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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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For the most part Wish has delivered everything I've ordered and most of the jewelry has been very nice, however there are items that I have not received and the orders are a couple months old.
Wish is a very good company they help with everything and answer your question fast very happy with tham
Get products, lousy delivery service. A month wait for orders is a bit much. Dump the Turtle & hire the Hare.
I never recieved half the things i ordered always got my money back but i still would not recommend wish to any of my friends.
No me gusta que diga un precio y cuándo vas a pagar es más alto.
Me encanta la aplicación. Las tallas la mayoría se deben pedir más grandes
The clothing is literally the smallest sizes (even double XL is more like a medium) and awful material. However everything else I have bought there is fine but he shipping takes forever
I'm always happy with my shopping and when my orders don't go well the Wish team has been helping me every time!
Shopping at Wish is a great experience. I always find what I'm looking for at unbelievable prices. I'll keep on buying from you guys. Thanks for existing!
Terrific products, stores, customer services. Very pleased with every aspect with every purchase. The "Daily Giveaway" is fabulous fun. 7days aweek and it is truely real. I have won numerous times and received the items as described in fine condition and quick delivery. First Look offers items for free in exchange for submitting a very honest reviewing of it. These perks are awesome and are presented in a very high caliber of honorable ethics. This is my true evaluation of my own experiences. I am sure that I am not alone in this appraisal. Check it out. Have fun, save money, all with confidence that "they have your back!".
I had a issue with one order not showing up and was immediately offered a refund, they also got back to me quickly when inquiries were made, not all companies I have used do this
It has been great so far! If I don't get an item i get reimbursed which is nice. I have only ordered one thing that was broken and I am okay with that. Keep up the great work!
YO VIVO EN MEXICO DF SOLICITE UN PRODUCTO Y NUNCA LLEGO, DESEO CONOCER CUAL ES EL TRAYECTO PASO A PASO PARA SABER DONDE BUSCAR LOS PEDIDOS
I am very satisfied with the experience I do have buying at present.
So I do recomend this site for a new client coming on line for the first time or exisitng one to try new products.
I buy more than once a month on this site. The website is very reliable and the products of good quality.
I'm missing two items and can't get a refund. They never came and ur saying they did iv lost money I'm not happy
Its good, i bought a lot here, but some times the products doesn't look like the photos they show and in one occasion the product never arrived.
Thanks!
Most Goods and services are of very good quality i have experienced. I have recommended Wish to several members of my family and friends. Most are amazed at the prices.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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