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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I have been using wish for several years now. Always have had a good experience with them. Any issues are handled quickly.
I have ordered and received several items from Wish. I have not experienced any problems with the orders or deliveries. I have been very impressed with the prices of each item.
Have been buying on Wish & Geek for a couple of years. Very satisfied with the experience and with most items purchased.
Most items are cheaper than you can find on Amazon. As long as you don't need it right away, it's worth the wait.
Very satisfactory, The merchandise is what you guys say it is and it comes within the time period that you say it does so overall yes service is very satisfactory
Had good experience with wish and when I have had questions and refunds the issues I have had were always resolved in a good manner
Je me suis adapté a acheter des vêtements et souliers pour les grandeurs, vos prix ont montés et changent quand on choisi une grandeur ou couleur. Vous devrier peut-être vendre des articles plus gros comme souffleuse à neige, scie a chaine, articles d'auto plus gros comme lumières avant ou arriere essui-glace ect. Merci.
In all the purchases I have made, I only did no receive 2 of the items. I got fast refunds and they said if the items ever show up, I can keep them. I am now waiting on 2 bathing suits and they are really cute! Got some neat stuff for my granddaughters, too.
I placed 3 or 4 orders last year and was satisfied with all of them. Great prices, quality items and usually arrived ahead of time. I look forward to more purchases.
Excellent service everything I've ordered came on time and it's worth the money I really love the clothes and shoes I love the whole wish site
Had mostly great service just a few problems different items delivered to what I ordered but otherwise great
I have been shopping on Wish for over 2 years now. I have had very few issues, and those have only been as a result of international shipping. Wish has always made things right and given me an excellent experience. I recommend it to everyone I know!
I have and still love shopping from you and i tell people that it's the best site ad it seems that a lot of my family and friends have started to buy because of my recommendation and will keep telling
Good products at cheap prices some items never made it to my address and I let them know and still never received a good thing is the I didnt pay to much for
I didnt receive one product or a reimbursement for the product. I asked about the product was told it was in transit, but I never received it. That is my only complaint.
I enjoy shopping here and will continue to do so. Thank you...
I paid for 3 or 4 items & never received them will not use you people ever again, so please do not send me any updates on any goods
A great selection of items. All at very reasonable prices. Typically a very quick delivery to your home.
Everything I've received on wish was exactly as described, I buy for my son and myself plus other areas of interest, haven't had a dislike on anything I've received thank you wish for being an awesome app.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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