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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Glow pens
January 13, 2018

They are exactly what I expected and work very well. Great product. I would encourage anyone to purchase them.

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Somehow im satisfied!
January 13, 2018

My first purchases was good but my last two was horrible. Very disappointing, why? One of my orders they delivered it to wrong address and i didnt recieve it. One of it theyre saying that its still coming but i doubt it :( thats the reason i stopped ordering, maybe until i recieve those who knows right? Its more than 3 months now so its hard to believe if its still coming.

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Backseat cover
January 13, 2018

Very satisfy good product, fit like a glove good color very very nice Ireceived good complement for it thank you wish

Date of experience: January 13, 2018
Colorado
1 review
0 helpful votes
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Great price with fun items
January 13, 2018

So many different items so you can get it all in one place. Great customer service. Great gift ideas

Date of experience: January 13, 2018
Tennessee
2 reviews
0 helpful votes
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I have recently ordered several items and paid via Pay Pal only to have my order declined. My Pay Pal account is in good standing so the issue must be with you.

Date of experience: January 13, 2018
Florida
1 review
0 helpful votes
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I'm disappointed
January 13, 2018

A lot of my item I never received. I gave more time but don't work and also some is not a good quality.

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Very satisfied.
January 13, 2018

Hope Wish's work more smoothy. But some items I didn't received. I thought they maybe lost on the road. Anyway hope God take care all the way. Hope everybody works smoothy. Because wish is a good word, everybody have the good meaning.

Date of experience: January 13, 2018
Colorado
1 review
0 helpful votes
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Budget friendly
January 13, 2018

Affordable shopping and has every thing you need when shopping on a budget but need to adjust shipping price when ordering 2 or more of the same item.

Date of experience: January 13, 2018
New Mexico
1 review
0 helpful votes
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Good prices and nice assortment of products. And need to have better clarification of certain products.

Date of experience: January 13, 2018
Michigan
1 review
0 helpful votes
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Good site
January 13, 2018

Make sure you read the item description VERY carefully. MOST things in pictures are smaller than they appear.

Date of experience: January 13, 2018
Maryland
1 review
0 helpful votes
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Not a happy camper in 2018
January 13, 2018

I loved you last year (purchased almost daily!) until I realized I paid too much for products available on Amazon for much less + FREE shipping! I wrote Customer Service about a product I bought 4 times thinking price is fair only to find the
Same Ghana Shea Butter 32oz for a significant $7 per unit cheaper... Wish 2/$40 vs. Amazon 2/$26 The reason I loved Wish was because I don't want to give all my retirement income to Amazon. I feel ripped off in this New Year which has caused me to stop buying at all. My last online buy was to Wish on Jan 4 until I feel better. I also dislike seeing same items for different prices on your site Many times I found same product for $1 to $5 cheaper - irks me to no end - whatever.

Date of experience: January 13, 2018
South Carolina
1 review
0 helpful votes
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CHAOTIC
January 13, 2018

The waiting room is very loud. I understand children but the tv and radio blaring at the same time is too much just a very chaotic atmosphere will be moving to a single practice

Date of experience: January 13, 2018
Michigan
1 review
0 helpful votes
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I did like it at first because of the cheap prices, but everything I purchased took almost a month to recieve and very hard finding my size in the simplest things like a shirt. I am a US Large, but on this site Im a 5XL do you see what I mean? I am also 5'10" female and there are ONLY 31" inseams on all styles of pants. I wear 34" inseam. Tall people beware this site. The few items I did purchase either didnt work or broke within the first few days. I see now how the sellers trick you into buying a item even if its a piece of crap, you spend so little on the item that they no you wont return it also noone wants to send back a 2 dollar item to China from US so your just out that 2 dollars on something u cant use or return. Everytime I see cute clothing on the site for cheap I have to spend 10 minutes trying to make sure the size is correct, I have stopped using the app because in reality to me I feel like Im getting ripped off nickle and dime at a time. I am not leaving a good review because the items I have recieved from wish did not work or broke quickly due to the cheap quality. I do not reccomend this site unless you are a size X SMALL or SMALL and make sure you order a Large if you are.

Date of experience: January 13, 2018
Ohio
1 review
0 helpful votes
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I love wish!
January 13, 2018

I have had like 1 our of the 50 items I've bought that wasn't what I hoped or expected but that's bound to happen. I love wish and will contuine to buy from wish

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Disappointment
January 13, 2018

My last two orders got me disappointed
The first was damaged.
The second got lost and I didn't receive it.

Date of experience: January 13, 2018
Ireland
1 review
0 helpful votes
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Review
January 13, 2018

I gave stars, what more do you want, I hate being harrassed for reviews Whats more, hate it even more when you want me to write more

Date of experience: January 13, 2018
Pennsylvania
1 review
0 helpful votes
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Ordered many things even toys but be very careful. Things are not the size pictured. Clothing is very small and well as the toys. Price is cheap but sometimes so are the products. Just make sure you look at the description.

Date of experience: January 13, 2018
Tennessee
1 review
0 helpful votes
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It's about 50/50 if you will get your stuff. And a lot of time it will be broken. Then a lot the times to the items are much smaller than you are expecting.

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Parfait
January 13, 2018

Je suis satsfait sauf pour ce qui est des grandeur, il faut etre tres prudent.
Aussi pour la qualité il faut faire attention mais dans l ensemble jusqua maintenant ca vas tres bien.

Date of experience: January 13, 2018
Missouri
1 review
0 helpful votes
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Happy
January 13, 2018

I love everything I've gotten from Wish, The only thing is that I have ordered stuff and never gotten then I've gotten refunds which is great but would rather get my stuff. If they could also say the cloths need to be told that they are smaller then the size they say. If you wear a large it should say get 2 or 3 sizes larger.

Date of experience: January 13, 2018