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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I like wish a lot
January 13, 2018

It's not perfect, of course. Some items are really just junk but it's so cheap it's like a scratch off maybe it'll be good maybe not lol. Most of the time the things I order are great and come early. For a while though my items just never showed up and wish support always refunded everything no problem ever
The support team is actually really great

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Awesome
January 13, 2018

I love Wish, Home and Mama. I've only had a couple of items that I didn't receive, but was quickly refunded. I'm amazed at the quality of most of the items.

Date of experience: January 12, 2018
Massachusetts
1 review
0 helpful votes
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Dast and easy
January 13, 2018

I will definitely be shopping like that again. It was so easy to find what i was looking for on line.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Easy shopping
January 13, 2018

My shopping was easy to see and easy to pay and the items arrived either early or on time
The site is also easy to navigate and lits of choices

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Which has a wonderful selection of products and the prices on most products are just terrific. The customer service is outstanding. Some items I've never received but that is postal problems I'm sure and tracking but I am very satisfied with shopping with wish.

Date of experience: January 12, 2018
Georgia
1 review
0 helpful votes
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Great place to shop
January 13, 2018

I do all my Christmas shopping and Birthday shopping on Wish I have lots of friends and family ordering from Wish

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Easy
January 13, 2018

Easy and exactly what I ordered. Came on time. Worked as described. Packaging was good. Communication was excellent throughout

Date of experience: January 12, 2018
Canada
1 review
1 helpful vote
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Fairly good quality & great selection. It takes awhile for delivery sometimes, but are willing to give a refund if delivery takes too long

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Good Shopping
January 13, 2018

Apart from very slow postage times it's a good place to shop, and Lots of the sites do not allow for Australia Power Plugs for their goods

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Very pleased customer.
January 13, 2018

I love the prices on the items. Love how I could purchase more the one item because of the great prices. I also love how the different items are of different style. I love to be different.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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I've been on wish for a few yrs.
I love it.
I Don't know why postage is always greater than at the checkout than what postage says on the product page.
Otherwise I'm a valued customer.
I find wish is 100% better than eBay.

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Awesome
January 13, 2018

Wish is the best! I always receive my products and when one looked like it wasn't coming I was refunded my money. Always a pleasure buying from Wish

Date of experience: January 12, 2018
Massachusetts
1 review
0 helpful votes
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Cheap
January 15, 2018

Basically everything that I have bought has been cheap and I no longer have any, you get what you pay for

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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I love Wish
January 13, 2018

I love Wish! I order stuff from there all the time! The shirt I wore to work today is one of 3 of the same shirt but different colors I've ordered from Wish.

Date of experience: January 12, 2018
Arizona
1 review
1 helpful vote
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Price change at sign-out
January 15, 2018

Stop changing the price of an item based on the color, size of the item. You got me a couple times but not again.

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Takes forever to receive packages
January 15, 2018

Prices are amazing products are usually amazing but shipping takes for ever when the product actually comes

Date of experience: January 12, 2018
Tennessee
1 review
0 helpful votes
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Great customer service!
January 13, 2018

What can I say, I love Wish & Geek! They have unbelievable prices, often surprisingly quick shipping, & I never worry cause their customer service is wonderful!

Date of experience: January 12, 2018
Ohio
1 review
0 helpful votes
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Awesome
January 13, 2018

This is an awesome web sit i see why everyone like this web site more there is so much on the site and it is decent in prices

Date of experience: January 12, 2018
Pennsylvania
1 review
0 helpful votes
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Awesome
January 13, 2018

Very quick and easy site. Very easy to navigate and awesome prices and customer service when I needed help

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Wish is great
January 13, 2018

Wish is worth using. I have use wish for several months and have not been disappointed they stand behind the guarantee and always get back to you quickly.

Date of experience: January 12, 2018