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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I received an Email offer for a certain price in Canadian currency. I select Shop Now, the price is higher. I contacted them on more that one ocasion and they always have a different reason for the price difference, I explained to them that the CA stood for Canadian price and it should reflect the same when on the Web site, untill I make a different selection and add shipping. They will not admit that there is an issue. STAY away and avoid issues.
I think that the products are not worth the money. I would not order anything from Wish again. You can order things from other sites much easier. From now on, I'm definitely going to be sticking to buying things in real life only! The products are always either too small, have an awful odor to them, or they are made from extremely low quality materials. I wouldn't recommend Wish for anyone. It is simply a waste of money! I spent lots of money expecting the products to be the same quality as what you would order from any other online store, but they are the lowest quality I've ever come across.
I have bought a few things from wish, spent too much money, and all merchandise is nothing, but garbage. Please don't waste your money like I did.
There is NO way to contact these $#*!s they dont send what u order n then refuse to refund even though you send it back everything comes from china they sux
I'm buying from Wish the last 2 years and only once had a problem with an item. Unfortunately, they only support "30 days item return" as warranty for any item and this is a little disapointed!
Initially i received my items from Wish. The last two orders have not arrived and although i request that it be resent, they opt to refund my money. To me this is turning into a ponzi scheme as they take your money and keep it for two months and then when you dont receive your item, they refund you but in the mean time have earned interest on MY money. Just my opinion.
The one purchase I made from the company was split up into different sellers, some managed to arrive 4 weeks later and some 8 weeks later. When I got the last shipment it was something I hadn't even ordered. It was miniature toy guns. I had ordered home decor. I will not shop at Wish again. Not only the wrong products, and slow shipping speed, but they are selling crap.
I been purchasing shoes and dress from wish So disappointed because they sent me the wrong size! And my dress is the same so low quality! I contact the customer support but they never help me and they want me to take photos those item which is I did! And asking me to send it back to them! I been so busy for Work that is why I shop online and now they want me to waste my time just to send the item? Dont buy online from them! They will sent you the wrong size and also poor quality!
Never order items from Wish, it's 100% dropshipping from china, all photos stolen from other people, i came on here first time i'm horrified. I am seller on etsy selling handmade blankets i found even my photos on there. Not mentioning other sellers. Im sure you will never receive the genuine item that is in the pictures.
I ordered several items from Wish with the last delivery to be a couple of weeks before my flight back to work (I work away from home and hence delivery time frame was important)
Every single item was delayed and while they let me know it was delayed, it did not help.
I responded to Wish's notice asking me if the items had arrived by telling them how I was back at work and hence could not check till I got home again in a couple of months.
When I did get home I found 4 items had not been delivered, but all the others had been.
Wish's response was it was outside the time frame for returns. I go away for 3 months at a time for work and hence could not check within their time frame.
But the issue is that "wish" or their "suppliers" delayed the delivery not me.
I therefore give them a 1 star rateing and will not be dealing with them in the future and recommend everyone else also avoid them. Their are plenty of companies that we can deal with who do have ethics and hence recommend dealing with thos because Wish does not.
I have ordered well over 300 items. I don't like the adult clothing much but I love the make up and trinkets. I have never had problems with refunds if good don't arrive. It does take about 3 weeks for items to be delivered to Australia but most items are worth it. For a few dollars it's a lovely surprise when they arrive.
The sweaters I ordered do no remotely resemble the pictures. They are practically transparent. The armholes are only big enough for my lower arm! The cake decorating tips I ordered have no directions, pictures or diagrams to tell me what design they are used for.
OKAY SO THE PRICING IS GREAT
THE ONLY BAD THING IS THAT I GOT BANNED FOR SOME REASON AND I CANT SEEM TO GET REFUNDS ON THIS I DIDNT RECEIVE.
ALSO SHIPPING TAKES 1-2 MONTHS, NOT EVERYTHING ARRIVES. HARD TO GET A REFUND. YOU HAVE TO SEND PICTURES AND IF IT COMES BROKEN YOU HAVE TO SHIP IT BACK WHICH COSTS EVEN MORE TO SEND IT TO CHINA WTF?
I will give a review once I get or don't get my items. I have two emails can't remember the 1st ones password. And from another email I'm still waiting for my items they are Christmas gifts for my 2yr old granddaughter. I would for someone to reply to my email and tell me when or if I'm going to receive my items
I ordered items and received all the items. Not best quality and all items where shipped from China. About a week after ordering I started to receive Phishing scam calls from foreign telemarketers trying to get me to say "yes" and trying to get more private info. My contact information was sold to scammers. Now I am getting mail with checks from non-existent banks to pay for lottery winnings... Coincidence?
I stay in ZAR and my only concern is that our orders can take up to 2 months before receipt or you don't get it at all.
Pides algo y te mandan otra cosa, se hacen los desentendidos para no de vover el dinero, y la calidad es de lo peor, te roban el dinero en pocos no compren senores.
Order hundreds of stuff and had to return one item and received excellent customer service with no hassles an immediate response
I bought a top online and it was too small so I gave a negative review saying the sizing was wrong but they didn't publish my review but they published the bit where I said I didn't have problems with the seller
I had ordered quiet a few products in the website but none of them i have received till date. Its been more then 4months, yet they have not delivered nor refund. Please let me know how do i complaint legally on Wish to ensure nobody get impacted in future
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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