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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Cheryl M.
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Great experience shopping on Wish.
January 13, 2018

Great experience shopping on Wish. I don't have anything negative to say. Although the 9 o'clock give away thing could use some work. I've tried to get something and everything is all gone before my phone loads.

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Love it
January 13, 2018

Easy, reliable and good products. If you are willing to wait a few weeks for your order it's worth it.

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Wish has something for everybody. Don't be afraid to look for what you need/want on one of their apps or website, there's a great chance one of their distributors carries or makes it or equal substitute. You do have wait time for it to be shipped to you (some items/distributors offer express shipping) but if you take into account the excellent pricing with the shipping charges it is worth the wait, alot of times more so. They have a good thing here and are great in customer service, especially for the amount t of customers, orders, amount of distributors, and all the bonus features, gifts, surprise offerings on the apps and websites. I enjoy perusing their site.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Great
January 13, 2018

I have a great time shopping on wish, sometimes it is a little slow getting the things you want and a couple things was a little cheaply made but overall it is a wonderful way of shopping

Date of experience: January 12, 2018
Washington
3 reviews
0 helpful votes
Follow Bobbi J.
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I have ordered quite a bit and I would say it's a 50/50 on satisfied quality. Some are miss fits some are quality. Shipping dies take quite a long time. Shipping costs are high.

Date of experience: January 12, 2018
New York
1 review
0 helpful votes
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Know what you are ordering
January 13, 2018

Most things here are OK. Pay attention to size and the description.
For the most part this is a good site if you don't expect quick shipping.
Most items ship from China 4-8 weeks.
BUT, if you don't get something they a very quick to refund you money.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Good and cheap
January 13, 2018

The stuff I've order has been good and cute. At times cheap made. I've ordered many different things got most of them except for once.

Date of experience: January 12, 2018
Georgia
1 review
0 helpful votes
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Wrong
January 13, 2018

Last 3 orders was not what was shown on order page. Different materials on pic than what I ordered. I will not use WISH anymore.

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Wish sucks
January 13, 2018

I ordered some boots that I never received but they said I did & I can't get anyone to do anything about it, I am a loyal customer

Date of experience: January 12, 2018
Minnesota
1 review
0 helpful votes
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Ok
January 13, 2018

Some good some bad. Overall I'll keep shopping. Pics arent always what is sold. Still have yet to receive certain items but refunded promptly

Date of experience: January 12, 2018
South Carolina
1 review
0 helpful votes
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Buying Experience
January 13, 2018

Pictures are very accurate and all the items I have ordered and received are as described. On some items, the price listed in the picture is the NOT actual price, it can be higher for different colors or sizes. A little bit misleading.

Date of experience: January 12, 2018
India
1 review
0 helpful votes
Follow Warwick H.
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Great deals
January 13, 2018

Good experience and deliveries will be shopping again on wish products are of good quality and will recommend to friends and family

Date of experience: January 12, 2018
North Carolina
1 review
0 helpful votes
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I have ordered quite a lot from them ive been a customer for the last two years and they always make sure i am happy and satisfied

Date of experience: January 12, 2018
Texas
2 reviews
1 helpful vote
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I love Wish
January 13, 2018

I am very happy with Wish. I read the adds carefully and look at the customer photos. I have had only positive experiences with the stores and wish. I order often. I always recieve notices when my items are processed and shipped. Also recieve inquiry to make sure item is deliverd. Shopping is fun on Wish.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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I ENjoyed hopping on wish
January 13, 2018

IT was so nice to shop on wish
I got many useful things
Only its come so late
My refund comes fast
Honestly theres lot of choices and variety in products

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Ive been shopping on Wish for almost 2 years. Ive had excellent experiences & will continue to be a customer. Thank you Wish for making trendy affordable!

Date of experience: January 12, 2018
South Carolina
1 review
0 helpful votes
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Mostly good deals
January 13, 2018

A friend recommended Wish a couple years ago and this site has been pretty great. I've found some pretty incredible deals and have bought a ton of products for myself and others. Most of the time everything works out fine. I've only run into a few items that were poorer quality that what was advertised. Only twice have I had any trouble just not getting a product, but the companies refunded my money with little to no trouble. I'll continue to shop here and recommend it. Thank you.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Best value for money.
January 13, 2018

Great products at a great price and always arrives early. For the first time ever "it's too good and it's true".

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Before they was promised.
January 13, 2018

The product arrived before promised. And it is just like it looks, and was undamaged. Glad that I ordered it.

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Great buy
January 13, 2018

Loved it always happy with everything I have purchased with wish from gifts to give my friend's to gifts for me

Date of experience: January 12, 2018