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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Utah
1 review
1 helpful vote
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Wish Products
January 13, 2018

Great prices, not to fond of wait time on a lot of purchases I've made, overall satisfied with all products I've bought. Ordered 2 products that I never received.

Date of experience: January 12, 2018
Arkansas
1 review
0 helpful votes
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Wish.com is addictive!
January 13, 2018

I love the products and love the prices! They have things id never be able to find elsewhere. Some things take a while to ship but its okay when its something that only cost 2$ and would have cost 10$ if i bought it at a store. I recommend wish to everyone and will use it forever!

Date of experience: January 12, 2018
New Jersey
1 review
0 helpful votes
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One time an order of mine came in super, super late but the wish team reached out and in a calm respectful manner they explained what happened. They even reimbursed me!

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Wish has amazing products for very cheap prices. Most of the time the delivery takes around a month, however, they all arrive before the delivery date.

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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I have ordered quite a bit of things from wish and have been totally happy only thing that I wish that the delivery was quicker other than that most of the items that I have purchased has been satisfactory

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Didn't Care
January 15, 2018

The items I ordered never came. A whole month late now. They didn't ask but told me that they were giving me a discount. I said no I just want my items. Next message I got said they were doing a discount at my request.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Happy with my product
January 13, 2018

Love my produvt will ahop again. Fast delivery 2 weeks will shop again and again recommend to family and friends.

Date of experience: January 12, 2018
Washington
1 review
0 helpful votes
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Never have any problems with my orders. Thank You Seller n Wish. I have and others where I work love Wish from sales associate Big W

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Satisfied
January 13, 2018

Im very happy with wish costumers services some time a little bit longer than expected but it worse it over all I am happy

Date of experience: January 12, 2018
Massachusetts
1 review
0 helpful votes
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This app SUCKS, because...
January 15, 2018

Everything you order from Wish is Cheap and it breaks. I rather go shopping in a real store and get better Quality prices are worth it.

Date of experience: January 12, 2018
Washington
1 review
0 helpful votes
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Some great deals and many deals.
January 12, 2018

I've bought a lot and for the most part it's all pretty great for the price. You get what you pay for but I can afford to break and replace cheap trinket jewelry and stuff so it's all good.

Date of experience: January 12, 2018
Pennsylvania
1 review
1 helpful vote
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Love it
January 12, 2018

I have only ever had 1 problem with an item being damaged when I received it but wish quickly refunded the money for the item. And I'm still waiting for an item to be delivered I ordered in December to be delivered. Other than that I've ordered a lot from wish and everything was reasonable price and I received no problem.

Date of experience: January 12, 2018
California
1 review
1 helpful vote
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Great prices on everything but the shipping takes too long for you to receive your items. Takes more than 2 weeks

Date of experience: January 12, 2018
Canada
1 review
1 helpful vote
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Lesson learned
January 15, 2018

Never got the product I ordered. I ordered in November for a Christmas present. Never arrived. Wish did refund my money but I'm more disappointed with myself that I believed in the hype. Shame on me.

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Missing items, and faster mail.
January 12, 2018

I'm missing some items that I ordered at Xmas time, and never got, and some I'd love it, if the mail was faster.

Date of experience: January 12, 2018
California
1 review
1 helpful vote
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Shopping Wish
January 12, 2018

Hard to figure out sizes for somethings especially clothes an shoes. Other things like jewelry scarfs an few electronics I have been very satisfied.

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Awesome
January 12, 2018

I have been satisfied with everything so far but Im waiting patiently on two orders of make up. They should of been here by now. I dont understand why I havent received them.

Date of experience: January 12, 2018
Pennsylvania
1 review
0 helpful votes
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Very pleased
January 12, 2018

Very pleased with the product and i will be shopping with you again... I will also recommend you to all of my friends.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Wish review
January 12, 2018

I have ordered many products from Wish, never any issue, if something is late or fails to arrive, I am refunded within two days, and things are good. The products are good quality, reasonable cost, and if I need to contact Wish, they always respond promptly.

Date of experience: January 12, 2018
New Jersey
1 review
1 helpful vote
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Great prices some nice products
January 12, 2018

There are some good stuff for shopping, but you ought to be careful, read all descriptions, sizes, shipping options and also check the reviews and posts from other buyers.

Date of experience: January 12, 2018