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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Purchase
January 19, 2018

Great online shopping experience with Wish. Fast arrival of products ordered and very well packaged.

Date of experience: January 16, 2018
Pennsylvania
1 review
0 helpful votes
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Orders
January 19, 2018

Half the things I order don't come because of my handcap I can't check the mail but my friend does everyday.

Date of experience: January 16, 2018
Australia
1 review
0 helpful votes
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Not happy
February 18, 2021

I didnt get my stuff and was not refunded. I emailed the support team and no response was given. And I take a very long time to get the items I requeste

Date of experience: January 16, 2018
Australia
1 review
1 helpful vote
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Fantastic service
January 19, 2018

Great service and the products came on time. I have never had any issues with wish, always very helpful and nothing was too big for any of the sellers

Date of experience: January 16, 2018
Nevada
1 review
1 helpful vote
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Items all very good. Good selection.
January 19, 2018

Arrive on time, and reasonably priced. Some items even arrive early and all in good condition.

FORGET SURVEY.

Date of experience: January 16, 2018
Illinois
1 review
1 helpful vote
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People are idiots in this company
January 19, 2018

Wish bad me from all orders because they needed proof of paypal ownership. Did everything they asked, they charged me money then never sent out the product.

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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Satisfied customer
January 19, 2018

I was impressed with the customer service and willingness to go the extra mile to be sure it is a stress free experience..

Date of experience: January 16, 2018
Iowa
2 reviews
0 helpful votes
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Excellent
January 19, 2018

I couldn't be happier with Wish! They beyond to make sure their customers are happy with their service
Thank you

Date of experience: January 16, 2018
Indiana
1 review
0 helpful votes
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I love Wish
February 18, 2021

The price and value is beyond belief, I love everything about it! I enjoy the clothes, the fetish items, the tens units, the pet products, I'm thrilled with all of it!

Date of experience: January 16, 2018
Australia
1 review
0 helpful votes
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Great site
January 19, 2018

Great experience with Wish easy to purchase goods and if you have any problems refunds given with no argument.

Date of experience: January 16, 2018
Australia
1 review
0 helpful votes
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Great place to shop for a range of products. If problem accrues fast response on inquiry. Great range of store to compare.

Date of experience: January 16, 2018
Australia
1 review
1 helpful vote
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Affordable, addictive
January 19, 2018

Wish is a pretty amazing shopping app. The prices are unbelievable and the quality of the products is pretty good, sometimes a little iffy but this is rarely. At time items Ive ordered havent arrived, however the refund policy is great and we get to keep the product if it arrives out side the delivery date, so you never lose any money.

Date of experience: January 16, 2018
California
1 review
0 helpful votes
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The earphones were exactly as advertised and Im happy with the quality for the price. I would call it a very good deal. The delivery was prompt enough to be on schedule.

Date of experience: January 16, 2018
Texas
1 review
0 helpful votes
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Great bargains and service
January 19, 2018

I have been satisfied with all the products I purchased. Shipping and customer service have been great.

Date of experience: January 16, 2018
Missouri
1 review
0 helpful votes
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Great
January 19, 2018

Just what I wanted. The color was just right. The store was great. Have ordered several different things from WISH. THANK YOU.

Date of experience: January 16, 2018
Connecticut
1 review
0 helpful votes
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Not very happy with wish. I never received item. I was not home due to work. Email wish said there was nothing they could do due to it being in September. It says it was not delivered. I asked for a refund didnt receive that either. Not happy takes your money and you dont receive item

Date of experience: January 16, 2018
Nevada
1 review
0 helpful votes
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Awesome place to shop!
January 19, 2018

I really enjoy shopping at this site. They really help if you have a problem. This message was emailed to me the only problem is I cannot pinpoint which item it is asking me about or if it's asking me about Wish itself.

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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Super
January 19, 2018

Super tout est très bien, je suis très contant de ma commande et tout bien reçu, bonne qualité aussi

Date of experience: January 16, 2018
Colorado
1 review
0 helpful votes
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Some excellent, some not good
February 18, 2021

I received excellent service and quality from sime, and never received the product several times with no refund.

Date of experience: January 16, 2018
Australia
1 review
0 helpful votes
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Sale price
January 19, 2018

The problem is when the item stated FREE, paid only shipping cost, when you choose the size n colour they no longer as a free item. All the items/mostly are quite misleading with the advertisement item $$$. Anyway, I just don't purchase from those misleading advertising item.
Cheers

Date of experience: January 16, 2018