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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Easy site and speedy delivery
January 13, 2018

Easy to order items and adjust orders. Delivery was quick and items were as described on the website. One item was broken on delivery the issue was quickly resolved to my satisfaction.

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Nunca a tiempo o no llega
January 13, 2018

Vengo comprando con ustedes creo q unos 3 aƱos y no llega a tiempo o no llega cuando uno les escribe dicen q le devuelven el dinero en unos 14 dias y ha durado mas tiempo creo q si uno compra asi y con ustedes desea q llegue el producto y la mayor decepcion ponen un precio y cobran otro

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Too slow
January 13, 2018

Like the items I've ordered, just takes way too long for them to arrive. The item I ordered on October 1st, 2017 just arrived(Jan. 11th, 2018)

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Best ever
January 13, 2018

Great and easy process of products. Hope to shop for products again. Price was great and will shop with them again

Date of experience: January 12, 2018
Washington
1 review
0 helpful votes
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Really enjoy the app, and there daily discount spin, i go on and spin everyday, the daily give away is absolutely awesome, and is completely honest and true on the free when you win... but lately for some reason no matter if im on wifi or 4g it lags alot longer then before on reloading page and when it starts i click to go to giveaway on pop up, and items will take 15-20 sec. To load... not sure if its my phone or if its some sort of throttling, app doesnt lag even close to as long as on the give awaya tab anywhere else on the app, thats my only issue with wish... =/

Date of experience: January 12, 2018
Arizona
1 review
0 helpful votes
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Great Quality for cheap prices
January 13, 2018

I ordered an xs dog hoodie, it was a little too small but the quality was terrific. I love ordering from Wish!

Date of experience: January 12, 2018
Oregon
2 reviews
0 helpful votes
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Best prices ever!
January 13, 2018

Great products at awesome prices! I have gotten all my friends and family hooked on Wish! Best app ever!

Date of experience: January 12, 2018
Colorado
1 review
0 helpful votes
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Wish
January 13, 2018

Wish is good... mostly... there are a lot of venders that put pictures of great items but that's not what you get! There great about refunding your money or returning items. This is after you wait 3 to 6 weeks to receive the item then the hassle of a return. So if it is something you need your better off buying it here for a higher price.

Date of experience: January 12, 2018
Virginia
1 review
0 helpful votes
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I feel like I've gotten a super great deal! A overall wonderful experience shopping... my first online experience.

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Not worth the time.
January 13, 2018

A waste of time and money. I had three items I never received. The last one ended my shopping with them claiming I received the item which I never did. After months of asking where is it the said it was delivered, so that was it.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Different prices
January 13, 2018

Love shopping on wish but get annoyed if I see adverts on Facebook for one price & when you go to the app the prices have changed also some items say free but when you look closer they charge you

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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One happy customer
January 13, 2018

I have been purchasing products via wish for over 2 years and I have been very happy with the quality and price. Takes a little while for delivery for some products but it doesn't up set me as it does eventually arrive. I have saved money buying through wish as well. One very happy customer.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Disappointed
January 13, 2018

I purchase a watch and it did not work asked for to return it. Was told I did not purchase it from wish.so I'm stuck with a broken watch not happy

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Hurray for wish!
January 13, 2018

I have had some disappointments but overall I love shopping with wish! I have purchased a bit of everything from shoes to dresses to kitchen items to gifts for the holidays. If there is a problem they work to correct it ASAP!

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Never received what I ordered
January 13, 2018

Cool site, lots to choose from, never recieved an email with my order and never received it in the mail but it was taken off my credit card. Wouldn't recommend.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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No good
January 13, 2018

The wireless motion sensor led under cabinet light light
There is not sensor on the device only work when you push the light

Date of experience: January 12, 2018
Missouri
1 review
0 helpful votes
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Shopping
January 13, 2018

For the most part I Love Shopping on Wish! There Has Been a couple of things i did not get and i paid for them. But it was to late when i try to ask seller a question...

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Cheap. Good products.
January 13, 2018

Sometimes it take a while to get it but very satisfied with my orders...

Date of experience: January 12, 2018
Alabama
1 review
0 helpful votes
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Excellent site.
January 13, 2018

Wish has the best customer service. They have a great variety of merchants that supply a great variety of goods. Something here for everyone. You must be careful in what you choose, but rest assured their customer service is always there to help in the event you need them.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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So good its addictive!
January 13, 2018

So many wonderful things that wish provides. Fantastic prices, great products, excellent customer service etc.

Date of experience: January 12, 2018