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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Love it
January 13, 2018

Love everything I get great prices, great selection, hot items. Always arrives with a little wait on some items not all.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Awesome
January 13, 2018

I really love Wish only have like three problems but they resolved them pretty quick... Not a lot of App will do that... LOVE YOU WISH

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Excellent App
January 13, 2018

My order went smoothly, I love this app so far. The clothes fits well and the material has great threading. Wish keeps me up with all their discounts on clothing. Thank you Wish for your good service.

Date of experience: January 12, 2018
Pennsylvania
1 review
0 helpful votes
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Great products and lots of fun
January 13, 2018

Wish always has something cool. Great shops and great deals. They have some of the best customer service I've ever encountered.

Date of experience: January 12, 2018
Washington
1 review
0 helpful votes
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Only ever had one item not work that I or dered from WISH, their return policy was easy and I was refunded right away.

Items take longer to arrive, but if it didnt you wouldnt be getting that item at 20% its usual cost.

Like the app a lot.

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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You get what you pay for
January 15, 2018

You get what you pay for. It's either a hit or a miss some of the products are great some not so great overall I'm pretty happy.

Date of experience: January 12, 2018
Texas
3 reviews
0 helpful votes
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Awesome 60L backpack/bag and the price was really, really good! It must have been produced after the order was created though, because it took a lot of time for it to arrive.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Sent photo of damaged delivery & refunded promptly. Most items are as described, a few were poor quality clothing items. Prices are very good.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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I will still be shopping on WISH.
My family also shops on Wish and enjoys waiting for the mail delivery with excitement!

Date of experience: January 12, 2018
Pennsylvania
1 review
0 helpful votes
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Long time for shipping
January 13, 2018

The only problem i have with wish is if I have to pay for shipping then I shouldn't have to wait that long to get my package. Otherwise I lovvvvvvvveeeeee wish best site I've seen

Date of experience: January 12, 2018
Brazil
1 review
0 helpful votes
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Insatisfeito
January 15, 2018

Comprei vários produtos no wish já em outubro e ainda n chegaram e n Tenho nm uma explicação além do mais comprei um JBL e m entregaram somente o stojo dele tô muito decepcionado e agora m pedem um monte d coisas, talvez para tentar m vencer pelo cansaço.

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Muy satisfecha con wish
January 13, 2018

Hasta hoy wish a cumplido excelentemente con todos mis pedidos, de todos los sitios para mi es el mejor. Gracias.

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Its good but not great...
January 15, 2018

I have bought a lot of things from wish and still theres one item that I bought and never got thats disappointing wish...

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Great for what you pay for
January 13, 2018

I've had a great experience with wish takes some time to get your stuff but never had a problem getting my stuff

Date of experience: January 12, 2018
Colorado
1 review
0 helpful votes
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Great customer service!
January 13, 2018

They have always been very good at giving refunds on items that aren't up to their standard. Very polite people and always deliver early on time.

Date of experience: January 12, 2018
Indiana
1 review
0 helpful votes
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Excellent shopping experience.
January 13, 2018

As a strong wish shopper i love it. There is always something im looking for, something i want, and even something i never knew i wanted lol. I really enjoy it.

Date of experience: January 12, 2018
Missouri
2 reviews
0 helpful votes
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Addicting
January 13, 2018

I just can't stop shopping here. When I see the process from the stores around here and then check Wish, there is no competition. Wish wins every time. I recommend this site every day at least to one person.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Great
January 13, 2018

Excelent place to shop, I recommend this app is very nice and friendly to shop, you can find everything about home for your car, for you friends, for your family, this app is also

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Excellent
January 13, 2018

I love everything that I ever ordered from wish
I'm going to continue to order from wish because it's a great site with reasonable prices

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Better quality EVERY TIME!
January 15, 2018

I have gotten so many great products from wish and your refund program is so good that I'm not willing to walk away just yet. However, I have had so many disappointments that I have cut way back on my buying. The size is wrong so much of the time. I donate more clothing to the woman's shelter than I keep. I know my measurements and I use the appropriate guide each time and I still seem to get the wrong size 50% of the time. Sizing should be a bit more uniform between sellers. The other thing I am noticing is "knock-off" merchandise. The picture shows one thing and you get a home made version. Sometimes they're actually pretty good but others... well... I could do better myself and if I could do better myself then...

All-in-all I am pleased more often then I am not.

Date of experience: January 12, 2018