WishReviews 8,278

Do not save your payment option in wish.
They automatically make order from my account, then according to them delivery that in some USA address. (I live in Japan).
When I contact them, they are telling me to contact the courier service and they can not do anything.
Very very bad customer service and Please do not store your payment details. It is not safe at all.

I ordered this product back in January and I JUST got an email 2 days ago saying it's lost. Yeah i got my refund but that's not the point. I WANT MT BUBBLER. Y'ALL LEFT ME IN THE DARK UNTIL 2 DAYS AGO! NEVER ORDERING FROM WISH EVER AGAIN AND IM LEAVING BAD REVIEWS EVERYWHERE LIKE YELP AND THE APP STORE!

First off, they take your money very quickly. Then, the products are sub-par and typically do not match the description. Worst part is their support email is nothing but a BOT. You won't be able to get answers to questions like: how do I return an item. They also charge a "restocking fee"if you do manage to return something which they do not tell you up front nor is in their shipping policy. And, they don't tell you how much that fee amounts to. They have a phone number; however NO support there, they just tell you to contact the support email which is a BOT - SO IT IS A VISCIOUS CYCLE. I cannot actually get any answers to my questions. I want to return my items but there are NO instructions and they do not respond when asked through the (BOT) support email. Had I known all this up front I NEVER would have shopped there. I will be contacting American Express to try and get my money back. DO NOT PURCHASE ANYTHING unless you are certain you will keep it. I will also be filing a complaint with the BBB.

I thought it would be a good idea to have my items delivered to local store. What a MISTAKE! Apparently when Wish came up with pick up time frame they didn't take Covid into mind. Items arrived went to pick up after 14 day quarantine just to find out items were returned and I got a partial credit so they said. This was in January, Monday will be March 1st and still no refund. Never trust low prices because you wind up paying somehow!

Ordered around 20 small items and a few not so small, like a mini drone ($80) Most are from China and you get what you pay for, mostly RUBBISH. I had items missing and some items being sent to me that had not been ordered by me, Wish said it had to do with the association of my 'delivery address' from a previous purchase, which was expensive and was OK. If its cheap you will get cheap items, simple. Don't bother asking for refunds, they wont do it! There are lots of disclaimers on the site that you don't see until you need them... Too Late!

When I placed my Wish order, there was a picture of the item on the order page, but I received something quite different - accessory parts. I also had received an order delivery confirmation with the same picture and description of the item. When I contacted wish, they denied the problem, they instead listed a description of the item I received - which was in neither the order page or delivery confirmation email. Wish claims I received what I ordered - not correct. I'm no Internet rookie, I've never had a problem like this before.

I should have checked the reviews before ordering anything from Wish.

I order 2 items value $ 120.
Wish change me $ 258.
Nobody care, nobody asfer
Why.
Where person turn for refund?

Well! I'm contacting the attorney general and the FTC. It's time for a class action lawsuit by Americans. I ordered 358.oo dollars of products I August 2020. Wish said delivery October 26 2020. Zero from them! Nothing sent. They won't answer my texts. They don't even have an 800 number. They send folks 50percent back. I want 100percent back. And I'm going to get it back! I haven't met a person yet that wish.com hasn't commit fraud on! Enough. They need exposed and shut down. I have my bank statement to prove I purchased from them. Trump shut them off so they routed thru Burma. Thailand etc.

They are a rip off try to get in touch with them they won't respond if your order wrong they'll tell you it ain't they fault they just not a good company to buy from This My first time and my last time.

I am now confused. Some my friends have different experience. I think that I just rewrite it, but be aware that the products come from China.

I ordered a watch from them. Deliberately chose a low value item for my first order to see if they were reputable. Good choice, they're not. After about a month I received an email saying it was delayed and did I wish to wait. Naively i said yes. Still hasn't arrived so I contacted customer services. Couldn't have cared less. Told me I was supposed to know that I had 30 days from the due date to contact them, in spite of the fact they'd contacted me re delay, and that I'd lost my money. I doesn't even show in my account so I strongly suspect it was never sent. It's a scam site. Don't use.

Stopped using it because of terrible product quality, terrible customer service and price manipulations.

I tried for 3 weeks to get a refund and it never happened! Terrible Customer Service! Just AWFUL! Please do not give them your credit card number when setting up an account. It will be charged! This company is the worst I have ever dealt with, by far.

I used wish for the first time and already got disappointed. I placed first order including my information of address and visa card, than second order went through without even me knowing it. When I try to cancel the second order within not even 24 hours the website telling me it is too late. When I called my visa I was told the wish already got my money. I try to call to wish but looks like they don't even have customer service to speak too. All communication going through website and email. Now they blocked me asking for 2 pieces of identification.
I don't even know if I ever receive my order or my money back.
I'm wondering if anyone else experienced simular situations?

I bought a product from Wish in December and that is why I gave my credit card details. At the end of January a payment appeared on my card for products I didn't make and at the beginning of February again. Beware! I am now in contact with my credit card to see that the money is returned.

When complaining about wrong products delivered I have been asked multiple times to present picture evidence. Wish divided my order into two orders because I ordered two different colours and in spite of me sending pictures of the defect different products they keep coming back and putting the same questions about the number of products time after time. I have given up! Never EVER anything more will be bought by me from Wish. They treat you as an imbecill.

Remember that I warned you!

10 days passed delivery date I called "Customer Service". What a joke, it is a long voice recording of offers for services, no customer support agent. Then the voice tells you to call a new number and guess what. A new long list of services and no agent. NEVER AGAIN!

Terrible delivery timing too long to wait. More than a month of delivery was so unacceptable only from China to SG. I ordered items before from another online store, it won't take 3 weeks for items coming from China. Once you paid for it, that's the time it will reveal the delivery date & time. So no more chance for you to cancel it and their customer service online telling the same, the order already confirmed so they cannot file a return & refund for the item. Don't buy on Wish if you can't wait for more than a month of delivery. That's the reason why it was so cheap because of the delivery period was so unacceptable.

They charged me for an order that didn't go through and keep replying the same messages over and over again. I did not have an email or reference number and Klarna said that Wish havent even informed about a refund. I have already waited for a month. It seems like a scam.