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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Texas
1 review
2 helpful votes
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I received an order from wish. In my order was a clipping from the Catholic Messenger 1948 about my deceased mother and my Aunt. I cannot get a hold of anyone to get answers. This is so strange.

Date of experience: June 20, 2017
Poland
3 reviews
5 helpful votes
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Super cheap stuff!
June 20, 2017

Cheap stuff shipped directly from China. I buy things there regularly. The shipping is sometimes painful, but at least free (to Australia)^^

Date of experience: June 20, 2017
Tennessee
22 reviews
24 helpful votes
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Wish Guarantee "We have your back! You never have to worry when you shop on Wish." Total BS. Ordered a wifi Endoscope and received a non wifi Endoscope. In the description and the pictured it all showed a wifi box and gave all the specs but because on the bottom it said package contents and did not list a wifi box, wish said what I received was correct. Now if you do get a return what happens is you have to pay to ship the item to wish and then you get your money back but you still lose the shipping. So what it sounds like to me is at this point wish can not pay the seller and keep the product. Sell it on there other site and make bank. I am not saying that is what they are doing but everything I have ordered comes from china and looking at the cost to return something oversees is expensive. So you do the math. If you try to call the phone number listed on the site it is a recording. Nothing more. Not happy at all with wish and I will not be ordering anything else from them. To be honest I am getting tired of all these rip off sites. Geek mama cute home all btw are wish.

Date of experience: June 19, 2017
Pennsylvania
2 reviews
6 helpful votes
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I assumed the sizes would run small but not to the extent of what they truly are. I bought 2 sizes up XL. This top won't fit my granddaughter. Also looked completely different than picture. DONT WASTEYOUR TIME OR MONEY.

Date of experience: June 19, 2017
Pennsylvania
1 review
4 helpful votes
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Flowers
June 20, 2017

Very disappointed with the quality of the flowers I ordered for on the wreaths I'm making. I could never use them for gifts. Makes me not want to order from you again!

Date of experience: June 19, 2017
Canada
3 reviews
2 helpful votes
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Haha. I ordered one of those "salad makers". It's a white dome shaped plastic container with slits in the top, & you put in all your veggies & lettuce, tip it over & cut up your salad through the slits... It's a joke. DON'T GET IT. IT'S TOTALLY WORTHLESS.

Date of experience: June 19, 2017
Germany
1 review
4 helpful votes
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I bought some Items and received 1 item from them without any invoice.
How can I transfer my payment without invoice and Banking details?

Date of experience: June 19, 2017
Arizona
3 reviews
35 helpful votes
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I bought some items from "wish.com" clothes and other assorted items. When I Finally did get my items. Everything was way to small. The sizing scale has to be way different then in the US. Also I was promised a free gift so I picked an item from a list of things they had. I picked a silver bracelet they described as 925 real silver. Well I finely received the bracelet. As I was looking at it, to my surprise it stuck to a magnet. And the bracelet has a little tab hanging off of it with"925" on it. So I was lied to an being scammed. Big surprise! If I were you I would not waste my money there.

Date of experience: June 19, 2017
Malaysia
3 reviews
5 helpful votes
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Purchase an item from them months ago and it took more than 2 months to get delivered to me. Not recommended to buy from here.

Date of experience: June 18, 2017
Canada
2 reviews
5 helpful votes
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$#*!ing SCAM!
June 18, 2017

Nothing ever gets delivered, $#*!ing bull$#*! scam artists! Everytime a delivery date is set, it gets put back a week at a time! $#*! you.

Date of experience: June 18, 2017
Florida
1 review
6 helpful votes
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Okay so people don't realize that everything on wish still being more expensive than for example, amazon. First they say that "oh this jacket cost $300 before and now is only $30. Like... Obviously is stupid and they do it on purpose so you buy it. Second, the jacket may be $30 and in Amazon $35 but in wish they play with prices so if the product is cheap, they charge another 8 or 5 $$$$ for the shipping so either will cost you the same price (with luck) or a lot expensive. People wake up. They are robbing you. Is not that they are cheap. They just get all the offers around internet and put it in a platform where you log in and "wow look at all this cheap stuff" but still expensive than all other online shopping. I just use wish to copy and paste the name of the product and just go ahead and buy it in another online shop and I'll be cheaper.

Date of experience: June 18, 2017
Oregon
1 review
5 helpful votes
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I ordered 3 dresses that looked super cute on the site. All were pretty much transparent, all were mediums but one was tiny, one kind of medium, and one was huge. All really cheap fabric. And to return it you have to pay shipping and it was more expensive than the dress itself to return so now I'm stuck with 3 ugly, cheap, crappy dresses I wasted my money on. I deleted the app and am trying to spread the word... you get what you pay for from the wish app. Cheap clothes = cheap quality. Total crap!

Date of experience: June 17, 2017
Colorado
1 review
7 helpful votes
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Ordered a pair of sandals: 1. Didn't know was coming from China, 2. Quality is super cheap 3. Tried to contact the company, no luck. Total ripoff! Ads look good but don't be taken in.

Date of experience: June 16, 2017
Nevada
1 review
6 helpful votes
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Worse company ever!
June 17, 2017

Avoid ordering from these people at all cost. Every negative review you read is true. Every positive review was a fake one posted by the company. They print all of the sizes in centimeters knowing that in America sizes are actually done in inches so if you order a triple X and you're really getting possibly a medium. If you ever get it is the other question. It will take you for ever and circus hoops to jump through to try to get a replacement or return. They will also have your credit card information so check your statement for several months after the order to make sure because suddenly you'll have boogus charges. Don't believe them! Don't do iorder! Steer clear of wish.com they also operate under a Nother name Lily's deals

Date of experience: June 16, 2017
Maine
1 review
2 helpful votes
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Este site e um esquema como muitos. Comprei tive um pouco do dinheiro de volta... mas nunca tive um produto... e quase tudo ou tudo que comprei nao tinha... posso estar errada... mas nao tive boa experiencia nao.

Date of experience: June 16, 2017
California
2 reviews
1 helpful vote
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I have several orders I did not receive and their web site when you click on where is my stuff it comes back with "we are working on it' "Be patient we have your back. Place an order in Jan and they strung me along til the stiff 30 day expiration date and then says TOO late! 30 days past and won't give a refund. SO you get charged for items you never received. Oh when I first signed up all my items came and then everything stopped. So then they try to say it is my address fault. Also on their web site it give a phone # to contact them and they have a recording that says get ahold of them on line. You can never speak to a representative!

Date of experience: June 15, 2017
Pennsylvania
3 reviews
4 helpful votes
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Shipping does take a while sometimes, and sometimes it is very quick. I don't really buy the clothing, but everything else I have gotten was good quality and much less expensive than other places, even with shipping! If I ever have an issue, customer service replies quickly and always helps. Have recommended this site to lots of friends.

Date of experience: June 15, 2017
Australia
1 review
1 helpful vote
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Wish is $#*!
June 15, 2017

Was terrible products such a rip off! Straight to the bin, they copy upmarket clothing sites and try to copy, the clothes never for the material is a joke totally see through and thread bare don't waste your money or time

Date of experience: June 15, 2017
California
20 reviews
53 helpful votes
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I used to be a power shopper at Wish and bought many items from many different sellers. At first I was a fan of the novelty. Then I bought a hair dryer that exploded. I'm lucky the explosion wasn't worse than it was. Wish is an extremely unregulated and dangerous market place. Be careful.

Date of experience: June 15, 2017
Canada
3 reviews
7 helpful votes
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Would never ever use another Chinese app again and that is just what this is. Send wrong size gave me refund back again but stuff is very poor grade!

Date of experience: June 14, 2017