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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Not worth the time to wait for stuff to arrive. I'd rather pay a bit more and get stuff more timely. A lot of the "deals" aren't even that great of a price.
I have purchased many items from jewelry to baby clothes, almost always the item arrives on or before due date, if product doesn't arrive on the odd occasion I have been refunded. I am not sure if the stones are real but am going to check them out. The ring designs are very unusual and beautiful as are the earrings and necklaces. Kitchen items can be a little hit and miss but more often than not have excellant uses. By the way a lot of jewelry you just pay delivery? I always use paypal.
Crazy wait times for merchandise. Cheap, cheap, cheap materials. Have waited 1 1/2 months for nail polish, really! If I could rate them 0 I would.
Dont even bother. Its a waste of time and money. Products do not work, that is when you do receive it. Cant say more than that.
I ordered 6 items, non of them were received within the required time frame. Sent emails to wish and i was refunded my money, I was happy with the customer service... I was advised to keep the items when and if received (ordered at the end of June and just rec'd all items) the quality of the items is less than what you would expect from a dollar store. I wish i would have checked reviews before making my first online shopping experience a complete disappointment!
I love gemstones so when I saw a natural rose quartz necklace for a deep discount, I bought it. When I got it, I immediately knew something was off. The color was deeper than any rose quartz I've ever seen. The market is plagued with fakes but usually they aren't so ballsy as to market them as natural. I held it under my bright kitchen light and dropped it. It's glass. Rose quartz is a stone. It doesn't shatter like glass. I bought two other things from Wish at the same time. A scarf that is absolutely not a scarf, more like a handkerchief and a watch with a leather band. The watch smells oddly of rubber. Everything came from china. Not buying online again.
My argument is about to promotion codes I sent an invite to my niece who was not a wish customer she signed up to be a new wish customer and received a promotion code got 20% off wish therefore did not and refused to send me a promotion code for my effort, tried desperately for two months to make them make it right I am done with wish and will never order from them again the stuff you buy on leashes and very cheaply made and it is crap.
Never received my item. Customer service has been "looking into" for 2 weeks.
I will never buy from them again, and I advise everyone to not buy as well!
Whatever you do make sure your bank details are deleted and not saved. I looked at a down jacket on the Wish site. Closed down my computer for an hour and then found on my email address that I had purchased a jacket. Tried several options on Wish's customer site that suggested customer contact and to cancel the order. Nothing worked. Could not do any thing that was suggested on their website. The jacket had been purchased via my saved bank details by that company. The jacket is the wrong size and wrong colour. I then deleted my bank details and unsubscribed.
Its ok but I don't feel like their stuff is any good, just cute and kind of cheap. Its really not a place I wold use very much. Very uncomfortable shoes.
Two thumbs up to Wish's customer support team! Their personnel are very accommodating and friendly. They are always available 24/7 to provide excellent assistance to all my shipping and product concerns. I appreciate all the plus one service, too! Way to go for all the extra mile, guys! Keep it up! :)
Never thought my Wish will come true! You can find products you couldn't find anywhere else. Plus, great customer service. Just one email, you'll get your response in an instant. How cool is that?!
I really loved this app! Specially the products for home decor! Good quality and they ship very fast! I received everything that i ordered before the deadline.
And it´s so easy to buy, that´s a plus!
Attaractive deals with worst quality products and defective many-a-time. The price they quote might be half of what you get normally but then when the product arrives, you regret paying even that half price for that cheap quality product which would be price of a scrap material. Never recommend this app or site to anyone. Like everyone says... Chinese items last only for a day(that too even if you are lucky enough, else it would normally be a defective one most of the time), this app proves it JUST RIGHT! Low quality Chinese items... PLEASE DON't GO BY THE PRODUCTS IMAGE, everything looks attractive there, because its all FAKE!
Great app where you can find almost everything you need in a much cheaper price... Lovin it...!
What a $#*!ing app how long time they take for shipping.no anyone waiting for shipping the parsal for 45 days. I lost my money to purchase shoe on this app.
Had a lot of fun shopping in Wish! Best prices you will find anywhere. Wish is indeed the most fun app to browse on my entire phone! Easy refunds if anything goes wrong and world class customer service.
I ordered using a 50% promo code on my first ofder but WISH put a hold on the order. They asked me to proof that I was the owner of the debit card used to place the order. They requested me to send them a screenshot of my bank statement showing the trasaction with WISH, I did proven that I was the owner. When I try to reorder, NO MORE 50% off promo code was accepted. This is a crooked hook system making people believe they are saving lots of money!
Cheap prices, but they will get you in shipping by sending things individually. They have some of EVERYTHING. I highly recommend their "stuff", stay away from anything you want to last.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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