WishReviews 8,278

I ordered several items through the app and only received a few of them. The rest never arrived. They asked me at some point if I wanted to keep waiting. Since they weren't time-sensitive, I said I would wait. Five months later they are still not here. The tracking number shows that the are still in China! I asked for my money back but they said that they are sorry, since I am beyond the 30 days of shipment that they can't refund my money. I checked their refund policy and it says that the refund request must be made within 30 days of delivery. This is a very unscrupulous business, ripping people off. I disputed it with PayPal. Waiting for a resolution. I will NEVER use this app again! And the items that I did receive were such poor quality that they literally broke the first day my daughter used them.

I ordered a classic nes console with 2 controllers it was supposed to have 500 games installed. When I received my order it was just one controller. There was no console with installed games and no 2nd controller. I had asked customer service if the console played original NES games and I was assured that it would. If I misunderstood something like I wasnt ordering a console I think that was the time to tell me. I have requested a refund we will see if I get it. My advise DO NOT ORDER FROM HERE

The item say it was delivery, but I never received the item. They wouldn't give me a refund. This is what they say.

"I apologize for any inconvenience. I can imagine this must be very frustrating for you. As previously mentioned, the tracking information confirms that your item was delivered. I understand that you have already checked with your your post office and neighbors. As it is, we are unable to issue refunds on items with confirmed deliveries.

We hope this clears things up. Thank you for your understanding."

What a customer support! Welp $#*! website never gonna buy anything anymore!

Spent $18 total for a claimed 'Leather' bikers bandanna... received a halloween prop pirates hat made by 'Halloween Spirit' with tags that clearly said 100% Poly... I was spending over $100 a month in purchases yet Wish refused me a refund... Hahaha!... It makes me happy now to think that for a refusal to believe me and refund $18 they are now losing at the least... $75 to $150 each and every month! This tickles me to no end and they helped me break the buying habit as well!... Some of the merchandise like compression tees are top quality but that will always mean you'll recieve only half your order or nothing at all because the vendor sold out
On the 'brick and morter storefront end.

When i first bought from wish i got exactly what i wanted but later i started not getting anything and for refunds they don't usually pay you back in full but sometimes they do i think it's has to do with some of the stores there some stores are legit some are just horrible

Do not buy from this app it is a scam! And very very aggravating. When I put in my purchase order they took it and divided it into 17 different orders for every single item that I purchased. When I realize that the shipping address was incorrect. I sent them an email right away. Not only could they not deal with the one item but they kept telling me that it's already been shipped even though I had 17 other items that hadn't shipped yet that I wanted them to correct the address on. There's absolutely no communication with your account between different customer service reps. I couldn't get anybody live. They weren't even really reading my customer support request to them because they all just kept replying the same exact way about the one item that already shipped. Their response was for me to go into each individual item and to put in a customer support request for all 17 items. I told them that this was ridiculous and not good customer service and that they needed to change it on their end. Besides the fact I couldn't get into any shipping address area. I was completely ignored I do not think any of my stuff will ever get here in which case I will stop payment and put a fraud against the wish company. Buyer beware do not use this company it will only lead to aggravation, missing product and no communication! From some of the other reviews I'm not even sure that if my products arrive they will be of any quality anyway. I plan on reporting them.