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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I actually stand by my original review. The one thing to be careful of, is items that come in late. I realized after ordering a few items, that a lot of time had passed. On one item I questioned the delay, they asked if I wanted a refund, I said yes, Money returned. Item arrived a week later which was a month overdue. On another item I wrote customer service instead of just filling out the form and they wouldn't return a penny, saying you have to complain within 30 days of expected arrival and because I was patient, I don't get the item, have to pay s&h and for an item I didn't receive. Apparently so. Make sure if your item is late you complain quickly. On the flip side, I ordered a purse and 4 watches. Watches were late. Got my money back on all, but did receive the items eventually. The purse was nothing close to the quality I wanted so I wrote, explained, enclosed a picture, and received a full refund and was told to keep the purse. Honestly, if you keep on top of things, I guarantee that I have received every item eventually, but have PAID FOR LESS THAN 1/2 of what I received.
Stilll say it is important to stay away from high end items, clothing and electronics. Bought an iPhone charger and it wouldn't stay in.
I have bought many watches and a few pieces of jewelry, but it is crucial to always read other customer reviews. Those that have raved about the watches for example, when I have received them, have been excellent! Loved the watches that ranged between $3 and $18 and they all arrived, sometimes took a bit, and all look much more expensive. If I wrote to customer service about time delays, I received replies usually within hours, even on a Sunday and often they have returned my money, if they couldn't track it, telling me to keep it on them if they arrived. They always ended up arriving. Clothing is tiny! I wear an large, and an xxl just fit! Also fit was off a bit. Watch out for clothing and read reviews!
I recently bought a purse for $70 and I didn't start using it for about 6 weeks. Two weeks after that, so about 2 months after purchased, the zipper broke. I took a picture of the zipper stuck in the Center, and both sides open and requested a refund without returning the purse. Too expensive. Within an hour, they had credited the full amount back to my account. First time I had a return and it couldn't have been easier!
Absolutely terrible quality. This site is a real rip off. Don't chance it. First of all delivery received after two months. Ordered few long sleeve t -shirts as a trial order to see delivery and quality. Garments received were of such poor quality that some of the trims, like buttons or studs were actually out or falling out of the garments.
I had placed an order some 8 months back and I am yet to receive the item. They play on the fact as the money spent is too less the consumer might just forget or get tired after trying for 23 times. Their contact support team is useless.
PLEASE DONT BUY FROM THIS SITE. ITS A HUGE SCAM.
Ordered an item in May that was suppose to be delivered by July 9th. Item never showed up. I messaged them and believed I was receiving a refund. When I sent them another message a few weeks later because I still didn't have the item or a refund, I got a generic message back saying because I didn't request a refund 30 days after the estimated delivery date that I can't get a refund. For all I know the item was never even sent to me and they're just hoping I don't request a refund.
Stay away from this website. If you even get what you order it takes months and the quality is terrible. My sister ordered a swim suit that's totally differently sized than the chart they showed and it's see thru.
Other sites like ebay and aliexpress banggood tinydeal ect sell mostly the same item and 99% of the time they are way cheaper why bother with this site
Quality items and cheapest prices. You have to remember the sizes are very small when compared to USA sizes, A US Medium is an XL size when buying from most Wish shops. Always check the size charts. Remember to also check the cost of shipping and to expect your item. Refund policy is very good as well. Some items fail to show up, but you will get a credit.
If you are buying lower quality products you will get more quality for your price. You have to pay attention to the details and quality before you buy. I have products that are working great for the cost of the product.
Ordered items on the 3rd of August, when I track it, it says the items have been transferred to my local post office. I went to the post office several times and they cant find anything and it gets even more difficult because they can't track the items with those kind of tracking numbers
Takes an extraordinarily long time to ship and the quality is very crappy/cheap. Sizes run small and not American sizing.
Ive ordered sunglasses and jewelry from wish and have been pleased. My one complaint is that i orders a dress and it was not as pictured. However contacting customer service was easy and I got a refund. Not argument or anything.
I buy stuff from here all the time.
Sometimes the products are bad, but if it's anything wrong with the product, the help you or refund you.
Best place to save a lot of money on stuff you need. Just don't buy SD cards, the are fake most of the time
I have shopped from Wish quite a few times now and thought I've never ordered Jewlery from them, I have ordered cloths from them. Their prices you can't beat and the quality is made nicely, true to size. Material was extremely Sofe. Getting teadt to purchase an adorable pair of sneakers from them that received Grear Reviews. I'll let you know when I get them..
I ordered 10 things from this site and then started doing more research. I read that they cheat you and send you really cheap products, so I started returning my items because I had JUST ordered them and they hadn't shipped yet (said they would take a couple days to process order). Right when I started cancelling my orders, all of a sudden the refund button on the rest of my items disappeared. The only thing to do was to contact the company where there was a "request refund" button. As soon as I hit that button, my items changed to "shipped" and I could not request a refund on the items I had JUST ordered. They scam you and I would NEVER TRUST THIS SITE! Please do not buy from Wish.com!
Made 2 separate orders with 3 moths in between. Haven't received any of the items. Money taken both times, no responseI have from customer service.
Everything you need is there, it is very convenient and affordable. The shipping is too fast and the product I received is great. I will recommend this site to my friends and family. Love it!
Ordered a few items. All too small despite ordering 2 sizes up. Sweat shirt material thin and cheap. Seems to come from China which is probably reason why. I guess the saying you pay for what you get applied.
I got my order weeks earlier. I love the rings and it fits perfectly. Also, the customer service is great. I feel safe and secured shopping here. Will be a loyal customer for a long time!
I ordered an item that was "pay shipping only" and received my package with two large rocks all the way from China. Total scam!
ORDERED 2 10 INCH TABLETS CASES AND SCREEN PROTECTER THE SCREEN PROTECTER WAS BROKEN CASES $#*! AND ONE TABLET DIDNT SHOW AND THE OTHER WAS A 6INCH THAT WASNT EVEN THE ONE WE ORDERED AND OH YEA I FORGOT NOT EVEN THEMEMORY CARDS WE ORDERED (NO WAY TO CONTACT a rep... they wont reply)
I really like shopping here as they have such a wide variety of items and best deals which are easy on the budget.
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