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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Australia
1 review
15 helpful votes
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No reply from wish
August 20, 2016

I purchase a pair of shoes from this site I went by there shoe size chart and the shoes were way to small I sent and email to the customer service 3 weeks ago and no reply to this day the shoes were no good to me so gave them away

Date of experience: August 20, 2016
Utah
1 review
21 helpful votes
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Stupid af
August 18, 2016

Ordered 5 things. Told me that 3 of them were shipping. Next day said everything was refunded. Tried emailing them but customer service literally sucks *. My card was still charged and the money wasn't refunded.
Wish * sucks don't use it.

*Language redacted by admin

Date of experience: August 17, 2016
AE
1 review
9 helpful votes
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Mostly Chinese Brands
August 18, 2016

Though people could face different experiences, but my buying experienceon wish is good. Since am aware most of brands sold on wish.com are Chinese stuff and some suppliers are in AliExpress.

I try to search them on AliExpress and it's review before buying thesame on wish.com. I drop ship from wish on my e-commerce store http://www.spitzon.com and my customers are happy with the quality I sell. Just do your home work an don't expect to buy some quality stuff with some penny $$

Date of experience: August 17, 2016
California
1 review
0 helpful votes
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Buena!
August 16, 2016

Tengo que regresar algo porque no es el color que querĂ­a como lo puedo hacer? Por favor espero me contesten!

Date of experience: August 16, 2016
New Jersey
1 review
18 helpful votes
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I have had no problems so far, I have ordered, revived, and got a refund with no problems. I hate how people are complaining about the quality when most things are only a dollar it's better then stuff u get at a Dollor store, and is way more in the stores that it is on the website. I absolutely love the deals and the The fact that the more you buy The more of a discount you get every time you get to a new level you get 5,10 to 15% off your next order it's awesome no company does that, you buy more u save more

Date of experience: August 16, 2016
Wish C. — Wish Rep
over a year old

Thank you so much for the feedback and for shopping at Wish!

Minnesota
1 review
11 helpful votes
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Great deals!
August 16, 2016

I have received all of my items I have ordered from wish. All were what I expected. The quality of the items are poor but they get the job done! If you are skeptical about the item you are ordering, read the reviews of the item and you will know whether to steer clear or if it's okay.

Date of experience: August 15, 2016
California
1 review
4 helpful votes
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Wish has a bunch of good stuff at great prices. Super easy to use and the shipping is quick. Will absolutely buy here again.

Date of experience: August 15, 2016
Croatia
1 review
9 helpful votes
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I bought Transcend 32GB micro sd card and it works fine about 30 day, and it stoped working.It's "dead". Wish offers a 30-day return policy, but they do not give any warranty on the product. Certainly I will not buy anything from they anytime.

Date of experience: August 15, 2016
Texas
1 review
48 helpful votes
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SCAM STAY AWAY
August 11, 2016

I went on wish and put in my card number only to realize it took the money out even before i ordered it and it said it was refunded but it was not so stay away from this bs app

Date of experience: August 11, 2016
Australia
1 review
7 helpful votes
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I ordered my first 2 items from Wish.com two weeks ago, they said that the items would arrive in 3 to 4 weeks but arrived today, exactly as described. I would like to see an option to combine postage, other than that No problems from me:-)

Date of experience: August 11, 2016
Australia
1 review
20 helpful votes
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Disappointed
August 10, 2016

Still waiting now after 2 weeks about a faulty product. They will not reply to me even though they state they reply after 2-3 days.

Date of experience: August 10, 2016
Texas
1 review
28 helpful votes
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Sneaky
August 8, 2016

Lots of RAZZLE-DAZZLE advertising with great prices. THEN you notice you're being charged an individual shipping charge for each item, even though some things are shipped from the same company. It takes FOREVER to get your items, and then it's very poor quality. You don't receive a shipping slip and I'm guessing they use 3rd world sizing. An item size 2x is like a medium... not just one item but 7 items of clothing... NONE fit right. Then, when trying to return, it shows a picture of the item, but yet they want you to take a photo and upload it online to get the RETURN process going. UNBELIEVABLE! I guess you get what you pay for.

Date of experience: August 8, 2016
Texas
2 reviews
4 helpful votes
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I was very scared to buy anything from this app but i finally made a few purchases and i definetly wasn't dissapointed... some things took a week and a half and some i haven't received yet... but so far they have won me over here is my YouTube review of wish... please check it out
https://www.youtube.com/watch?v=qSkd0F9BX_s

Date of experience: August 8, 2016
Canada
3 reviews
43 helpful votes
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$#*!
August 6, 2016

Well o just got a confirmation that I have been block from wish after I asked for a refund if you want to see is look at my profile photo

Date of experience: August 6, 2016
Wisconsin
1 review
9 helpful votes
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I ordered the Amber Acorn pendant and I look a week later to see that they switched items on me without my permission knowing i didnt buy it so a $#*!ty plastic stretch choker is being sent to me instead of my Amber Acorn pendant my debit card got charged the extra for that choker that I didnt buy. I tried to contact them and issue a refund but they wanted a picture of an item i didnt even get to begin with and there is no way to contact them.

Date of experience: August 5, 2016
Florida
1 review
19 helpful votes
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So Sketchy
August 5, 2016

Be very VERY careful when ordering from this app. You will most likely be ripped off. I ordered a sweater that never came and I never saw a dime of my money back, even after fighting for it with the seller over dozens of emails. My mom ordered a cardigan for me for Christmas that took over a month to arrive.
Overall: this app is not worth the risk or the deals. You can get even better deals from plenty of other apps and websites with a true guarantee of actually getting your order.

Date of experience: August 4, 2016
New Jersey
1 review
12 helpful votes
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Ordered a pair of leather saddles that game in Chinese packaging and theyou were felt! Looked nothing like the photo I ordered. ScAM! Do not buy! Don't waste your money!

Date of experience: August 4, 2016
Texas
1 review
4 helpful votes
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Pretty Good
August 4, 2016

The shipping takes really long, but its worth it. Their products that they carry are ok-ish. But don't purchase their watches, the glass breaks really easily. They dont really have common makeup brands. The only common makeup brand that the have is The Balm, but if you click in the right product, they have NYX. They do have smash box eyeshadow pallets. They
Create rip off brands like NYN and Sugar Box. But other than that its ok.

Date of experience: August 3, 2016
Texas
1 review
9 helpful votes
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Buying items
August 4, 2016

Well I found an item that was priced wrong so i bought the item. Well the seller realized that they had the wrong price on the item never send it and closed there account. So wish doesn't stand behind the buyer

Date of experience: August 3, 2016
Maryland
1 review
22 helpful votes
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ORDERED 5 ITEMS. RECEIVED 4. BEEN DEALING WITH CUSTOMER SERVICE. THEY PROMISED ON JULY 26 THAT I WOULD RECEIVE MY MISSING ITEM IN 24-48 HOURS. IT IS NOW AUG. 3 AND I AM STILL WAITING.

Date of experience: August 3, 2016