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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Tennessee
1 review
4 helpful votes
Follow Linda B.
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If I wanted ugly pants instead of a cute blouse I would order them! If I wanted different bottoms with the bathing suit I ordered than I would have ordered a different bathing suit! Bottom line it's like a box of chocolates you don't know what you're gonna get when you order from this site!

Date of experience: April 7, 2016
Washington
4 reviews
10 helpful votes
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The best
April 7, 2016

I love wish they send your order out immediately and make sure you receive if you don't or its not right they give you a refund fast

Date of experience: April 7, 2016
California
2 reviews
7 helpful votes
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Reliable
April 7, 2016

I was ify about ordering from this company since I had such a bad experience with a company called Rosegal but as it turned out, this company is so not like Rosegal. It is 10 times better. Super affordable things, nice clothes, shoes, etc. You can find just about anything on this website. It does take a couple of weeks to receive but no more than 3 weeks. I definitely will be ordering from them again. They are a trustworthy company

Date of experience: April 6, 2016
Georgia
1 review
10 helpful votes
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Made In China
April 6, 2016

The old saying? It's true. Cheap material. Poor design. Look stitching.
The pictures you see are ripped of Instagram accounts, other fashion sites or elsewhere.
SCAM SCAM SCAM.

Date of experience: April 6, 2016
New York
2 reviews
10 helpful votes
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Wish to me is another too goo to be true site... They give you cute, nice looking and / or cute merchandise at ridiculous prices... Problem is the item(s) ordered take a ridiculous amount of time to actually get to you! Not very impressed with the whole site...

Date of experience: April 6, 2016
Georgia
1 review
17 helpful votes
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Where is my order
April 6, 2016

I made 5 orders in jan and here it is april and one of my orders still have not got my order...

Date of experience: April 5, 2016
California
1 review
29 helpful votes
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Scam - scam scam! I'm here in canada, my name is Sarah Samers, I've ordered quite a few items from wish there are items I have received and items I have not they do not answer my emails when I contact customer care and there's no number to reach them at, I WILL MAKE THIS KNOWN ALL OVER AND EVERYWHERE I CAN N HOPEFULLY IT TAKE CUSTOMERS AWAY FRM THERE SCAMMING COMPANY AND IM NOT GONNA STOP THERE, I WILL GO PUBLIC EVERYWHERE

Date of experience: April 4, 2016
Singapore
1 review
7 helpful votes
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Just because you have never been scammed by wish.com doesn't mean they are honest. It just means you got lucky. Its like dancing with a crook and hoping he doesn't rip. You off. Why do business with them?

Fact: they overcharge many and over run many peoples credit cards. That is effectively stealing

Fact: they charged me in a different currency and made me pay 25% more than i agreed on

Fact: all products are from china and cheaply made ( people. May say you get what you paid for. Which is true. BUT this is your best case scenrio. Get crap items for cheap and hopefully dont get ripped off)

So for people who have "gd experiences" with them, don't discount the facts of others. Stop vouching for them and acting so surprised you didn't get ripped off.
Look how many people are disatisfied with them and be thankful it didn't happen to you.

I clearly will not recommend them and their customer service is the most horrific experience of all time. More good reasons not to do business with them. There are so many vendors in the world, look at the amount of discontentment with them. 4/5 of everone here gave them 1star. So if you are the lucky 1/5 woohoo great for you. So the chances of you getting ripped off is 80%. Hopefully you belong to the 20%? I don't know about you, but if i knew this beforehand I wouldn't have been a victim.

Why would you take the risk? Why would you work with them? I had such a horrible time with these theives i am just trying to warn people about them, so people wouldn't fall prey like I did.

Date of experience: April 4, 2016
Indiana
2 reviews
6 helpful votes
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Scam
April 4, 2016

I've ordered quite a few items from wish there items I have received and items I have not thy do not answer my emails when I contact customer care and there's no number to reach them at, I WILL MAKE THIS KNOWN ALL OVER AND EVERYWHERE I CAN N HOPEFULLY IT TAKE CUSTOMERS AWAY FRM THERE SCAMMING COMPANY AND IM NOT GONNA STOP THERE, I WILL GO PUBLIC EVERYWHERE

Date of experience: April 4, 2016
California
14 reviews
41 helpful votes
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Ok, so Wish.com has great deals, hands down the best deals anywhere. It's also relatively easy to navigate and purchase items.

The issue with wish.com is, that you can expect about 25% of the items you purchased to:
1) Never show up, or take 2 months+ to arrive
2) Be the wrong item
3) Be the wrong color, style, or size.

That being said, most of the sellers are willing to fully refund you or send you the right item to make up for it.

Having now bought 100+ items from wish.com myself I would personally say that it's worth it.

If you want fast shipping or demand designer quality wish is not for you. But if you're willing to wait 3 weeks for a faux winter jacket that only costs $12 and it looks like one you seen at Walmart for $198, then this site is for you.

There's no intentional scams that I've seen, the prices are legit. Items are usually lower quality, but the prices definitely reflect it.

Date of experience: April 4, 2016
Massachusetts
1 review
3 helpful votes
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Excellent
April 4, 2016

I've been using wish for a bit now. I order alot of stuff. Never really had a major issue with any items I've received. Except a bracelet broke but was my own fault. Sometimes my orders are here in a week sometimes longer, always by estimated delivery time. Now I've had major issues with aliexpress. Late items 2-3 months

Date of experience: April 4, 2016
Australia
1 review
5 helpful votes
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Hi my name Margaret smith I not some thing of you and I have not got any thing from you it been long time when am I getting my thing it better be soon I paid for it Margaret smith I life at 1/75 McKean street Caboolture 4510

Date of experience: April 4, 2016
Florida
1 review
4 helpful votes
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About half of the stuff is junk when received, next to impossible to return, even for a credit. Be careful that your item comes with a US POWER SUPPLY and cord.

Date of experience: April 2, 2016
Louisiana
1 review
7 helpful votes
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Wish I didn't order
April 2, 2016

Please do not waste your money. It takes weeks and weeks to get your order and the quality is terrible plus you do not get what you order. I ordered three items and none of them were as ordered and all were worthless at the end of the day. I ordered a plus size dress and my 7-year old granddaughter may be able to wear it if she doesn't grow too much this summer! This web site should be entitled "WISH I DIDN'T EXIST"!

This is a perfect example of all that is wrong!

Date of experience: April 2, 2016
GB
1 review
5 helpful votes
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Not worth buying and they made me pay more than it's worth. Also the quality is rubbish.

Date of experience: April 2, 2016
Australia
1 review
6 helpful votes
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Wish Theives
April 2, 2016

Ordered some goods on this site, they took my money but failed to deliver the item.
Despite several Customer Support messages they gave me the run around and said that I had gone past my 30 day money back guarantee. Problem was that I had never received my item!
What can you do?
Contact PAYPAL and lodge a consumer complaint against them.
PayPal will investigate and you may get your $$ back if they believe you have not received the item you purchased.
I will never be using Wish again, they are fraudulent and hard to deal with when things aren't delivered as promised.

Date of experience: April 2, 2016
Missouri
1 review
4 helpful votes
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The products I received from this company were of poor quality. The refund process was easy for 1 item but they stalled me on others and then hid behind their 30 day return policy even though they knew I had been attempting return since right after received. Save time and trouble, do not order from this site!

Date of experience: April 1, 2016
New Jersey
1 review
1 helpful vote
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[email protected]
April 2, 2016

Cambiar acción intermedia para que se me pase como se repite por favor

Date of experience: April 1, 2016
Texas
1 review
4 helpful votes
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Scam
April 1, 2016

The pictures are deceiving. The orders take to long. I ordered a jacket for $12 for a friend's bday which was in October (2015) and it still has not arrived. Wish is not responding to my complaints. Estimated delivery was 4-6 weeks. It is April 2016, and i'm still waiting. I bought $82 worth of items and only on thing came in which was a face cleanser don't even have use for anymore. Don't waste your time or money.

Date of experience: April 1, 2016
Illinois
1 review
7 helpful votes
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This is the worst clothing app, they trick you out of your money, never respond to complaints, and take literally months to ship orders

Date of experience: April 1, 2016