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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I didnt get my stuff and was not refunded. I emailed the support team and no response was given. And I take a very long time to get the items I requeste
Great service and the products came on time. I have never had any issues with wish, always very helpful and nothing was too big for any of the sellers
Arrive on time, and reasonably priced. Some items even arrive early and all in good condition.
FORGET SURVEY.
Wish bad me from all orders because they needed proof of paypal ownership. Did everything they asked, they charged me money then never sent out the product.
I was impressed with the customer service and willingness to go the extra mile to be sure it is a stress free experience..
The price and value is beyond belief, I love everything about it! I enjoy the clothes, the fetish items, the tens units, the pet products, I'm thrilled with all of it!
Great experience with Wish easy to purchase goods and if you have any problems refunds given with no argument.
Great place to shop for a range of products. If problem accrues fast response on inquiry. Great range of store to compare.
Wish is a pretty amazing shopping app. The prices are unbelievable and the quality of the products is pretty good, sometimes a little iffy but this is rarely. At time items Ive ordered havent arrived, however the refund policy is great and we get to keep the product if it arrives out side the delivery date, so you never lose any money.
The earphones were exactly as advertised and Im happy with the quality for the price. I would call it a very good deal. The delivery was prompt enough to be on schedule.
I have been satisfied with all the products I purchased. Shipping and customer service have been great.
Not very happy with wish. I never received item. I was not home due to work. Email wish said there was nothing they could do due to it being in September. It says it was not delivered. I asked for a refund didnt receive that either. Not happy takes your money and you dont receive item
I really enjoy shopping at this site. They really help if you have a problem. This message was emailed to me the only problem is I cannot pinpoint which item it is asking me about or if it's asking me about Wish itself.
I received excellent service and quality from sime, and never received the product several times with no refund.
The problem is when the item stated FREE, paid only shipping cost, when you choose the size n colour they no longer as a free item. All the items/mostly are quite misleading with the advertisement item $$$. Anyway, I just don't purchase from those misleading advertising item.
Cheers
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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