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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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This site is a scam, advsies 1-2 day delivery and ive been wiating two weeks, cant call them cant even contact them. STAY AWAY
Although we love the stuff we have ordered (always always size up a lot! The worst part is shipping is outrageous adds up quickly. Will look for something cheaper as it can be just as expensive as the product or more
Read the comments on the Product Rating section before you buy anything.
Use: jdtmfft
For a %50 off your first order.
Too much bait & switch.
I wear 5 X & item I received not even a large. The material it is made of is too flimsy to even withstand a hand washing. The matching pantie looked like 2 colored pieces of elastic sewn to a miniscule Triangle... I had to slide the elastic around to figure out what it was.
How can u send samples when u show a bottle of product.
Sites and/or Apps such as Wish and the app Geek which are affiliates are a gamble to say the very least. Before I even decided to order from Wish I did my research. Most of the items come from China and therein lies the problem(Well one of them anyway). If the item(s) you order do not have a faster shipping option available then you have to play hurry up and wait. The item(s) must get to the airport they use in China and in my case make it's way to the U.S. Once said item(s) arrive it has to clear Customs. This is true no matter where in the world you order from. When tracking an item that has shipped and it has made it to in my case the U.S. tracking it becomes problematic. I have recently sent a question to Wish regarding an order I placed because since it has arrived stateside it shows that it was turned over to FedEx smart post but it is still being tracked by Yun Express. I will update if I get a response from Wish and when I finally get the package.
I bought hemp in June and I have not receive it can I please have my money back the tracking number you gave me it's error everytime I trace. Thank you
I bought 3 items. One a dress and knowing it was out of china I ordered a womans XL, the dress wouldn't fit a size ten. Two cute shorts sets for my twin grandsons also ordered XL and got two size small. The tops had big eyes on the front which were not anchored in any way, glued or sewn, a couple stitches in the center was all that held them on. I went to the website to the customer service first then tried refund/exchange. Both referred me to an (800) phone number, when I called it referred me to the web site. There is an option to check the status of your order and when I put in the information it came back with "no order to that name/address was found". There was a California address on one of the packages and I decided to write them a letter expressing my dissatisfaction and that I did not expect them to do anything about the problems I just wanted the items gone. They can keep the items and the money, I want nothing more to do with them. If I could give less than one star I would. I would rather pay more for the items than go through the hassle and expense of trying to get a return or refund authorization.
Place an order on the 2017/06/28 it's pass a month, haven't received it yet I ask for a refund and was told I cannot get a refund because it's pass 30 days who's fault it is? When the tracking info shows the item wasn't delivered, that's a rip off and i would really like to have my money back.
All of their hair stuff is really cute and high-quality. I ordered an item that I could not figure out because the instructions were not included and wish.com refunded me my money instantly as well as letting me keep the item.
I'm from india... in my country already people scared by China products but I saw this website... i placed my order 3 weeks ago. I didn't received yet.
It's disgusting.
I thought this is a very good website.
I ordered 1 baseball jacket... and 1 dragon ball cap
What the hell is going on
Many funny articles but not chipper than other Chinese shops. Careful, shipping is VERY expensive sometimes.
Very poorly made goods mostly knock offs. Was warned about this app but was lured by the cheap prices. Be careful totally not worth it.
Do not use this website. We received unsafe electrical goods which were not fit for purpose or as described. They refused a refund or to resolve the issue.
I placed an order for several pieces of sterling silver and other items that supposedly
Were topaz. All were counterfeit. I submitted claim for what I had received and I received a refund for the price of the product, but not the shipping charges which were
More than the price of the product. I was waiting for the order to be fulfilled to get a
Refund for the shipping charges. Now I find that my account has been deleted. There is a telephone number I can call, but I will not waste my time. These people are scam artists!
I have shopped on the Wish site every single week for the past year and I love it. Great price at what drew me to the site and they have almost anything I have ever gone shopping for online.
I ordered two things from that website that were absolute trash. One was the insta bra which was for $12 and when i got it the gel on it was extremely sticky and just didn't work at all. And the next thing i got was a spinning face brush for another $12 i used it with only tiny amount of face wash and water with the softest head, and before i used it on my face i tried it on my hand and it was all clear, but when i used it on my face it immediately opened up a ton of pores and my face wash got all up in them and my face hasn't stopped burning and i've tried using warm water to get it out but that doesn't work. Not to mention the shipping dates are a total lie i got my things a month later than it said
Unless you are a size o not worth the time to order. You have to wait for your order if it even arrives. If you do get your order, remember you get what you paid for.
I have ordered from wish several times and have been satisfied with all but 1 item. 1 item I never received but I was fully reimbursed for the price I paid immediately. You really need to read descriptions especially sizes of you may end up with a washcloth sized towel. I will continue to use for certain items because even after passing shipping is still less expensive than purchasing at a store
I ordered something which is no bigger than a standard letter, 6-7 week delivery time. What a joke must do better.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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