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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

California
1 review
1 helpful vote
Follow Denise D.
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I truly have ordered a lot of stuff from wish.com. I really find their stuff good quality and very interesting. I love the jewelry and I love the stuff I bought for my bedroom mosquito Nest bedding exedra. I have had a lot of fun ordering. Yes it does take a while sometimes for items to arrive and that's a little disappointing though once I get them they're almost always worth the wait.

Date of experience: December 27, 2016
Texas
1 review
3 helpful votes
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I've liked all my items!
December 28, 2016

These products come from China. It takes a while for things to arrive. However, I have received a lot of items that I have been very pleased with. I have never ordered any actual clothing though based on past experiences with other Chinese companies/sites. I'm skeptical that the clothing will be cheap, shotty representations of what you think you are ordering, as well as being too small. That is the typical China clothing experince. But the other items, the things I have actually ordered, have been good. Such as earrings, necklaces, rings, watches, knit gloves, cell phone case, USB wall charger and car chargers, wireless bloothtooth ear bud, crocheted boot cuffs, hairdresser scissors, and a super fun remote-controlled color-changing light bulb.

Date of experience: December 27, 2016
GB
1 review
0 helpful votes
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Wish 3D pen
December 28, 2016

I ordered a 3D pen £55 I got a refund which was good of them but it worked the once and doesn't work anymore I have just ordered another £70 I hope this price is right and I hope it works all the time how do you know if you have been done

Date of experience: December 27, 2016
California
1 review
4 helpful votes
Follow Russell H.
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Just by looking at anything on this site you open yourself up to an incredible amount of advertising on not only that item but also a lot of stuff you may not even want to see. Warning... expect lots of strange new email.

Date of experience: December 27, 2016
New York
1 review
0 helpful votes
Follow Deanna M.
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I ordered in nov assured to have before xmas. After 4 weeks never received tracking wrote company they gave me a tracking number through usps says it was delivered never was, post office has no record either. Wrote to them and they said they will re ship and use different carrier and will get before xmas, still nothing and no response to emails I sent affair... have to now contact my credit card to see if I can get money back... DO NO ORDER FROM THEM

Date of experience: December 27, 2016
Australia
1 review
0 helpful votes
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$#*!ing useless site
December 27, 2016

EVERY $#*!ING TIME I use it on Safari it tells me to log in then kicks me out and i have to log in every $#*!ing 2 seconds. The $#*! on there sucks anyway even without the $#*!ed $#*! glitch

Date of experience: December 27, 2016
Idaho
1 review
0 helpful votes
Follow Kim H.
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I love Wish I get all of my jewelry from them it's is beautiful also shoes and some tops You just have to follow the size charts and read the reviews on the item you want I will continue to ship on Wish

Date of experience: December 27, 2016
California
1 review
0 helpful votes
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I ordered two identical items end of November to have by Christmas. Once I got the confirmation email telling me it would be, at least four weeks, I attempted to cancel the order via email. The response I got was that I could not cancel as the items were with the courier! Well, it's been over 4 weeks and I cannot track this order. My credit card company refunded my money, thank goodness.

Date of experience: December 26, 2016
California
1 review
2 helpful votes
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Beware
December 26, 2016

The only thing I wish is that i would have read the reviews before giving this company a chance. I'm sure I won't even need the coat I ordered by the time it arrives... if it ever does.

Date of experience: December 26, 2016
Florida
1 review
1 helpful vote
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WISH.COM --THEY SUCK
December 26, 2016

I ordered something in november and they assured me i'd get it for christmas. I even wrote to them a few days before christmas to make sure and they assured me i'd get it then. I live in the south and had it shipped to my parents address in pittsburgh because both of my brothers and their family were going to be there for the holidays. Today i check my account and they changed the delivery date to january something and my family wont be there to get it. You can't reach them by phone no matter how many times you press zero. They suck!

Date of experience: December 26, 2016
Ireland
1 review
10 helpful votes
Follow Fiona C.
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Wish won't accept my visa debit card even though I've tried so many times but still no luck. Money was in the bank to meet the payment so I don't understand what is wrong. It kept coming back to me that there was an error with my address and didn't correspond with my card. I have all my details exactly the same as what's on my card and bank statements. I have double and triple checked everything. Anyone have this problem?
Fiona

Date of experience: December 26, 2016
Jamaica
1 review
0 helpful votes
Follow Kamaria M.
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Has any one bought shoe from them and it is in good shape. Or is this site good things selling or used things selling. I dont have an experience

Date of experience: December 26, 2016
New Jersey
1 review
4 helpful votes
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Bull$#*! site
December 26, 2016

Ordered item in mid November and expected by mid December. Tracking shows it was ship, opened by customs in China and closed by customs in China and being shipped. That was 9 days after placing order. No updates since. Total scam that takes money and runs with it by the time you are supposed to receive the item. Would NEVER recommend in a million years to anyone. If it sounds too good to be true it usually is. Horrible site and doesn't deserve this one star

Date of experience: December 25, 2016
North Carolina
2 reviews
5 helpful votes
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Not Buying Anythng Else
December 25, 2016

Items arrived late, damaged, nothing like what the picture looks like, no instructions with many of the items, junky, cheap and sizes are way smaller than US sizes. No more ordering from them!

Date of experience: December 25, 2016
Tennessee
3 reviews
0 helpful votes
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Never use again
December 25, 2016

I will never use this website again. They had over three half weeks to deliver my packages in time for Christmas and I will not receive my packages until after January 4th that is over 35 days to ship a package. That is absolutely ridiculous.

Date of experience: December 25, 2016
California
1 review
1 helpful vote
Follow Jasmine V.
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I ordered 8 items for Christmas in NOVEMBER! It's Christmas and my items are still NOT here. Luckily for me it was only a couple of decorations. I've emailed back in forth with them about it and they want ME to contact the sender. One sender site was completely in Chinese which I can't read or understand. They never answer my questions period. I still have NO refund either Never order from them again. I understand the pricing is low but it's better to just pay more through Amazon

Date of experience: December 25, 2016
Florida
2 reviews
1 helpful vote
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I ordered over a month ago and I am unable to find the status of what I ordered. If I had checked the reviews on this page first I would not have ordered. They have my money and I have nothing. If there was a option of one half or less of a star I would have chosen it. I clicked one star because it was the lowest to choose from. I will never order from them again.

Date of experience: December 25, 2016
Texas
1 review
0 helpful votes
Follow Zahra a.
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BEWARE!
December 25, 2016

Dont order from this site. I placed an order and paid... was 6 weeks into the order and it didnt come... enquired and they said as its gone over we will refund you the money and you keep the order when you recieve it as its reached your country. Well i recieved the refund but 2 months now and i still havent recieved what i ordered so i dnt think they posted it out... same thing happened to my sister so Beware!

Date of experience: December 24, 2016
Pennsylvania
1 review
5 helpful votes
Follow Patricia A.
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Ordered some items before this Christmas. I had 4 orders. 2 of which arrived and we're very nice. 2 of which were over the date they should've been delivered. Being to close to Christmas I contacted the company. They were prompt in a response. Refunded the amount I paid and advised should the items come they were mine to keep due to the arrival date not being met. I will use this company again. I will however make my purchases earlier.

Date of experience: December 23, 2016
Canada
1 review
8 helpful votes
Follow Lisa C.
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SCAM... FRAUD... KEEP YOUR MONEY... DONT BOTHER WITH THIS. ITEMS NEVER ARRIVE! WHY ARE THEY ALLOWED TO CONTINUE TO SELL THINGS?

Date of experience: December 23, 2016