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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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If I wanted ugly pants instead of a cute blouse I would order them! If I wanted different bottoms with the bathing suit I ordered than I would have ordered a different bathing suit! Bottom line it's like a box of chocolates you don't know what you're gonna get when you order from this site!
I was ify about ordering from this company since I had such a bad experience with a company called Rosegal but as it turned out, this company is so not like Rosegal. It is 10 times better. Super affordable things, nice clothes, shoes, etc. You can find just about anything on this website. It does take a couple of weeks to receive but no more than 3 weeks. I definitely will be ordering from them again. They are a trustworthy company
The old saying? It's true. Cheap material. Poor design. Look stitching.
The pictures you see are ripped of Instagram accounts, other fashion sites or elsewhere.
SCAM SCAM SCAM.
Wish to me is another too goo to be true site... They give you cute, nice looking and / or cute merchandise at ridiculous prices... Problem is the item(s) ordered take a ridiculous amount of time to actually get to you! Not very impressed with the whole site...
I made 5 orders in jan and here it is april and one of my orders still have not got my order...
Scam - scam scam! I'm here in canada, my name is Sarah Samers, I've ordered quite a few items from wish there are items I have received and items I have not they do not answer my emails when I contact customer care and there's no number to reach them at, I WILL MAKE THIS KNOWN ALL OVER AND EVERYWHERE I CAN N HOPEFULLY IT TAKE CUSTOMERS AWAY FRM THERE SCAMMING COMPANY AND IM NOT GONNA STOP THERE, I WILL GO PUBLIC EVERYWHERE
Just because you have never been scammed by wish.com doesn't mean they are honest. It just means you got lucky. Its like dancing with a crook and hoping he doesn't rip. You off. Why do business with them?
Fact: they overcharge many and over run many peoples credit cards. That is effectively stealing
Fact: they charged me in a different currency and made me pay 25% more than i agreed on
Fact: all products are from china and cheaply made ( people. May say you get what you paid for. Which is true. BUT this is your best case scenrio. Get crap items for cheap and hopefully dont get ripped off)
So for people who have "gd experiences" with them, don't discount the facts of others. Stop vouching for them and acting so surprised you didn't get ripped off.
Look how many people are disatisfied with them and be thankful it didn't happen to you.
I clearly will not recommend them and their customer service is the most horrific experience of all time. More good reasons not to do business with them. There are so many vendors in the world, look at the amount of discontentment with them. 4/5 of everone here gave them 1star. So if you are the lucky 1/5 woohoo great for you. So the chances of you getting ripped off is 80%. Hopefully you belong to the 20%? I don't know about you, but if i knew this beforehand I wouldn't have been a victim.
Why would you take the risk? Why would you work with them? I had such a horrible time with these theives i am just trying to warn people about them, so people wouldn't fall prey like I did.
I've ordered quite a few items from wish there items I have received and items I have not thy do not answer my emails when I contact customer care and there's no number to reach them at, I WILL MAKE THIS KNOWN ALL OVER AND EVERYWHERE I CAN N HOPEFULLY IT TAKE CUSTOMERS AWAY FRM THERE SCAMMING COMPANY AND IM NOT GONNA STOP THERE, I WILL GO PUBLIC EVERYWHERE
Ok, so Wish.com has great deals, hands down the best deals anywhere. It's also relatively easy to navigate and purchase items.
The issue with wish.com is, that you can expect about 25% of the items you purchased to:
1) Never show up, or take 2 months+ to arrive
2) Be the wrong item
3) Be the wrong color, style, or size.
That being said, most of the sellers are willing to fully refund you or send you the right item to make up for it.
Having now bought 100+ items from wish.com myself I would personally say that it's worth it.
If you want fast shipping or demand designer quality wish is not for you. But if you're willing to wait 3 weeks for a faux winter jacket that only costs $12 and it looks like one you seen at Walmart for $198, then this site is for you.
There's no intentional scams that I've seen, the prices are legit. Items are usually lower quality, but the prices definitely reflect it.
I've been using wish for a bit now. I order alot of stuff. Never really had a major issue with any items I've received. Except a bracelet broke but was my own fault. Sometimes my orders are here in a week sometimes longer, always by estimated delivery time. Now I've had major issues with aliexpress. Late items 2-3 months
Hi my name Margaret smith I not some thing of you and I have not got any thing from you it been long time when am I getting my thing it better be soon I paid for it Margaret smith I life at 1/75 McKean street Caboolture 4510
About half of the stuff is junk when received, next to impossible to return, even for a credit. Be careful that your item comes with a US POWER SUPPLY and cord.
Please do not waste your money. It takes weeks and weeks to get your order and the quality is terrible plus you do not get what you order. I ordered three items and none of them were as ordered and all were worthless at the end of the day. I ordered a plus size dress and my 7-year old granddaughter may be able to wear it if she doesn't grow too much this summer! This web site should be entitled "WISH I DIDN'T EXIST"!
This is a perfect example of all that is wrong!
Not worth buying and they made me pay more than it's worth. Also the quality is rubbish.
Ordered some goods on this site, they took my money but failed to deliver the item.
Despite several Customer Support messages they gave me the run around and said that I had gone past my 30 day money back guarantee. Problem was that I had never received my item!
What can you do?
Contact PAYPAL and lodge a consumer complaint against them.
PayPal will investigate and you may get your $$ back if they believe you have not received the item you purchased.
I will never be using Wish again, they are fraudulent and hard to deal with when things aren't delivered as promised.
The products I received from this company were of poor quality. The refund process was easy for 1 item but they stalled me on others and then hid behind their 30 day return policy even though they knew I had been attempting return since right after received. Save time and trouble, do not order from this site!
Cambiar acción intermedia para que se me pase como se repite por favor
The pictures are deceiving. The orders take to long. I ordered a jacket for $12 for a friend's bday which was in October (2015) and it still has not arrived. Wish is not responding to my complaints. Estimated delivery was 4-6 weeks. It is April 2016, and i'm still waiting. I bought $82 worth of items and only on thing came in which was a face cleanser don't even have use for anymore. Don't waste your time or money.
This is the worst clothing app, they trick you out of your money, never respond to complaints, and take literally months to ship orders
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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