want to buy. But:
-the site appears to be bare bone, present a creepy feeling of a "fraud" site
-there is no option to choose color and/or size of a product
-Customer support is non-existent
I'm going to stay clear of this site for a while until improvements are made to boost my confidence and trust. Just my opinion.
Claim to Give you crazy discounts (95%), but they fabricate the non discount prizes. A drone retailing at 1000 dollars in the local store, they sell for the same prize, claiming it really costs 7000 dollars. Fraud, should not have been aloud to operate.
Everything that I ordered I received so far. Orders do take long but eventually you do receive them. I live in the Netherlands and my orders come from China. There's an address and telephone number you can call or there is a tracking code or there is a helpdesk to provide you with more informations.
I've just had a really bad experience with this company I bought two items on January 7th and here it is the middle of February and I still haven't gotten those items so if it's too cheap it's probably too good to be true and like I've always told everyone amazon is always the way to go there stuff always arrives way before it supposed to be delivered and I've never had a problem with any of my items
This is fraud website. Please all of you don't any order on wish.com this is a fraud company.
I only look a transport costs and 4 days later i get invoice from Klarna in sweden that order was completed and invoice sended. Is not mentioned clearly how to cancel your order that you have not confirmed.
Warning to App!
Clothes are small sized but pretty well pleased with everything i bought.
Bought a few items so far a few hair pieces and a dress for my daughter... they were all nice, I read the reviews before buying... you need to be reasonable with your expectation when you only spend a few dollars..
I bought a 2 TB flash drive on Wish.com for $15. Sounds like a good deal right? Wrong! I received it in the mail only to find out that the read/write speed is extremely slow. Now honestly, although this wasn't what I wanted, it would have been ok to use for backup or something. You get the speed you pay for I guess, but it's still 2 TB! But then, after about a dozen read/write cycles it stopped communicating with my computer (or any computer I tried). It just doesn't show up when I plug it in and I have tried everything I can think of. These products are not just low quality, they are faulty!
Everything the I order come sometimes take a little longer but its ok...
RN*******MY
Tracking Latest Event -- 2016-02-02 11:17 India, CHENNAI FOREIGN POST OFFICE, Send item to customs (Inb), Air, CHENNAI FOREIGN POST OFFICE
Still not reachable goods my hand ( Jan 12,2016
Placed Order)
I've ordered from here dozens of times, any items over £15 I order pay after delivery, no card details are required and that way if an item doesn't show up when expected then you're not out of pocket.
This happened to me twice and I just cancelled my order and nothing else was needed. Twice out of numerous orders is to be expected considering most things come from China and I'm in the UK. Before you order check if payment is available via klarna, there service is excellent and a God send if your wary of this site.
Thanks everyone for your reviews. I almost was one of you and ordered this cheap stuff. I ordered a beautiful mother of brides dress from Izzy China Co. And it came different size and different color. Needless to say I was out of 170$. Please do not order from China!
I orderd a wig, it looks good on the picture, im still waiting, i been waiting for a while it was only 9 dollars but i hope it looks like the picture. Ive been waiting for some weeks now and it still hasn't showed up
For the last six month this company sistematically and knowledgeable charged my credit card with different amounts of $. When i noticed the situation I talk to my bank a wrote to WISH costumer service requesting an investigation and a credit to my card. They gave me a issue # and requested imire info. I sent them over 20 transaction # and ammount of over $600. Charged. So far they have not answered any of my follow up mails. Theres no other way to communicate with them and my bank can only do an investigation that can takes several months.
I was really happy with Wish until I had to be refunded for two different items that never came in. Some come in and others don't. You just know which one will come in... another item is past the due date to get here by tomorrow and I've already told wish that if that one doesn't come to me either than I won't be buying from them anymore
For years I've order the same cheesy items from eBay. Wish has better prices but you have to expect cheap crap if you're only spending a few bucks. Also, China sizes are much smaller than American. Most items do state this, at least the ones I've seen. I'm not defending them as I have gotten some pretty questionable items but buyer beware.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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