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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Wish is one of my go to apps!
January 13, 2018

I have been so impressed with wish. I have been satisfied with every purchase and I have used the app a lot! I have a large family, a total of 7! And we're on a budget! I love that I can find quality products and save tons of money using Wish $$$!

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Simple nice fast
January 13, 2018

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Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Great customer
January 13, 2018

I made many order, all in times and what i want, very satisfied, i like the choise of item, very good like the time of the delivered, in the right time, i recommand this site at many people at my job

Date of experience: January 12, 2018
New York
1 review
0 helpful votes
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Mostly satisfied
January 13, 2018

I have been happy with most of the things that I have ordered. But I have 2 pair of boots here that are defective. I haven't had time to send them back. The top of the boots opening is not even wide enough for a child to get their leg down in it. And I bought one pair as gift for my sister.

Date of experience: January 12, 2018
Oklahoma
1 review
0 helpful votes
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Easy to use and good products
January 13, 2018

I always find what I'm looking for and its easy to find what you need. The prices are good as well! There are a variety of products that I would use and give as presents. I am planning a wedding and have ordered several things for that as well!

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Bicycle mirrors
January 15, 2018

The products are okay it's just said it takes way too long to get them I would rather pay a little more and get them faster a month month-and-a-half is excessive to wait for something

Date of experience: January 12, 2018
North Carolina
1 review
0 helpful votes
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Bull$#*!
January 15, 2018

Awful CS, store refused to issue refund for very damage goods. Poor sevice. Pieces of suit. Happy merchandise. Poor quality

Date of experience: January 12, 2018
Washington
1 review
0 helpful votes
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This is my favorite app
January 13, 2018

Love everything about this store. Great service. Great stuff. I have bought a lot of things as gifts and for myself. Clothes to electronics. It's all good.

Date of experience: January 12, 2018
New York
1 review
0 helpful votes
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No one would help me with a fraudulent charge. Wasnt even mailed to my home but yet wish and customer service let it happen.

Date of experience: January 12, 2018
Massachusetts
1 review
0 helpful votes
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Still have yet to receive my item.
January 15, 2018

I still have yet to receive my item when I first ordered. It said between January 6-8. I checked the status again yesterday and it says by the 16th. Very unhappy with how long it has taken.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Belle façon de magasiner
January 13, 2018

De bons produits et le choix est bon. La facilité et les renseignements pour les produits sont corrects.

Date of experience: January 12, 2018
Maine
1 review
0 helpful votes
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Sometimes you get what you want
January 15, 2018

You don't always get what you order but they are very good with refunding your money when you don't get your items

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Horrible experience
January 15, 2018

Ive ordered a few items off of wish that I never received... and was not able to be reimbursed for the money spent. Ill never use wish again nor will I refer any one to buy from the site

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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I ordered many things from Wish. Many things in the last three months were for Christmas... but everything was mailed in bags and smashed. Boxes were destroyed... nothing was suitable to give as a gift... I was very angry. I ordered several types of feathers... no supports in the mailing bag and the ribbing of the feathers were bent. Can not use them... again angry

Date of experience: January 12, 2018
Illinois
1 review
1 helpful vote
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Great app
January 13, 2018

I really love wish. I've ordered a lot off of there site and was pretty satisfied with most of the things I've ordered. Some of the products are not what there supposed to be but if there's something that you didn't like or something wrong with an order they are always willing to refund you your money.

Date of experience: January 12, 2018
Minnesota
1 review
0 helpful votes
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Not that bad
January 15, 2018

I buy from wish a lot and most of the time I havent had problems, but during the hurricane irma days I didnt get the items that I ordered prior to those day, when I request the refund they only gave me a refund for the shipping, but they keep the money for the products, one of them cost me around 16 dollars. Other than that they did well.

Date of experience: January 12, 2018
North Carolina
1 review
0 helpful votes
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PRICES
January 13, 2018

Something that I hate about your site: and I "WISH" you'd stop doing is not put a price on something and when clicked on size and color, the price jumps to 3--4 times the former listing price!
All else is well...

Date of experience: January 12, 2018
New Jersey
1 review
0 helpful votes
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Dont do it
January 15, 2018

Descriptions not accurate.
Returns are impossible.
Shipping is too much and takes way too long.
Not worth it!

Date of experience: January 12, 2018
Georgia
1 review
0 helpful votes
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Great Deals
January 13, 2018

If you are willing to wait you can really save. I love the items I have received. Plus if there is a problem they take care of it.

Date of experience: January 12, 2018
Georgia
1 review
0 helpful votes
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The best place to shop
January 13, 2018

Wish and Geek are my two favorite places to shop. They have everything you need all in one spot and shipping is reasonable.

Date of experience: January 12, 2018