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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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They have really cute stuff but takes forever to get it and sizes are very hard to know what you need. I do not think i will ever stop shopping there though.
Avoid shoping when you live in London. I was waiting a couple of weeks, finally I got fed up and when I asked for refund they rejected me by saying that I claim refund too late. Finally I started official claim with paypal and only because of this I received back my money.
I have been waiting almost 2 months and my packages still haven't arrived! This is rediculous! I have constantly contacted customer support but nothing has happened since. No updates. They keep asking me if it's arrived and I said no but there has still been no progress!
I'm pissed. This company is a waist of my time. I ordered something in the BEGINNING of January, and it's almost April and still nothing. Frauds are all they are. No one should buy from this website.
I am completely appalled. I have ordered 6 things from wish all in the middle January. NONE of them arrived. Only thing I received was their gift for ordering. One thing I will say they are very quick to refund so clearly they do it alot but that still doesn't give me the items I was excited about. I'll never use this crap company again
In Oct 2016, I ordered a product. The money was deducted from my account and I've yet to receive my order. I've emailed numerous times and received a response stating my account would be credited. Never happened. This company is a scam-yes, just downright thieves. I had a very, very poor customer experience, and if I knew where to go, I would pursue legal action. Its wrong to steal from people.
Orders take way too long to arrive. Some products are fake. They keep your credit card number and put thru small transactions until the card is maxed out. I'm not impressed at all with WISH No stars from me
Ordered a few things awile back still havnt received what I ordered an they won't do a refund do I sue I think so wish.com is a joke the are messing with the wrone person TNT comes in small packages
Ordered several items, two expected yesterday, one today. Imagine my surprise () when, at 6pm last eve, the delivery date was changed from the 20th to the 27th. After a full day wait. Sooooo, moving on... with skepticism, I waited for my delivery they had as today. Well don't ya know it, no item, and at 5pm (like 2 hrs ago!) the delivery date was changed to the 28th! Like they didn't know they wouldn't be gracing my front deck with said coveted package today well before today ended! An
Irresponsible, inept, second rate, inefficient AliExpress knock off. If u can't even get delivery right, I'd be scared to see the stuff they sell!.
I have 5 tops different sizes from a medium to xxl and none of them fit think they only make one size that's small wot a waste of money don't buy anything from them unless you are a size 8 or 10 they are not UK sizes
Don't use wish.com! This site is a scam. They are selling counterfeit Pokémon cards. Broke my son's heart.
My mum ordered off this site over a month ago, some circulation stockings, delivery was originally 4th march, they came today on the 20th. Best thing was she didnt get anything like what she ordered, asked for stockings and got given thongs instead! She said she wouldnt mind but they werent even her size!
Once I downloaded the app I received SO many spam emails! They obviously share your email with other sites! Plus the items I ordered took forever to get here. It's cheesy crap from China. If you want cheap crap go ahead! Personally, I would not recommend this website to my worst enemy. Stay away for sure! Still waiting for the outdoor mat that says "$#*! Off". Lol! Well said. Right!
Hello to all, I know that wish is a horrible site, but if you're patient, I have the solution. First of all anything you buy from this site is most likely going to arrive late or maybe never. So this is what I did. When you order, you must ABSOLUTELY use paypal because that way you have protection. Wish has a policy that if the item does not arrive by the promised day, they will refund you and you can legitimately keep the item. The trick is to make a screen shot of the due date because they will change the date to a later date on the due date. So 1 day after the due date, you send them an email telling them that you want a refund because the item is late and you also mention that you do not accept that they changed the delivery date and you send them the screen shot. They will refund you and if they don't, just do a dispute with paypal and you will get your money back. So if you're not in a hurry, you can do free shopping because wish is screwing themselves over by not respecting their own promised delivery date. So I keep shopping at wish and I keep getting free items and all of this is perfectly legal because I abide by their own policy and paypal will protect you since wish has a legal obligation to follow their own policy. So enjoy your free shopping.
I ordered more that 20 items since January. All the delievery dates have passed and so far only 3 orders have come. At this point im not even expecting the others to come anymore. This will be my first and last time ordering from that website.
While I don't buy clothes you have to realize you get what you pay for. If you are only willing to spend $1 on something do you really think its going to be top notch? Not likely. But for the simple things I need this is a good resource. As long as you don't try to order it for last minute needs. I've seen other reviews about not getting their refund. You can only get a refund AFTER the delivery deadline arrives otherwise they have to assume that it is still on its way. In fact after the deadline arrives they send you a message asking if you want a refund. Its up to you if you want it or not. I have done this on a couple of occasions and was refunded immediately. Not a scam, you just have to have patience for delivery. All in all for the nail items I have purchased they have been great.
Very irresponsible company they play with the costumers. Very ship but it doesn't work that was my first and last time I Bay from them
I have been with Wish for a few years... I always get my item earlier than estimated. Most recently a sleep mask due 3/30 came 3/13
I would never order clothes, shoes or most of the electronics they offer. Always check reviews thoroughly. If I pay $1 for something and it's quality isn't 100% I just charge it to the game. I spend more on candy so meh *shrugs*
I read the reviews and wondered why my experience has been good for the past 10 months while others are so upset. I never buy clothes or more expensive items so that may be the difference. Shipping takes a very, very long time (4 to 7 weeks) but after my first two times I realized this and never buy if I need it right away. My daughter collects Harry Potter and the little trinkets are really a nice quality. Change purses, wallets, key chains, and necklaces have always been nice as well. The jewelry is comparable to costume jewelry at a Sears or Kohls. Only one item out of many (at least 25+) was not to my liking, it was a band with a little flower for your hair but for $1 I wasn't upset. Other than that I have been happy. I always use PayPal and do not store my credit card but I do that with most sites.
My account is totally lost and my funds left my account i'm pissed. THIS IS A SCAM I promise never again this site is full of crap where the heck is my money
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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