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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Maryland
1 review
2 helpful votes
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So far I love it
January 18, 2017

I got everything early and in good shape, I have never had a problem with them, my family and friends order stuff all the time and no problems

Date of experience: January 17, 2017
Missouri
1 review
0 helpful votes
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What a joke
January 18, 2017

Please do not order from this company! Been a month since I placed an order and still haven't received it. Women sizes fit children and quality is not what it says. There order tracking is so off that it doesn't even make sense. Wow! Please tell your friends to stay away...

Date of experience: January 17, 2017
Minnesota
1 review
0 helpful votes
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It's Ok
January 18, 2017

I Love The Prices Haven't Tried The Products Yet Because Their Shipping Takes FOREVER That's The Only Bad Part About Them

Date of experience: January 17, 2017
GB
1 review
1 helpful vote
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Wont give refunds
January 18, 2017

DO NOT BUY ANYTHING

They will refuse to refund your order even when the goods don't work as advertised. See this:

" Thank you so much for taking the time to write to us. We appreciate customers who let us know when things arent right.

We regret to inform you that your order has been processed. Once order has been processed we will not be able to make changes on the order.

We can only make changes or process cancellation within 24 hours from the date the order was placed.

We aim to continuously provide a fast and efficient service. Should you have any other questions or concerns, please do not hesitate to email us back.

Thank you for your patience and understanding and providing us the opportunity to be of service to you.

Warm Regards,

Date of experience: January 17, 2017
Illinois
1 review
0 helpful votes
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Won't arrive
January 17, 2017

I ordered 6 items and only 1 item a actually came. They did refund the money. But very disappointing. Don't sell me a dream only to not deliver. Waited over the 30 days as well. Everything comes from China. No thanks and never again.

Date of experience: January 17, 2017
Texas
1 review
2 helpful votes
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I couldn't give 0 stars
January 17, 2017

It should be put out of businees and I am planning to put it on consumer court and close their fraud. They can't deliver the product and wasting consumer time and cheating people.

Date of experience: January 17, 2017
Virginia
1 review
2 helpful votes
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I probably shouldn't have complained... as soon as I posted that review I got one of my orders in the mail just now... its comfortable and the size is big but thats what I wanted... I love it! Its fantastic!

Date of experience: January 17, 2017
Canada
1 review
2 helpful votes
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Scam!
January 17, 2017

Only on word: SCAM. There people surely know how to rip someones money! It said that the product arrived and that i personally recieved! That never happened! So beware do not shop on wish!

Date of experience: January 17, 2017
Canada
1 review
2 helpful votes
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Don't bother
January 17, 2017

Ordered items in November, January still not received. For a little effort, got my money spent fully refunded.

Date of experience: January 16, 2017
California
2 reviews
2 helpful votes
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I suspected this would be a "too good to be true" operation.

Still, the allure of decent dirt cheap goods had me curious enough to give it a try. I ordered a $10 item and a month and a half later still haven't received it.
The date keeps getting pushed out by a week and the last action on the "tracking" was over a month ago.

Oh well, I pretty much knew it going in, but figured I'd give it a shot.

I'll stick with paying a few extra bucks and get shipping within the US from now on.

Wish flat sucks.

Date of experience: January 16, 2017
Illinois
1 review
5 helpful votes
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I just ordered a $5 item from Wish, so I wont get burned too badly. I ordered before I read many of these reviews, now I am concerned about super late delivery and more than that... they now have one of my credit card #'s. Are they related to the "Geek" site... maybe the same darn co, too. I saw several of you spent hundreds... zoowie!... at least I would never do that without reading reviews FIRST before ordering. The quality of, any of these items sucks too from what I read. Many of the Chinese people are trained like N Koreans to hate Americans since birth, oh sure they will take our $$$ then they dont care. I am 99% sure I will NOT ORDER from them again even though I just placed this only $5 order yesterday. I am doing a test run on them to see what service and quality I will get. I am not hopeful now after reading your reviews. I am again though concerned about my credit card info they now have.

Date of experience: January 16, 2017
Canada
2 reviews
4 helpful votes
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Ordered over a month and nothing. My friend ordered the same thing and nothing. It all comes from China. Don't waste your money trying to get a deal support your own country.
Update after 3 months the item finally came. It was a Christmas gift and it is now the end of Feb. Would never order again.

Date of experience: January 16, 2017
Canada
2 reviews
3 helpful votes
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Confused
January 16, 2017

I ordered 28 items. Starting in November. I only recieved 3 things so far. Spent alot of m8ney. What"s going on? Stuff i ordered last i am gettung. Stuff i ordered along time ago. I never got

Date of experience: January 16, 2017
New Mexico
1 review
1 helpful vote
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Took 3 weeks to receive & was a cheap knockoff, won't ever buy from this site again. Buyer beware...!...

Date of experience: January 16, 2017
Canada
2 reviews
1 helpful vote
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One star is generous!
January 16, 2017

Ordered 6 things on 3 different orders.! St 2 "sweaters" arrived... total crap... cheap sweatshirt like material.
Others 4 things have never arrived after 6 weeks!
They gave me a full refund on everything but do not waste your time or money.
Get what you pay for and I knew this crap was too good to be true!

Date of experience: January 16, 2017
Canada
1 review
1 helpful vote
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Scam
January 16, 2017

Ordered 6 items. None of which have arrived. It's been nearly 3 months. No tracking. Automated response from customer support.
Don't waste your time.

Date of experience: January 16, 2017
North Carolina
1 review
1 helpful vote
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Lousy
January 16, 2017

Can this company be any crappier? I've been attempting to either get my order reshipped or issue me a full refund. Neither has been done. Its been since November.

Date of experience: January 16, 2017
Tennessee
1 review
3 helpful votes
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I will never order anything from pop up site's on my phone such as wish. I do want my refund I had no problem placing my order but I am having a hard time getting into on my order

Date of experience: January 16, 2017
Canada
1 review
2 helpful votes
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Where's my order(s)?
January 16, 2017

I have cancelled two orders now, I have one refund so far. I ordered an item on Nov 16, it didn't hit THEIR (Asia somewhere) airport until Nov 28. In January, I requested a refund on one item, waited on the others, but have finally requested an refund. I can order items from ebay (sometimes for the same or less, with zero shipping cost and get it in two to three weeks). I can be patient, but this goes beyond ridiculous.

Date of experience: January 15, 2017
GB
1 review
3 helpful votes
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Damn annoying
January 15, 2017

I bought about 11 stuff btw dec-jan and I haven't received any one of it... these is $#*!ing annoying... its taking forever to get delivered

Date of experience: January 15, 2017