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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Simple
January 15, 2018

Easy to order and shop on line with Wish... not to mention the great prices. Pick your item place your order, pay for your order and that's it. Done... now just to wait for your order to arrive.

Date of experience: January 14, 2018
District of Columbia
1 review
0 helpful votes
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It was fair
January 15, 2018

Unsure what was bought from this seller. But for the most part I have been satisfied. Except on things like wigs and nail stuff. Samples is what is really sent

Date of experience: January 14, 2018
Louisiana
1 review
0 helpful votes
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I usually get what the items are supposed to be based on the pictures but sometimes they aren't as good of quality as they appear in the photos.

Date of experience: January 14, 2018
Florida
1 review
0 helpful votes
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Fun shopping experience
January 15, 2018

I've gotten lots of little gifts & things for myself & friends. Shipping can be a bit long but usually worth the wait.

Date of experience: January 14, 2018
Australia
2 reviews
2 helpful votes
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Love this site
January 17, 2018

Easy browsing and so many things to choose from. I love how you can 'buy with others' to reduce the price, and reviews are readily available. Of course always read the description. But even when i burnt myself i got a good deal :)

Date of experience: January 14, 2018
Canada
1 review
0 helpful votes
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Great customer service!
January 15, 2018

Great service and great prices on everything. Shipping and receiving products can be hit and miss but if item not received they are quick to deal with it!

Date of experience: January 14, 2018
South Carolina
1 review
0 helpful votes
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Great experience
January 15, 2018

I received great service. My refund was given to me with no issue and the money was returned to me very quickly.

Date of experience: January 14, 2018
Florida
1 review
0 helpful votes
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Mostly great
January 15, 2018

All the items I have received are great, but shipping is a problem because it is high. Though I understand some things you just need to pay for shipping. The only other issue I had was two of my packages didn't look like the image. I was very disappointing, overall Wish does great service.

Date of experience: January 14, 2018
California
3 reviews
0 helpful votes
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Love the products
January 14, 2018

Easy to make a purchase & lots of items to buy. Best part is you can get lower price with buying with a different buyer

Date of experience: January 14, 2018
Virginia
1 review
0 helpful votes
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Wonderful service
January 14, 2018

I have not only received most of my items when promised, some have actually came early. And everything was in perfect condition as stated.

Date of experience: January 14, 2018
Singapore
1 review
0 helpful votes
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Excellent service
January 14, 2018

Always have had except service from wish. The company's may not be on time with delivery but nice to know that wish has your back if you need a refund.

Date of experience: January 14, 2018
Minnesota
1 review
0 helpful votes
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Awesome
January 14, 2018

From my very first purchase I've love shopping at Wish. I've had good luck with the merchandise and if it's not what I've didn't like it's easy to exchange it or get a refund.

Date of experience: January 14, 2018
New York
1 review
0 helpful votes
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Love the wish site
January 14, 2018

Love the wish site great items great service
Even though I didnt get an item they were fast in helping me

Date of experience: January 14, 2018
North Carolina
2 reviews
0 helpful votes
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Nice products for affordable prices
January 14, 2018

I have made several purchases and received everything by a timely manner and as described.If I purchased an item and did not receive it, which happened only once, I was able to contact Wish who made sure I received a full refund ASAP. Very pleased with this company/web site.

Date of experience: January 14, 2018
Canada
1 review
0 helpful votes
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Each week a order something, since, I consider it s a steel, never will order again, and all of my friends too

Date of experience: January 14, 2018
New York
1 review
0 helpful votes
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Wish!
January 14, 2018

Great app! Wish has nice options with decent prices but the only thing is the tracking is off. Sometime packages don't come or they come and tracking isn't updated. Wish does a great job of making sure you are happy with orders. Thank you for the experience.

Date of experience: January 14, 2018
Texas
1 review
0 helpful votes
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Everything you could ask for in the best manner of shopping, wish goes above and beyond in that they even refund you when a store fails to upkeep their end of a deal.

Date of experience: January 14, 2018
Florida
1 review
0 helpful votes
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Refused exchanged
January 14, 2018

I was sent the wrong item and even when I did screenshots to prove to them I was sent the wrong item they still refused to send me the correct item.

Date of experience: January 14, 2018
Canada
1 review
0 helpful votes
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My shopping experience
January 14, 2018

I have been very satisfied with the wish shopping experience the product quality has been worthwhile.

Date of experience: January 14, 2018
Canada
1 review
0 helpful votes
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Products just acceptable
January 14, 2018

To many time bad quality and false information on the product by the sellers, sometime I had to ask for a refund because I received something cheap or broken

Date of experience: January 14, 2018