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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Good
January 20, 2018

I like your items service is a little slow, but overall it's good. I would love to keep doing business with you.

Date of experience: January 16, 2018
Ohio
1 review
1 helpful vote
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Blinggirl
January 20, 2018

For the most part Wish has delivered everything I've ordered and most of the jewelry has been very nice, however there are items that I have not received and the orders are a couple months old.

Date of experience: January 16, 2018
Pennsylvania
1 review
0 helpful votes
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They are great
May 5, 2021

Wish is a very good company they help with everything and answer your question fast very happy with tham

Date of experience: January 16, 2018
North Carolina
3 reviews
0 helpful votes
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Turtle or Hare?
January 19, 2018

Get products, lousy delivery service. A month wait for orders is a bit much. Dump the Turtle & hire the Hare.

Date of experience: January 16, 2018
Colorado
1 review
1 helpful vote
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Doesnt come through
January 19, 2018

I never recieved half the things i ordered always got my money back but i still would not recommend wish to any of my friends.

Date of experience: January 16, 2018
Minnesota
1 review
0 helpful votes
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Algunas cosas no me gustan
January 19, 2018

No me gusta que diga un precio y cuándo vas a pagar es más alto.
Me encanta la aplicación. Las tallas la mayoría se deben pedir más grandes

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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The clothing is literally the smallest sizes (even double XL is more like a medium) and awful material. However everything else I have bought there is fine but he shipping takes forever

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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GReat
January 19, 2018

I'm always happy with my shopping and when my orders don't go well the Wish team has been helping me every time!

Date of experience: January 16, 2018
Florida
1 review
0 helpful votes
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I love Wish!
January 19, 2018

Shopping at Wish is a great experience. I always find what I'm looking for at unbelievable prices. I'll keep on buying from you guys. Thanks for existing!

Date of experience: January 16, 2018
California
1 review
0 helpful votes
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Terrific products, stores, customer services. Very pleased with every aspect with every purchase. The "Daily Giveaway" is fabulous fun. 7days aweek and it is truely real. I have won numerous times and received the items as described in fine condition and quick delivery. First Look offers items for free in exchange for submitting a very honest reviewing of it. These perks are awesome and are presented in a very high caliber of honorable ethics. This is my true evaluation of my own experiences. I am sure that I am not alone in this appraisal. Check it out. Have fun, save money, all with confidence that "they have your back!".

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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Good costumer service
January 19, 2018

I had a issue with one order not showing up and was immediately offered a refund, they also got back to me quickly when inquiries were made, not all companies I have used do this

Date of experience: January 16, 2018
Iowa
1 review
0 helpful votes
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Great!
January 19, 2018

It has been great so far! If I don't get an item i get reimbursed which is nice. I have only ordered one thing that was broken and I am okay with that. Keep up the great work!

Date of experience: January 16, 2018
Mexico
1 review
0 helpful votes
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TRAYECTO DESCONOCIDO
January 18, 2018

YO VIVO EN MEXICO DF SOLICITE UN PRODUCTO Y NUNCA LLEGO, DESEO CONOCER CUAL ES EL TRAYECTO PASO A PASO PARA SABER DONDE BUSCAR LOS PEDIDOS

Date of experience: January 15, 2018
Australia
1 review
0 helpful votes
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I am very satisfied with the experience I do have buying at present.
So I do recomend this site for a new client coming on line for the first time or exisitng one to try new products.

Date of experience: January 15, 2018
Canada
1 review
0 helpful votes
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Reliable
January 18, 2018

I buy more than once a month on this site. The website is very reliable and the products of good quality.

Date of experience: January 15, 2018
Georgia
1 review
1 helpful vote
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Thinking of finding different shopping sites jave have not been happy with wish latley dont get my orders and when offered refund its only price of item not shipping

Date of experience: January 15, 2018
Australia
1 review
1 helpful vote
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I'm missing two items and can't get a refund. They never came and ur saying they did iv lost money I'm not happy

Date of experience: January 15, 2018
Mexico
1 review
0 helpful votes
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Good
January 18, 2018

Its good, i bought a lot here, but some times the products doesn't look like the photos they show and in one occasion the product never arrived.
Thanks!

Date of experience: January 15, 2018
Australia
1 review
0 helpful votes
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Very good service
January 18, 2018

Most Goods and services are of very good quality i have experienced. I have recommended Wish to several members of my family and friends. Most are amazed at the prices.

Date of experience: January 15, 2018
Texas
2 reviews
0 helpful votes
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Excellent ring purchase.
January 18, 2018

Great product. The ring is beautiful, I love it.¡!

Date of experience: January 15, 2018