WishReviews 8,278

I love shopping on wish... Wonderful customer service... I always buy and I have never had problems with them...

You cannot trust this company and the things that come are different from the pictures when you first order. The first time I had a problem with Wish it was a "leather jacket." Obviously I wasn't expecting real leather for the price, but what came looked kind of like a shiny trash bag which is nothing like what the pictures on the website looked like. They refunded me for this, but then when a ordered a Phone charger with USB cable it arrived with no cable and for an outlet in a different country. They said that their website clearly tells you to select a certain size to get the right product, but I never saw this anywhere. They say the will refund me if I pay to ship the item back to China. I had a similar problem with another charger where I tried to go back and select the right "size" to get the product advertises and they said not to worry, just send the item back to China and I can have a refund. I cannot even imagine how much money I would have to spend to send items from the US to China. You cannot trust this company.

I have ordered quite a few things from wish period I have never had a problem. Every item I have ordered with the exception of two things were received. When I went on the site and inform them that I did not receive the items buy money was immediately refunded. The delivery time usually takes a few weeks as indicated before I purchase. I am completely satisfied with wish as it has allow me to purchase things that would have cost quite a bit more when I did price comparisons. Have not had one problem yet.

I just wanted to tell everyone who might be interested in purchasing anything from the website "Wish", who also provides an app if you want to download it to your phone or computer.
When you get on the site, and look at the deals, you can't help but be amazed at the prices. They are amazing good. However, here was my experience when I dealt with them. I also spoke with a friend, who I unfortunately turned on to the site... they had same problem's... now I feel like an idiot for recommending them.
1) Of the 9 items I ordered, and gift I was promised for my first purchase, I received only 2 items. Of those 2, only 1 came on time. The rest... well who knows.

2) It was eventually explained that the items I ordered don't come from them directly, rather they come from whomever manufactures the item.

3) Purchase orders must be paid for in advance. Approximately 4 months after, I still haven't all my refunds.

4) There is NO WAY WHATSOEVER to speak with an employee to straighten problems out. Only via message board. They are exceedingly polite and endlessly promise to rectify problems, however when I attempted to request help with detailed explanation's of the issue, thir response is to repeat my complaint back to me, and to offer no solution except to assure me that "HERE AT WISH, WE HAVE YOUR BACK" followed by a request for me to be patient and a refund if the item hasn't arrived by the new date...
THAT IS EXCEPT FOR THE PRESENT THEY OFFERED ME FOR FREE... I HAD TO PAY FOR DELIVERY... When I complained I hadn't received the gift. WHAMBAM. They said they were refunding me the delivery fee.
In other words, they backed out of the free gift.

So I don't recommend dealing with them... they will try to hold on to or perhaps keep your money.
I was left with the WISH that I never dealt with them!

I have ordered 3 shirts or tops. First one was a xxxxxl since I wear a size 20 and reviews said it runs small. It may actually be a medium. Someone who wears a large can not fit it. The next one fit better but was not the 3x k ordered. Today I got what looked like a long sweater. I ordered again in a xxxxl. Got it and it is paper thin and not pretty. They sent it in a small and I do not know how to return this stuff. So I say do not order.

I ordered several items in October 2016 for Christmas! The remaining items finally arrived January 26,2017! Two of them were damaged! I sent my first email to Wish on February 1 to say I couldn't upload pictures and was there any other way? I tried to call them - no customer service! Long story short, nearly 15-20 emails later and two months - they now tell me that I'm outside of their 30 day return policy! Can you believe it - they have been giving me the run around for 60 days and then they tell me they can't reimburse me! Most of my return emails were to repeat something that I'd already told them in the original email! Only idiots need apply for a job - because common sense is not something you need apparently! I will NEVER buy from them again and will let anyone I know considering buying from them what cheap products and horrible customer service they have!

I order a month ago they cxl my order saying that they never got the payment but in my statement showing they took the money after the day I order when i email the statement showing they took the money out the next day they said they would refund me after 14 days its been a month I never see a refund in my account every time I email them they ignore me so I reported to the FCC all the reviews I see I'm not the only one you guys call FCC federal Consumers complain that way they shot this scum company like Wish

This site is awful. Ordered 3 separate things. 1 st was a hat stitched so poorly that my 7 year old could have done a better job. 2. Never arrived but at least I got a message asking if I wanted a refund or keep waiting for it to show up. Luckily I picked the refund. 3rd same story as 2nd but I picked that I was willing to wait. When I inquired 2 weeks later I was told that they did not know where it was and that I was not eligible for a refund because it was 30 days past when it was supposed to arrive. In other words no product, no refund on price or shipping. Never again.

I ordered 10 things back in December and out of the 10 only received 3. I contacted wish and they have refused to give me a refund on a couple things as they say they give a month to get here and after that i need to contact support. I didn't because with the reviews it says use wish if you don't mind waiting I wasn't worried as my friend is expecting and I ordered these things when she first found out she was having a girl. So being a good customer and patiently waiting it out, then not get a refund because they lost it in transit...

DONT ORDER FROM WISH! I live in Canada I'm not sure if that is the issue due to things arriving from across the country but this is poor poor customer service and I am NOT HAPPY at all

I have ordered several items, knowing the product would ship from China, I expected delays... Here's the rub. One item was shipped to a different address and I tracked it to the destination (not my house). When I notified Wish, they shut down my access to customer service and now I have not received any items but they sure took all my money. When I email customer service, I get a reply that they will forward to the proper people. Don't know who those losers are but nothing has happened after 20 emails and almost a hundred dollars lost. Please go to the dollar store for your stuff or Amazon where customers are taken care of.