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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Great experience shopping on Wish. I don't have anything negative to say. Although the 9 o'clock give away thing could use some work. I've tried to get something and everything is all gone before my phone loads.
Wish has something for everybody. Don't be afraid to look for what you need/want on one of their apps or website, there's a great chance one of their distributors carries or makes it or equal substitute. You do have wait time for it to be shipped to you (some items/distributors offer express shipping) but if you take into account the excellent pricing with the shipping charges it is worth the wait, alot of times more so. They have a good thing here and are great in customer service, especially for the amount t of customers, orders, amount of distributors, and all the bonus features, gifts, surprise offerings on the apps and websites. I enjoy perusing their site.
I have a great time shopping on wish, sometimes it is a little slow getting the things you want and a couple things was a little cheaply made but overall it is a wonderful way of shopping
I have ordered quite a bit and I would say it's a 50/50 on satisfied quality. Some are miss fits some are quality. Shipping dies take quite a long time. Shipping costs are high.
Most things here are OK. Pay attention to size and the description.
For the most part this is a good site if you don't expect quick shipping.
Most items ship from China 4-8 weeks.
BUT, if you don't get something they a very quick to refund you money.
The stuff I've order has been good and cute. At times cheap made. I've ordered many different things got most of them except for once.
I ordered some boots that I never received but they said I did & I can't get anyone to do anything about it, I am a loyal customer
Pictures are very accurate and all the items I have ordered and received are as described. On some items, the price listed in the picture is the NOT actual price, it can be higher for different colors or sizes. A little bit misleading.
Good experience and deliveries will be shopping again on wish products are of good quality and will recommend to friends and family
I have ordered quite a lot from them ive been a customer for the last two years and they always make sure i am happy and satisfied
I am very happy with Wish. I read the adds carefully and look at the customer photos. I have had only positive experiences with the stores and wish. I order often. I always recieve notices when my items are processed and shipped. Also recieve inquiry to make sure item is deliverd. Shopping is fun on Wish.
IT was so nice to shop on wish
I got many useful things
Only its come so late
My refund comes fast
Honestly theres lot of choices and variety in products
Ive been shopping on Wish for almost 2 years. Ive had excellent experiences & will continue to be a customer. Thank you Wish for making trendy affordable!
A friend recommended Wish a couple years ago and this site has been pretty great. I've found some pretty incredible deals and have bought a ton of products for myself and others. Most of the time everything works out fine. I've only run into a few items that were poorer quality that what was advertised. Only twice have I had any trouble just not getting a product, but the companies refunded my money with little to no trouble. I'll continue to shop here and recommend it. Thank you.
Great products at a great price and always arrives early. For the first time ever "it's too good and it's true".
The product arrived before promised. And it is just like it looks, and was undamaged. Glad that I ordered it.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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