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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

New Jersey
7 reviews
107 helpful votes
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Get what you pay
April 18, 2016

I bought a couple of clothes and accessories from this site. Surprisingly I received all of my packages earlier than I expected. I have only been dissatisfied once which was when they sent me the wrong color to an eye shadow I bought. I ended up giving it to my sister because I disliked the color but was too lazy to return it. Their sizes run small so you have to order at least a size up. DO NOT BUY THE PURSES OR HANDBAGS! They may look cute in the photographs but they're actually very cheap looking and use flimsy material. Many of the pictures consumers posted were tragic. Some things you should avoid to buy such as earphones, purses, makeup, and electronic accessories. Most of them break within a week or two. Stick to simple shirts and dresses.

Date of experience: April 17, 2016
Canada
1 review
7 helpful votes
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SCAM -Do not use
April 17, 2016

If you do not get your order, they make it impossible to get your refund. Do not use this company. The order number doesn't seem to mean anything to them.

Date of experience: April 17, 2016
Canada
3 reviews
3 helpful votes
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Buyer beware
April 17, 2016

I have purchased stuff for my minivan, basic stuff to make it look different an have been very happy. But also purchased a dress for my daughter an earing for my wife not happy but not worth sending back. This is it if it really matters buy it dome place local but to me the savings our good enough to over look a few bad ones.

Date of experience: April 16, 2016
Texas
2 reviews
1 helpful vote
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Wish is good
April 17, 2016

I have bought a lot of things from Wish! I have mostly been happy and anything I'm not happy about they have quickly refunded my money. There sizes run small but I have learned to order larger than normal! I love Wish

Date of experience: April 16, 2016
Texas
1 review
3 helpful votes
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Wish.Com site doesn't work for contacting customer support or refunds, links go to non-functional page. Trying to get a refund for something you waited 2-3 months is not my idea of good customer service or value for your money need we say shopping experience!

Date of experience: April 16, 2016
GB
2 reviews
8 helpful votes
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I have been ordering from wish for months now and have add items which include clothing, jewellery, hearing aids, medical equipment and so much more. Items have always arrived on time and have been a great quality. I have nothing bad to say about this company... well except I wish I did not have to wait so long to get my stuff but it is defo worth the wait.

Date of experience: April 15, 2016
Washington
1 review
3 helpful votes
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Wish are rubbish
April 14, 2016

The website for wish is the same for geek and home and are all fraudulent companies they take your money and you never get the goods

Date of experience: April 14, 2016
Canada
1 review
3 helpful votes
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I've been shopping from Wish for the last 11 year & never have I ever been disappointed with their service. I mostly shop dresses & stuffs. They're of good quality, looks exactly like in the catalog pictures. Shipping takes around 30 days, although it does get me impatient at times it's still worth the wait. The dress sizes might be a problem for some. I usually wear size S when I shop from any store, but a size M fits me fine for dresses from Wish. My only complain is the shipping cost which I think is a LOT. They should reduce the shipping cost as they add up to make the products very expensive. Other than that it's a thumbs up from me :)

Date of experience: April 13, 2016
New Jersey
1 review
4 helpful votes
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Ok
April 13, 2016

I ordered a lot of stuff on this site but recently I haven't been getting my orders. Where is my stuff at. I like the site and prices but delivery and getting it sucks!

Date of experience: April 13, 2016
Canada
1 review
6 helpful votes
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Absolutely a scam
April 13, 2016

I purchased a pair of green earphones and a mousepad a few months back, the earphones were broken when they arrived and the mousepad never came. CUSTOMER SUPPORT DOES NOT RESPOND. I have sent 5 emails asking for refunds or answers. NOTHING. A keyboard i bought came and its fine, but turns out you can buy it on amazon or ebay. Any of the good things on the site can be bought at amzon ebay or wherever for the same prices, just DONT BUY FROM WISH PLEASE. It is a scam, and they are stealing.

Date of experience: April 12, 2016
Kentucky
1 review
3 helpful votes
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I Live on Wish
April 13, 2016

I love everything I've gotten from Wish. I've ordered things from bodysuits and dresses, to usb cords and watches. Remember: you get what you pay for! Not saying the items are terrible, but people expect so much for so little... stop that lol! Anytime I've had an issue, they are quick to respond to my complaints and quick to resolve any issues. Here's some hints: 1. Pay through PayPal. If there are issues getting a refund or something, you can always place a claim with them (I've never had to, ijs if need be). 2. Always read reviews before buying! If there aren't any, good luck! 3. When buying clothes, Order a few sizes up to be safe. I'd rather have something loose than too small!

Date of experience: April 12, 2016
Canada
1 review
2 helpful votes
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$#*!
April 13, 2016

Never buy anything from here, bought 13 on received 2 worst app ever going to delete it. Just $#*!!

Date of experience: April 12, 2016
Canada
1 review
4 helpful votes
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Slow boat From China
April 12, 2016

I ordered 7 different items from 7 different sellers. The expected date of delivery for all but one has long gone. I requested a refund on these items, the response I got was I could either be connected with the merchant directly or have my money refunded. I opted for the money refund. I have since been told funds have been refunded, I will be checking my credit to make sure it happens. I don't recommend this site at all. I can understand one company not fulfilling an order but all 7?

Date of experience: April 11, 2016
Georgia
3 reviews
2 helpful votes
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Junk
April 11, 2016

Bought some Samsung headphones for $1 and I'm almost sure they aren't genuine. Sound and feel terrible. Awful quality. Waste of time and money!

Date of experience: April 11, 2016
GB
1 review
1 helpful vote
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A rip off
April 11, 2016

Don't ever buy out of wish there cloths are a rip off and don't fit then you can't send them back because it costs you a fortune

Date of experience: April 11, 2016
Belgium
1 review
5 helpful votes
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Wish is a rip off
April 11, 2016

I'm still waiting for my order, an grey jacket... it has been 2 months now... today I received a small envelope and there was nothing in it... guess I lost all my money on an empty envelope... Wish is a total rip off!

Date of experience: April 11, 2016
Philippines
1 review
1 helpful vote
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Wish
April 10, 2016

Very bad experience. I order last feb 10 and until now it already april10, there is still no paxkage. Last update in the tracker is on feb 22. What the heck, i had been scum.

Date of experience: April 9, 2016
California
1 review
2 helpful votes
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I love wish
April 9, 2016

?

Date of experience: April 8, 2016
Wisconsin
4 reviews
10 helpful votes
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SOME GOOD DEALS
April 9, 2016

I have ordered a few things from this site and have basically been happy with them. Everything there is from China, but it's that way everywhere. Remember you get what you pay. I've ordered some memory sticks and they seem to work fine. Jewelry I have ordered looked pretty cheap but other things were great.

Date of experience: April 8, 2016
Louisiana
1 review
4 helpful votes
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I have ordered several watches and bracelets and have been satisfied with every purchase. My merchandise was always received within the stated time fame given or sooner. Will definitely order over and over.

Date of experience: April 7, 2016
Wish C. — Wish Rep
over a year old

So glad to hear that Natasha! Thank you for shopping with Wish!