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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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You learn what to buy and watch for. What products are and sizes. The prices are worth what your getting. I keep coming back for more. And waiting at the mail box like a kid.
Shipping need too improve thats my only down fall about this app! Everything else is great keep it up Ill keep buying! Dont change a thing!
Well the stuff is not excellent, got a few things comes all broken NOT TO HAPPY WITH THAT, but I like shopping on wish
Most items can be found at a decent price, but you need to be willing to take your chances. Items come in much smaller than listed, much later than promised, or, sometimes, not at all. Shipping of multiple items is never combined or discounted, and it can get pretty pricey, if you dont watch carefully. While Wish Customer service is very good, the individual stores are not always so scrupulous. Take your chances, and sometimes, you get a bargain.
I only receive some of my items. When I report it they don't do anything about it. It's get annoying.
I was very satisfied! I received everything I ordered and it was on time and good quality, Thank you WISH!
Wish is the place to get interesting items. Great selection and good customer service. I buy from wish when I can die to the selection.
Packers need to pay attention to the details of the ordered items to help alleviate error with shipments. Wrong size, color or wrong items. Again not convenient to return item.
Satisfied and very happy customer and i will continue to shop with wish app in the future, my kids also love to shop with wish where shopping id made fun.
Yeah it takes a while to get things you ordered, but I've never had any problems with them. I've been ordering from Wish for about 2 years now.
Lots of awesome/amazing items for great prices so far everything has held up well. All items have arrived in excellent condition nothing broke so packaged nicely
I am amazed at the quality of all items. The wigs and extensions feel like human hair. Arrival of items was either early or on time. Packaging was excellent
Over the years of dealing with Wish and Geek, I've found that the adds lie about their products. As a example, I bought a "500,000 mAh" battery only to find out that it was really a "5,000 mAh" battery. This of course wasn't the first product that was a lie. I wished that the company would check out the facts about the items that they sell and the adds.
I ordered 3 items, a mascara and 2 eyeshadows. The mascara was supposed to have been delivered by November 15th and the eyeshadows were supposed to have been delivered by October 6th. It is now January 13 and I still don't have them. I check the status of the order and click that I haven't received it and I get no response. No one seems to care. I will never shop on Wish again. And it's really a shame because they have the best mascara I've ever used.
Pour recherche des objets unique ou qu'on ne trouve tout simplement pas ailleurs dans nos grande surfaces. Pour certaines objets a collectionné ou cadeaux original a partagé avec la famille ou les amis.
Iam very pleased! The items are nice as well and I will recommend the wish the in the way they value they cost of they items, so I will always value the work that you all have in the way the wish team support me as a valued customer!
Watch the description closely so you know what you are buying is what you want. I am checking every day several times a day for great products.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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