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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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The products aren't as pictured. Spend more to get something from a store you know isn't a scam. The customer service is a joke. The communication barrier is a big issue with the sellers too. This site is too much of a headache. AVOID!
The service is good. They reply immediately to emails... They refunded me when they sent the wrong shoes size. But the quality of the products is not good at all. Specially the uv nail polish. It's garbage
Cheap. Spend more and go to the store where you can return it if it doesn't work. I have bought notebooks. Solar charging stations. Various items. None of them work. There is no way to return these items there is no phone number or email to contact them at
I never got half my stuff and a pair of leggings just fell apart when I put them on. I even order them big for me. I don't think u should... I know I'm not throwing away anymore of my money
Please review all the pictures before purchasing, the clothing is knock offs of knock offs. If your shaped like the ladies in the specific picture of interest then go ahead take a shot if not I suggest " don't do it " you'll want to cry especially if this is something you were depending on. Their items are like cheap surprise packages either you get garbage or just ok. I haven't tried any appliances or other items but "good luck with that" I suggest you try aliexpress if you are trying cheap at lease they don't charge for shipping on most items. And their products arrive within the time frame indicated or guaranteed free.
Wish shopping designers have to be unexperienced they really suck and the materials are not even the same.
I am just looking out for you poor people out there!
So far I have had no problems and received almost everything I've ordered so far. I'm waiting on a couple things ordered last but everything has been as pictured. The shipping is slow yes, but I did my research and knew this going into it. The only real issue I have is that the two cute lace cover ups I have ordered so far are TINY! Lol. Seriously I know most of it comes from China, but we aren't all tiny Chinese women!
I love wish.
I'd give Wish 5 stars if the shipping was faster, but aside from that everything I've ordered has arrived on time and in good condition. Just keep in mind that you get what you pay for! People complain constantly about the poor quality of the items they ordered, but honestly what do you expect? You can't pay $2 for chiffon shirt and then be surprised when you find it's missing a button. For me, Wish is perfect. It has everything I need, and you can't go wrong with the pricing.
I have order from this web site 3 different times and have had NO problems. My order came when they said it wld. If it was going to b late, they updated me with a notification. I haven't ordered clothes, but have ordered make up, make up brushes, purses and jewelry. Now, I already knew the jewelry wld b of cheap quality my God its a $1. Idk how ppl think the quality of jewelry & clothes r gonna b A one, look@ what ur paying for it. Its common sense ppl. It does take awhile to receive ur order but again u know this ahead of time & still choose to complain. Ur order is coming from CHINA! So, all I can say is if ur realistic u will luv this web site. U cnt expect to order things dirt cheap & get top quality, its COMMON SENSE! So, for those of u reading this now that u know everything up front, I highly recommend ordering from this site
Where is my refund. I want it all at once not idea at time I don't know how many messages I have left with the support. Wish All I'm getting is a big run around. Placed order 3/1/2016 nothing fit got ahold of them right away but still haven't receive my refund of $144.00 Someone help me Pat Bingham *******CR 150N Chandlerville Il *******
People what's wrong with you all, so much negative comments. Here are my reason to love wish.
1) Love the price
2) Good quality
3) have question they get back to you in two days
4) Ofcourse the pkg takes 4 weeks to arrive(It's from China & you need to expect that) I live in Canada
5) I didn't RECIEVE it in time, they refund me right away as soon as I ask.
6) I don't like the product, twice I was given a credit.
7) Never once they took extra money from my credit card.
SO I AM SORRY WHERE DO YOU GUYS GET NEGATIVE REVIEWS... WE CANADIANS ARE HAPPY WITH WISH
Everything I have ordered from Wish has come in and is exactly as the description describes. When I had a problem, I contacted customer service, it took a couple of days to get back to me, and they offered me a refund. I followed up a few days after that and my refund was posted to my account. Shipping does variety. I use paypal so I know if I ever have a problem paypal has my back but so far I have nothing but praise for Wish.
I placed an order on the wish all in confidentiality and gave the usual details you would to a usual website, my order totalled in £8 and I was so shocked at how cheap it was! I clicked place order and my payment was loading and continued to load until the screen froze, the money was taken from my bank and the order not made? I went back onto the website a second time to try again with the order thinking this time maybe they would not take the money and just place the order due to complications I was wrong and the same happened again. I sent emails complaining to the company and they replied apologising telling me they got the payment once and to contact my bank about the other money so I did as they said and rang my bank. My bank told me not only did they lie and both payments went through they had organised a payment to go to them of £8 every month! I was told to email the merchant and tell them i hadn't agreed to this and I did so and of course, no reply!
This app is decieving and thieving do not use it you have been warned!
Hi everyone,
Wish is a good place to order Items for a low low price, I have order 15 watches, three tops, I gave the watches out to my clients for Christmas last year and my clients loved them, on the tops make sure you order one size up, i got one for me and two for friends my friends was happy with what she got and so was i. Wish is alot of stores I mean alot of stores put all together into one shop (WISH) I knew when i was ordering and paying only a dollar for a watch i wasn't going to get real Rolex., Just remember there's a 3 day hold on anything coming into the USA, you won't get your idem at the same time because of all the stores on wish each store ship different I didn't get my 15 watches or my tops at the same time but i did get everything orders thank you wish. I hope you give Wish a try i'm sure you end up being satisfied about ordering from wish as i have
Thank you
David Johnson
I've placed many orders and many more to come. Any items I've ordered were great. One had a flaw, they handled it right away and made things better. I will continue to order from Wish.com for years to come.
Well I'm back again with another Horror Story from wish.com now they froze my account claiming that I filed dispute charges on products that I ordered I've ordered a lot of things some I have not even received but they did no background to try and find any of that stuff but yet they freeze my account because I complain it ain't worth dealing with this company it was a cheap lesson to learn I will never do business with wish again with regards
I ordered two things from Wish. The only one I received was the wrong color and I am still trying to get them to understand that after 6 messages.? The other hasn't arrived and there has been no tracking update for a month on that one. They said they would get me in contact with the supplier but they never did get me that info. Sigh... Lesson learned.
I have nothing but a positive review for Wish! I have loved everything I have ordered! There have been a few items that were really really late and I requested refunds and within a few days I've been issued refunds and then the item has eventually arrived. I do not buy clothing... I already know that for the price its not gonna be great and I'm scared. But Jewelry, nail art supplies, phone cases, kitchen gadgets and things like that are all great buys! Plus I did buy a Minecraft Wall Sticker and a FatHead Batmand wall Sticker for 5 bucks each and they are pretty rad and my boys love them! I could scroll through wish all day!
wish.com is a great website to buy something, however, there are so many things to take into consideration when going with Wish opposed to a more reputable store, and U.S. based
Pros:
*VERY cheap
*You can find many cute little knickknacks, jewelry, watches, and small things like that
*VERY cheap shipping, usually only a dollar more than the price of the item, many $1 items have $1 shipping
Cons:
*Shipping takes forever (they're based out of China, and your paying such a cheap price for shipping, no surprise there)
*Tracking isn't very accurate opposed to a shipping company like FedEx, UPS, USPS, etc.
*customer service does NOT exist (yes, they may reply to your email, maybe but they're horrid to deal with)
*Good luck with getting a refund. (sorry, it just wont happen, and if it does, it'll take years to happen *literally*)
*Don't like what you got? Wanna ship it back? Nope, not happening either, unless you want to pay a ton on shipping (which will almost always be on you, not them)
*Items may not come as pictured (seeing that this is a sketchy Chinese based store, what you see may NOT be what you get)
*Items may not come in one piece (since the shipping is so cheap, the safety of your item coming in one piece is slim. Bear in mind, the bigger and more fragile your item, the less hope you should have)
*Items may just not come. (Since the shipping is so cheap and its coming out of some odd Chinese factory, it may get lost and never get to you.)
*You cant rely on anything to be a positive purchase except for little things like watches, jewelry, and things of the like (So do NOT go buying like a camera from them, sorry, but that is just plain stupid. Unless of course you want to waste a good amount of money.)
*See all those cute clothes they're selling? Yeah, you shouldn't buy anything from them. As already stated, they're a Chinese store, not only do sizes run weird, but God knows what it will look like when it arrives.
So all in all, it's a great place for buying little things at a cheap price; phone cases, watches, jewelry, knickknacks, etc., but a terrible place for anything else.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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