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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Rolling the dice
January 13, 2018

You can buy dollar store items for dollar store prices on wish, without having to go to the store. Most of the time I am happy with my purchases as they are as realistically expected, but occasionally I am disappointed. Thankfully, wish has a good refund policy, so I still think it is worth checking out.

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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It is better than ever
January 13, 2018

I was usually frustrated with the delivery time of the products I ordered or how the item(s) wouldn't arrive at all. I have a friend who isn't impressed with the increased costs but, I'm perfectly fine with it because I know I will most likely get my item within a reasonable time.

Date of experience: January 13, 2018
Utah
1 review
1 helpful vote
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Disappointed
January 13, 2018

Products did not show up on time or at all, more than 2 thirds of my orders refunded. A person
Is denied the opportunity to speak with someone in regards to customer service issues have to e mail and wait for a response which sometimes takes over 3 days. You get what you pay for which is cheap: cheap product, cheap customer service, cheap experience. I erased the app and no longer use this service

Date of experience: January 13, 2018
Illinois
1 review
0 helpful votes
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Orders
January 13, 2018

I love that wish has a variety of stuff how cheap it is sometimes it takes a long time to get but for the most part its good

Date of experience: January 13, 2018
Connecticut
1 review
0 helpful votes
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One particular order did not delivered after waiting for so long but I was charge.
It's a shame when you've been waiting for three weeks and you're still awaiting the package after that I was making a follow up but have been told they will just refund it... I don't need the refund I need what I've ordered and that's it nothing came in...

Date of experience: January 13, 2018
South Carolina
1 review
0 helpful votes
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Shipping issues
January 13, 2018

The shippers need to package items better. A lot of items come in bad shape from them getting tossed around during the shipping process.

Date of experience: January 13, 2018
Illinois
1 review
0 helpful votes
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Orders take months to get to destination I still haven't recived my order from last year smh! The problem is that you don't get notifications wen order arrives either so very disappointed.

Date of experience: January 13, 2018
District of Columbia
1 review
0 helpful votes
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Great
January 13, 2018

Been here from the start this site has never let me down I shop here more than any other site they have pretty much everything I need

Date of experience: January 13, 2018
Virginia
1 review
0 helpful votes
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Over all satisfied
January 13, 2018

Over all I've been highly satisfied with my experience with wish. I've only had a few hiccups but they were resolved quickly and professionally.

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Great buy
January 13, 2018

Good product! Highly satisfied and will definitely purchase from this buyer again. I use it daily with no issues.

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Some came some didn't.
January 13, 2018

Some stuff was good some stuff wasn't good. Hit and miss. If you want clothing prepare to get several sizes bigger to fit.

Date of experience: January 13, 2018
Mississippi
1 review
0 helpful votes
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Not worth even bothering with... to many negative shipments... stolen money... slow mail... ill fitting clothes... your sizing us a nightmare...

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Shipping costs
January 13, 2018

J'achèterais toujours avec vous mais vous me chargez toujours des frais de transport! Alors, j'achètes toujours chez E Bay où je ne payes rien!

Date of experience: January 13, 2018
Virginia
1 review
0 helpful votes
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When you press the buy button price always goes up. The description of items are extremely unclear. The buying process is quite simple and if item not received they usually refund. However, it takes at least a month to receive purchase. If ordering multiple items from same buyer they refuse to ship together, which means paying double or multiple shipping fees usually greater than the purchase it self.

Date of experience: January 13, 2018
Germany
1 review
0 helpful votes
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Bad
January 13, 2018

Bought a item
Never received it
Very disappointed i contacted you guys plenty of times but just gave me the same answer i will not be shopping here again

Date of experience: January 13, 2018
Utah
1 review
0 helpful votes
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Great site and great deals
January 13, 2018

I've had so much fun shopping on Wish! I have never received a bad or poorly made item. I love all the jewelry. The clothes and shoes I've purchased for my grand daugters' 18 inch dolls are so inexpensive and good quality. You have a customer for life!

Date of experience: January 13, 2018
Tennessee
1 review
0 helpful votes
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This was not my first time and I'm sure it won't be my last time, they have some good prices.as things I would not have thought about but can use.

Date of experience: January 13, 2018
Illinois
1 review
0 helpful votes
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Mostly satisfied
January 13, 2018

Mostly satisfied just a little dissappointed in not getting some stuff. Like on some of american doll clothes

Date of experience: January 13, 2018
Kentucky
1 review
0 helpful votes
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I love shopping with Wish.
January 13, 2018

I really like shopping with Wish, I just hate when you get your order and the item is very tiny. But for the most part I am pretty satisfied. I enjoy it a lot.

Date of experience: January 13, 2018
Georgia
1 review
0 helpful votes
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I have purchased several items with wish and I have been 100% satisfied and if I was not they where quick to resolve the problem.

Date of experience: January 13, 2018