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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I would of give it a full 5 stars but the reason is that sometimes my products don't even arrived but other than that everything about Wish is supper. I love the items I had bought in the past.
Dissatisfied with a few orders, wrong size so many times, some quality so disgusting. Dont think I will buy from Wish anymore once bitten twice shy. Thing sometimes do not come on time in post.
Great prices and service. Sometimes I find you have to watch the sizes of clothes as they tend to be on the small side
I would give 5 stars but the only reason for that is some times I dont receive my items I order but most the time I get refunded or my item replaced for you have good customer service, over all I dont have anything bad to say about WISH, obviously I like it because I have ordered over 50 items this past year alone
Sold fake camcorder to me. Tried to return it for my money, but no one responded to my request.
Money wasted
Pour la plupart de mes commandes sont livré même si le délais est long mais aussi des marchandises ne sont pas livré et ce depuis plus de 5 mois
I like Wish but wish the price thats on the product was a true price and would not change due to the size. Not everyone is a size extra small and thats the product that is at such a low price. It really sucks and the Irans take forever to get back to you
The only drawback I have with Wish is in order to receive item more timely the increased cost out weighs the value of the item.
I am happy and content when I get my items :) I am not much of a writer so I really don't know what to say. If i am missing anything i usually get a response and or refund back fast.
Satisfait des tissus que je reçois toujour bien emballé reçois dans les delait. Quelle que fois les colie arrive plus tard que la date prévue mais pas arrivé souvent mais toujours aussi satisfait
I never recieved my package! Not the 1st time on wish that this has happened I am actually considering not purchasing anything from wish anymore
My request was attended to very promptly and a refund was issued. I was very satisfied with the response from Wish
I like the site and they are very good at helping out where possible as Ive had some items not arrive and they have refunded with no problems.
With clothing they can be a problem though as they normally come to small and thats probably the worst thing about this site. But over all I still use it.
I ordered a smart watch, I only paid like 14 dollars for it so I was expecting a piece of $#*!, but not a piece of $#*! that wouldnt even turn on. Sent a request for a refund with a note that said all I wanted was a functioning watch, nevermind the refund. No reply.
It helps to the people that no time going to malls, I'll got the item on time, all item that i bought its work and very nice, I'd always use it, amazing I'd admired you wish that all your item is very good.
Idk why they are really having me do this. I dont want to so ima just send this in. And why does it have to be 100 characters. I have to just write more for no reason.
I really do enjoy using wish and there arnt to many things I would like to change but if I could it would be to see a few less sex toys and a few more actuate pictures of the products. But over all very happy
I have been buying from wish for over 4 years and never had problem with any of my orders. Thank you wish.
Most items r just as described, some r way off. 2 items i purchased arrived broken, a curling iron, and a art easel stand. Some clothing way smaller than normal sizing. But overall good cool products
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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