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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Fun shopping
January 13, 2018

You learn what to buy and watch for. What products are and sizes. The prices are worth what your getting. I keep coming back for more. And waiting at the mail box like a kid.

Date of experience: January 13, 2018
Germany
1 review
0 helpful votes
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I love shopping with this app
January 13, 2018

Shipping need too improve thats my only down fall about this app! Everything else is great keep it up Ill keep buying! Dont change a thing!

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Well the stuff is not excellent, got a few things comes all broken NOT TO HAPPY WITH THAT, but I like shopping on wish

Date of experience: January 13, 2018
Florida
1 review
0 helpful votes
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Most items can be found at a decent price, but you need to be willing to take your chances. Items come in much smaller than listed, much later than promised, or, sometimes, not at all. Shipping of multiple items is never combined or discounted, and it can get pretty pricey, if you dont watch carefully. While Wish Customer service is very good, the individual stores are not always so scrupulous. Take your chances, and sometimes, you get a bargain.

Date of experience: January 13, 2018
Virginia
1 review
0 helpful votes
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I never receive my items
January 13, 2018

I only receive some of my items. When I report it they don't do anything about it. It's get annoying.

Date of experience: January 13, 2018
Canada
2 reviews
0 helpful votes
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Experience with WISH
January 13, 2018

I was very satisfied! I received everything I ordered and it was on time and good quality, Thank you WISH!

Date of experience: January 13, 2018
Tennessee
1 review
0 helpful votes
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Shipping
January 13, 2018

I will not buy anything else from wish. I ordered a necklace 4 months ago and still have not received it

Date of experience: January 13, 2018
Oregon
1 review
0 helpful votes
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Awesome selection and price
January 13, 2018

Wish is the place to get interesting items. Great selection and good customer service. I buy from wish when I can die to the selection.

Date of experience: January 13, 2018
Georgia
1 review
0 helpful votes
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Could be better
January 13, 2018

Packers need to pay attention to the details of the ordered items to help alleviate error with shipments. Wrong size, color or wrong items. Again not convenient to return item.

Date of experience: January 13, 2018
Florida
1 review
0 helpful votes
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Perfect
January 13, 2018

Satisfied and very happy customer and i will continue to shop with wish app in the future, my kids also love to shop with wish where shopping id made fun.

Date of experience: January 13, 2018
Ohio
1 review
0 helpful votes
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Never have a problem
January 13, 2018

Yeah it takes a while to get things you ordered, but I've never had any problems with them. I've been ordering from Wish for about 2 years now.

Date of experience: January 13, 2018
New Jersey
1 review
0 helpful votes
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Satisfied
January 13, 2018

Very good products. Very satisfied. Wish has lots of nice products. You can find everything and anything.

Date of experience: January 13, 2018
Wisconsin
1 review
0 helpful votes
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Fun easy
January 13, 2018

Lots of awesome/amazing items for great prices so far everything has held up well. All items have arrived in excellent condition nothing broke so packaged nicely

Date of experience: January 13, 2018
Georgia
2 reviews
0 helpful votes
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Everything I ordered was as described
January 13, 2018

I am amazed at the quality of all items. The wigs and extensions feel like human hair. Arrival of items was either early or on time. Packaging was excellent

Date of experience: January 13, 2018
Tennessee
1 review
0 helpful votes
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Some good, some bad.
January 13, 2018

Over the years of dealing with Wish and Geek, I've found that the adds lie about their products. As a example, I bought a "500,000 mAh" battery only to find out that it was really a "5,000 mAh" battery. This of course wasn't the first product that was a lie. I wished that the company would check out the facts about the items that they sell and the adds.

Date of experience: January 13, 2018
North Carolina
1 review
0 helpful votes
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Very Good
January 13, 2018

The quality was outstanding. The deliveries were early or close to the projected date. I would highly recommend this site!

Date of experience: January 13, 2018
Georgia
1 review
0 helpful votes
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Use at your own risk!
January 13, 2018

I ordered 3 items, a mascara and 2 eyeshadows. The mascara was supposed to have been delivered by November 15th and the eyeshadows were supposed to have been delivered by October 6th. It is now January 13 and I still don't have them. I check the status of the order and click that I haven't received it and I get no response. No one seems to care. I will never shop on Wish again. And it's really a shame because they have the best mascara I've ever used.

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Pour recherche des objets unique ou qu'on ne trouve tout simplement pas ailleurs dans nos grande surfaces. Pour certaines objets a collectionné ou cadeaux original a partagé avec la famille ou les amis.

Date of experience: January 13, 2018
Pennsylvania
1 review
0 helpful votes
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The items are very nice for gifts!
January 13, 2018

Iam very pleased! The items are nice as well and I will recommend the wish the in the way they value they cost of they items, so I will always value the work that you all have in the way the wish team support me as a valued customer!

Date of experience: January 13, 2018
New York
1 review
0 helpful votes
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Great Products at Great Prices.
January 13, 2018

Watch the description closely so you know what you are buying is what you want. I am checking every day several times a day for great products.

Date of experience: January 13, 2018