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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Majority Satisfied
January 13, 2018

I only had 1 item that I ordered that did not come which I was disappointed with but wish customer service help me out and got me a full refund and apologize for the inconvenience and the were very quick with their response.

Date of experience: January 12, 2018
New York
1 review
0 helpful votes
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Good prices
January 13, 2018

When you order things it takes to long to get wnd I ordered a watch that I paid for but never received it so I ordered a green Bluetooth watch and the instructions came in Chinese and I couldn't figure out how to use anything but the time asked for instruction in English but never received a answer back from anyone

Date of experience: January 12, 2018
Mississippi
1 review
0 helpful votes
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The best for less.
January 13, 2018

Shopping Wish is like a treasure hunt. My wife and grandchildren love Wish too! Glad you are always there.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Love the site I have ordered a lot off of it but its hit of miss somethings I get great stuff at great deals another times the shipping takes forever and its very poor quality

Date of experience: January 12, 2018
Massachusetts
3 reviews
0 helpful votes
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Never a problem
January 13, 2018

Shop wish and Geek all the time never once had a problem that was not taken care of. Always check 3 to 4 places before I buy. Love it

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Overall I have had pretty good service a few times things never arrived but I enjoy using wish some items the quality is not the greatest but I feel most things are good

Date of experience: January 12, 2018
Oklahoma
1 review
0 helpful votes
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Items in clothing are too small
January 13, 2018

Still haven't received all the items ordered from last year. I have ordered a lot of things from you. Thetwo shirts gave toamuch thinner guy.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Delivery fails
January 13, 2018

A lot of products i ordered never arrived, i would report it and get no answer. Lots of money wasted.

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Still waiting
January 13, 2018

I'm still waiting for 3 items 2 spinners 1 cross necklace from months ago I have reported it and no results

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Almost every product I get Ive been happy with, and of course I love the prices. Some of the shipping is surprisingly fast, but most is a little long. There has been a few times that I forgot I ordered something till it showed up, nice little surprise.

Date of experience: January 12, 2018
Georgia
1 review
0 helpful votes
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Love everything about wish getting things for my wedding to my new husband Martin and getting things for him that he likes. Plus I am still thinking about getting things for our family thru wish because it the best place to shop.

Date of experience: January 12, 2018
Hawaii
1 review
0 helpful votes
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AMAZING
January 13, 2018

I was hesitant at first to purchase on wish but I'm glad I did. Great prices on products I usually spend 10x the amount. Not every product is great but they have an excellent customer service team with quick responses and positive outcome.

Date of experience: January 12, 2018
Arizona
1 review
0 helpful votes
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Only once did I recieve wrong items from your company and did not like having to pay return shipping fees when it was company fault.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Wish is very easy.
January 13, 2018

I've got so much stuff from wish for so cheap I can never go wrong. And I thought I could never get the stuff that I got but I did thx to wish

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Mon garde robe partout dans le monde
January 13, 2018

Merci de diversifier mon look avec les meilleurs prix. Je trouve sur wish tout ce quil ny a pas ici et souvent à prix beaucoup plus bas

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Five star all the way! Excellent shopping experience, delighted with products and service. Very responsive to any query.

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Great prices, unreliable shipping
January 13, 2018

While the items and prices are wonderful, I have had several items never show up. I have had good and bad experiences with quality of items as well.

Date of experience: January 12, 2018
Tennessee
1 review
0 helpful votes
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Very angry with y'all.
January 13, 2018

Never ever ordering from y'all again. I am going to get word out that y'all never gave me what I ordered from y'all. All y'all wanted to do was gave a refund. Why not just give what I ordered.

Date of experience: January 12, 2018
North Carolina
1 review
0 helpful votes
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Love their customer service
January 13, 2018

They have wonderful customer service and some ya win some ya lose but they back all their sales and you can't ask for better than that and prices

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Shopping experience
January 13, 2018

Service has been very good. An experience. Enjoyed every thing I bought? Brought so much for my grand children. And what I bought ive used. Very happy with Donna covers.

Date of experience: January 12, 2018