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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Texas
1 review
2 helpful votes
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The prepaid Visa card only had 3 dollars on it left and I used 1 to buy a necklace but the other 2 dollars disappeared wtf

Date of experience: February 6, 2017
California
2 reviews
5 helpful votes
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Too bad I had to post on sitejabber in order to receive a refund! If they would have been reasonable from the beginning, this would never have happened.

*Language redacted by admin

Date of experience: February 6, 2017
Kansas
1 review
2 helpful votes
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Bought several things all broke or didn't work at all total ripoff nothing is what is advertised plus if you buy multiple items all at the same time they charge individual shipping when all 5 things would have fit easily in one envelope... sucks stay clear

*Language redacted by admin

Date of experience: February 6, 2017
Texas
1 review
7 helpful votes
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WISH.COM CHARGED MY DEBIT CARD OVER $227! I CAN'T GET ANYONE ON THE PHONE, ONLY EMAIL. BEWARE! DON'T EVERY GIVE THEM YOUR CREDIT INFORMATION!

Date of experience: February 6, 2017
New York
1 review
6 helpful votes
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Bad for business
February 6, 2017

I will never order nothing from them again. I had ordered a wig two weeks ago and haven't received anything yet. I got the email with the tracking number and confirmation number but still I haven't received my product. This is so not good

Date of experience: February 6, 2017
Poland
1 review
8 helpful votes
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This company is a fraud fishing creditcard card numbers - they let you make few purchases and when packages wont appear or apper empty or containing broken/used/conterfeit items they block your account so that you could not mąkę any complain. They wont give you refund, just send you automatic answer that your account is blocked and you should send them the photo of your card to unblock your account. But even od you would - they wouldnt unblock it.

Date of experience: February 6, 2017
Missouri
1 review
8 helpful votes
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Wish I hadn't
February 6, 2017

The clothing item had a huge flaw in the front, and was sized XL and fit like an XS.
Never again for me!

Date of experience: February 5, 2017
Illinois
1 review
6 helpful votes
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I ordered the ipocket I saw advertised on Facebook, spent 58.00 on December 11. I got the confirmation email and a tracking number at that time. I have never heard anything else from them. When I track it, I get a confusing answer involving arrival to china? I finally sent them an email a couple of days ago and got a confirmation they received my correspondence and they are "looking into it" and nothing since then. Here we go again. I would totally say I have been scammed if it weren't for some reviews saying others do EVENTUALLY get what they ordered. HMMMM... it's no way to run a business.

Date of experience: February 5, 2017
Massachusetts
1 review
3 helpful votes
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I would have to say ive recvd 2 sets of lights for my truck they are exactly i mean EXACTLY THE SAME LIGHTS THAT COST 300.00 AND I PAID LESSS THAN A HUNDRED

Date of experience: February 5, 2017
Ohio
1 review
3 helpful votes
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Buy beware
February 5, 2017

We ordered several things that never showed up no refund no answers. Scam scam scam they have no contact info and if anything does show up it's a joke I ordered a top that did actually come in it was pretty much make paper

Date of experience: February 4, 2017
Canada
1 review
4 helpful votes
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Dont waste your money
February 5, 2017

I had ordered dozens of items with Wish and some items came quickly and were 100% great quality. You must be aware not all sellers on wish are equal and no matter how much you study reviews and photos and seller ratings as I did you will still end up disappointed. I have 14 items that never came and wish said i was refunded which i have to check my card to see if it was really refunded. They claim the items will still come even after refund. I have yet to see anything come in. Whats going on Wish?

Date of experience: February 4, 2017
Canada
1 review
3 helpful votes
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Never comes
February 3, 2017

Bought some stuff on like Dec 1 and said would be here on DEC 26 then said it would be late for 5 days and just got it around Jan 20
I would not buy from this site unless your ready to

Date of experience: February 3, 2017
South Carolina
1 review
1 helpful vote
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Good so far
February 4, 2017

I ordered three things on 1/16/17. It says they should be here around 2/16/17. Today I got one of my ideas and I am watching to see where my ideas are. I bought two necklaces and a face mask.

Date of experience: February 3, 2017
Wisconsin
1 review
4 helpful votes
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Stupid
February 3, 2017

Its very stupid they say u get the first thing free and when you order something it never shows up its very stupid

Date of experience: February 3, 2017
Australia
1 review
10 helpful votes
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I ordered 2 ipockets for Christmas and they never arrived. After sending multiple emails and getting a load of bull$#*! back from them a couple of times, still no products. Wherever you are or whatever they are selling, never never buy anything from this sham of a company. They are shoddy crooks. I'm disgusted.

Date of experience: February 2, 2017
Canada
1 review
3 helpful votes
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Well where to begin with Wish? I have ordered 7 things total from Wish only two of which actually showed up before the guaranteed delivery date. Out of the two things that did show up both were way smaller then I thought they would be. I am a 3XL shirt size in Canada. To be on the safe side I ordered a 5XL and it was way to small. They even threw a 5XL sticker over top of a 2 XL sticker on the Tag lol. The other item I ordered was a set of 5 canvas prints that were way smaller then they looked on the photo. They were however the stated size I ordered. I just assumed they would be bigger then they actually were. The price of Wish is great and as far as quality goes it is what it is. You get what you pay for at least if it shows up you do anyway. As far as the other items I have ordered none of them have arrived yet. 2 of the items are well past a month late and another 3 are at this point a week late. The tracking numbers say the items arrived in Canada and to expect deliver in 14 to 19 days but that was a month ago and still they have not arrived. And tracking does not continue after the airplane touched down it seems. What I did like from Wish was the immediate refund I got for items that did not arrive by the delivery date. They put the money back on my card by the next day everytime. The problem is I want the stuff I ordered and was expecting. I have a baby due in a week, where the hell am I going to find a $10 dollar diaper bag now?

Date of experience: February 2, 2017
Canada
1 review
2 helpful votes
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F***ing stupid.
February 2, 2017

These people are a sham. I ordered 2 necklaces for Christmas and they never showed up, then I ordered another pair of leggings. "One size fits all" they said. Yeah ok maybe if one size meant something between twigs and chicken wing. Then finally I ordered a matress topper and I sent them a photo of the item I recieved they wanted another photo as proof before they gave me a refund. I had to make a claim with PayPal. Such a bull$#*! app. I order online a lot and rarely have a problem - whether it be Ebay or Amazon or some other online shopping shop but this Wish app is a joke. Nothing but problems. All around issues. Never using it again. They try to suck you in with their cheap, rock bottom prices.

Date of experience: February 1, 2017
Canada
1 review
0 helpful votes
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They never deliver.
February 2, 2017

I've been waiting for my item for 3 months. I don't think they mean serious business. Don't let them make you another victim of this scam called Wish.com.

Date of experience: February 1, 2017
Colorado
1 review
1 helpful vote
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Thieves
February 2, 2017

My shipping date was changed twice and I still never got what I ordered. Today I was notified by my PayPal account I got a partial refund of $3.00 but my purchase cost was $13.60. Friggin jerks!

Date of experience: February 1, 2017
Wisconsin
1 review
1 helpful vote
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I order something from wish and never got it the say they can only refund my money the same way I payed. So they will not give me money back

Date of experience: February 1, 2017