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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
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Customer Service is great
January 14, 2018

Some times item doesn't with the picture. However customer service is great. Payments are refunded if you are not satisfied with item you purchased

Date of experience: January 13, 2018
Australia
2 reviews
0 helpful votes
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Most of the time I find what I am looking for, more often than not I get what I paid for; there is the odd time where something has not been as described or arrives different (completely) or broken.

But I mostly get what I am looking for and I am learning how to weed out the crap vendors from the genuine sales/bargains/hard-to-find-items.

Date of experience: January 13, 2018
Colorado
1 review
0 helpful votes
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Great seller
January 14, 2018

I was very happy with the product and the seller. It was just as advertised, and arrived quickly. I am looking forward to using it.

Date of experience: January 13, 2018
Hawaii
1 review
0 helpful votes
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Received 1 out of 5 items
January 14, 2018

I only received one of five items ordered. I checked on my order and was told it was on the way to allow so much time. Follow up again and now too much time has passed. I'd like a refund before I order or recommend to others again.

Date of experience: January 13, 2018
Louisiana
1 review
0 helpful votes
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I love shopping at wish.com
January 14, 2018

Great products, easy ordering, fast shipping, easy returns!... HASSLE FREE! I shop at least 3 or 4 days a week.

Date of experience: January 13, 2018
California
1 review
0 helpful votes
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Wish shopping is fun!
January 13, 2018

Vast variety of items to choose from. Only negative is it takes about a month for you to get the item delivered.

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Super appât
January 13, 2018

Très hâte de les essayer. Très réaliste et juste la bonne dimension, tel qu'annoncé. Le doré n'a qu'à bien se préparer!

Date of experience: January 13, 2018
Pennsylvania
1 review
0 helpful votes
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Ring
January 13, 2018

I was not happy with the ring I purchase it was not the one I order it didn't even fit and the wrong color

Date of experience: January 13, 2018
Australia
1 review
0 helpful votes
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Shipping way too slow
January 13, 2018

I'm sorry but I will not buy anything off wish anymore as the shipping is way too slow I will go back to ebay

Date of experience: January 13, 2018
Missouri
26 reviews
55 helpful votes
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I have been fairly satisfied with the items I have received. My complaint is about the site itself. They advertise item XXX for $13, then when you select something other than small or extra small the price goes up. Example: dog collar, advertised for $13, extra large is $34.00! $21.00 for an extra 6" of leash?! The other beef I have is the shipping charges are not readily visible. For the first part, why not have it advertised as $13-$34? I feel deceived when these changes happen. If all sizes are not the advertised price, then the post should say so up front.

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Awesome.
January 13, 2018

It's great. But only one concern is shipping charges is too much. I think if it's free than more people can enjoy shopping at wish

Date of experience: January 13, 2018
Maryland
1 review
0 helpful votes
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Satisfied
January 13, 2018

With the price of most things I think that this site has great deals. The few times something never arrived or was damaged I received a full refund without a hassle. The only downside is that I've had jewelry that has broken easily or turned quickly. That is no fault of the site but I am more careful about what I purchase from now on. If you want something quickly this is not the site that can achieve that for you so shipping is slow but worth every penny if you are patient. I always recommend Wish.

Date of experience: January 13, 2018
Kentucky
2 reviews
0 helpful votes
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Satisfied with Wish products
January 13, 2018

One thing I would suggest to work on is the speed of shipping and sometimes products are listed one price and you go to buy to find out its a more expensive price that is not cool.

Date of experience: January 13, 2018
Colorado
1 review
0 helpful votes
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Thank you so much!
January 13, 2018

Thank you so much I always get what I ordered or get a fast conclusive response when there is a problem with my order.

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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I received all my items earlier than it said. They are very efficient. I love all the items I ordered. Will shop with them again in the future!

Date of experience: January 13, 2018
Texas
1 review
0 helpful votes
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I absolutely love wish. I've bought clothes, shoes, jackets jewelry, wallets, watches, household items and so much more had a very low price.

Date of experience: January 13, 2018
Minnesota
1 review
0 helpful votes
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Shipping/delivery time.
January 13, 2018

The time it takes for the process of the order. I dont understand why it takes almost a month for regular, non express shipping. You took the shipping fee almost immediately and i didnt receive the order till almost the end of November.

Date of experience: January 13, 2018
Pennsylvania
2 reviews
0 helpful votes
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Great Prices and Items!
January 13, 2018

Love shopping on wish! Great Prices and Wish has some great items! Just wish shipping was sooner! But a lot of items do come early!

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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WISH Reveiw
January 13, 2018

Most of my orders are satisfied but others are a huge disappointment. Excample DRESS I BOUGHT WAS VERY CHEAPLY MADE AND NO WEAR NEAR WHAT THE PICTURE AND DESCRIPTON SAID IT WAS TO BE

Date of experience: January 13, 2018
New York
2 reviews
0 helpful votes
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Untrustworthy sellers!
January 13, 2018

Ordered gifts for Christmas in November and never received. They wanted me to wait additional days before refunding. And then tried to refund half my order instead of the whole thing.

Date of experience: January 13, 2018