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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I bought coloured pencils for £7 and the shipping i forgot the price and i never received it. I had to got to the post office and they said they have sent it now i am trying to track but there is not use!
Never received item I paid for. Wish blames delivery service. Bottom line... just threw money out the window. Never received, never will.
This outfit is a scam! They sent me the wrong item and after investing too much time in trying to get a refund, I've given up. I've been had!
Yes they sell cheap stuff. Yes most of it is crap. Yes it takes forever to get it. That being said, my free ring is very cute, everything i have received worked and the Broncos key chain I got for my hubby got here quick (shipped from within the US) and was a reasonable price.
Think dollar tree quality for most items. The majority of the items ship from China. I find it to be a Chinese ebayish type system as there are many different sellers.
I like it and will probably order more -- watch the shipping costs - like I said the same item will often be on there multiple times with different sale prices and different shipping prices so find your best deal. Don't order anything that you need in a hurry and expect to wait at least a month for the item to arrive. It's kinda like Christmas because you forgot you ordered it and then it shows up in the mail :)
I was very optimistic about WISH. The products. The prises. But then I went to place an order. The shipping cost was almost the same as the cost for the products. The products were small items. Rings, necklace, all small items. The total cost of my order was $50.50, the shipping was $ 49.00. Gouging on the shipping for a low price is no savings. I won't be place in any orders with WISH anytime soon unless they get the shipping lined out.
I have ordered a bunch of stuffs worth 409.01$ In total
Out of them, I've received items for total amounts of 150$ (which I've received past the estimated time) and the rest $178 worth items, never came none of them, its been 6 months since and no sign of receiving but what's good is that they refunded the exact amount of money for which I've lost without arguing or hesitate and I'm still ordering from them. I kinda love all the items I've got so far
Am glad I didn't give my credit card number.( I used PayPal).
Look like a bunch of crooks working together.
They pretend their stuff expensive.
For example; worth 400$ at 30$.
When I received the many things I ordered; the size or the quantity are wrong.
The lowest quality ever seen on market.
Shoes don't last a week.
Fishing equipment; a joke.
Should be banned of web.
A big bull$#*!.
They never sent us a confirmation number and I've sent over a dozen emails and no answer. Two different representatives answered my emails and repeatedly asked for information I had already provided and since then i have not heard back. I have to out a stop on my credit card.
I ordered my son a shirt from wish the store says it's hanzhou wenlai co., ltd. anyways i ordered it the 8th of July it took over a month to get it it said it was leaving China for about a week then from the 16th til the 9th of august today the day I got it it does not tell me any tracking info. And the shirt is was to big and looks like a girls shirt I'm very unhappy. I ordered it for our family trip and didn't even get it and even if I would have it's to big and is girly. Very unhappy will not order from wish again.
Have very affordable items but most of them ship from china and get to my location in like 3 weeks. I ordered a necklace for my sisters and i. It was poor quality because my neck turned green because of the fake gold.
This business sucks. I tell you how long does it take to ship something i mean seriously? I had got my Prom stuff from Wish and I did not get it in time. I had gotten a tiara and a liner. They did not come in until a month later and I was not happy.
Not only did I chase my product up to be told it will be late, to then having to chase it up again & still not being provided tracking details, I get told 'sorry out of 30 days of their obligations to honour a refund'. Are they joking? Who TF tells people to wait it will be late then no responsibility or care. Second rate service for second rate cheap products. You get what you pay for... oh no wait... they'll actually just keep your money! Disgusting!
They literally used or sold my card to buy things on Playstation and Xbox. Because of them I had to get a new card.
I ordered 21 items and took hours looking over their site and a week later I got 21 emails saying the items I ordered are not available. Complete waste of time. Dodgy!
I bought thing over a year and a half ago. One year ago they sent me a letter threatening to put me in debt for a 50 pound bill. So I paid it and never ever used the thing again. A year and a half later I've been sent an email saying I owe 20 odd? From what? I haven't used it and don't intent to ever again
The distribution channels of this online site are pathetic. You can wait for more than 2 months to receive a simple item, if you receive it at all. They immediately take your money and provide you with a sophisticated tracking tool to track your purchase but you will be very lucky to receive it. I can't even comment on the quality of the goods because I did not receive them but based on other reviews, it is clear that you get what you pay for. You always pay less for rubbish.
No complaints about using the site. It's just all total garbage from China and other third world countries. The stuff is cheap, so remember you get what you pay for. I was very surprised to see some pricier items like furniture on there. It's a huge junk store.
Don't believe anything, I not ture they will send your free gift they charge shipping Wich is fine, but i wait almost three month and back and front email.
Say we are working on it but is just auto message board one is review it. And is scam.
And u $#*! who ever make this scam website.
Stop selling $#*!e and not $#*!ING scam ppl.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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