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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Satisfy
January 19, 2018

I would of give it a full 5 stars but the reason is that sometimes my products don't even arrived but other than that everything about Wish is supper. I love the items I had bought in the past.

Date of experience: January 16, 2018
Australia
1 review
0 helpful votes
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Somethings are good some not good
January 19, 2018

Dissatisfied with a few orders, wrong size so many times, some quality so disgusting. Dont think I will buy from Wish anymore once bitten twice shy. Thing sometimes do not come on time in post.

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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Yes I love wish
January 19, 2018

Great prices and service. Sometimes I find you have to watch the sizes of clothes as they tend to be on the small side

Date of experience: January 16, 2018
Pennsylvania
1 review
0 helpful votes
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Wish
January 19, 2018

I would give 5 stars but the only reason for that is some times I dont receive my items I order but most the time I get refunded or my item replaced for you have good customer service, over all I dont have anything bad to say about WISH, obviously I like it because I have ordered over 50 items this past year alone

Date of experience: January 16, 2018
New York
1 review
1 helpful vote
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FAKE TOY CAMCORDER
January 19, 2018

Sold fake camcorder to me. Tried to return it for my money, but no one responded to my request.
Money wasted

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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Marchandise payé non reçu
January 19, 2018

Pour la plupart de mes commandes sont livré même si le délais est long mais aussi des marchandises ne sont pas livré et ce depuis plus de 5 mois

Date of experience: January 16, 2018
North Carolina
1 review
1 helpful vote
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Prices not real
January 19, 2018

I like Wish but wish the price thats on the product was a true price and would not change due to the size. Not everyone is a size extra small and thats the product that is at such a low price. It really sucks and the Irans take forever to get back to you

Date of experience: January 16, 2018
Florida
2 reviews
0 helpful votes
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The only drawback I have with Wish is in order to receive item more timely the increased cost out weighs the value of the item.

Date of experience: January 16, 2018
Colorado
1 review
0 helpful votes
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Happy
January 19, 2018

I am happy and content when I get my items :) I am not much of a writer so I really don't know what to say. If i am missing anything i usually get a response and or refund back fast.

Date of experience: January 16, 2018
Canada
1 review
1 helpful vote
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Satisfait des tissus que je reçois toujour bien emballé reçois dans les delait. Quelle que fois les colie arrive plus tard que la date prévue mais pas arrivé souvent mais toujours aussi satisfait

Date of experience: January 16, 2018
Minnesota
1 review
0 helpful votes
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Never again
February 18, 2021

I never recieved my package! Not the 1st time on wish that this has happened I am actually considering not purchasing anything from wish anymore

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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Refund request
May 5, 2021

My request was attended to very promptly and a refund was issued. I was very satisfied with the response from Wish

Date of experience: January 16, 2018
Australia
1 review
0 helpful votes
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I like the site and they are very good at helping out where possible as Ive had some items not arrive and they have refunded with no problems.
With clothing they can be a problem though as they normally come to small and thats probably the worst thing about this site. But over all I still use it.

Date of experience: January 16, 2018
Canada
1 review
1 helpful vote
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Last of customer service
January 19, 2018

I ordered a smart watch, I only paid like 14 dollars for it so I was expecting a piece of $#*!, but not a piece of $#*! that wouldnt even turn on. Sent a request for a refund with a note that said all I wanted was a functioning watch, nevermind the refund. No reply.

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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It helps to the people that no time going to malls, I'll got the item on time, all item that i bought its work and very nice, I'd always use it, amazing I'd admired you wish that all your item is very good.

Date of experience: January 16, 2018
California
1 review
0 helpful votes
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Um
January 19, 2018

Idk why they are really having me do this. I dont want to so ima just send this in. And why does it have to be 100 characters. I have to just write more for no reason.

Date of experience: January 16, 2018
Australia
1 review
0 helpful votes
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There isnt much that needs to change
January 19, 2018

I really do enjoy using wish and there arnt to many things I would like to change but if I could it would be to see a few less sex toys and a few more actuate pictures of the products. But over all very happy

Date of experience: January 16, 2018
Georgia
2 reviews
0 helpful votes
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The price and the shipping
January 19, 2018

I have been buying from wish for over 4 years and never had problem with any of my orders. Thank you wish.

Date of experience: January 16, 2018
Ohio
2 reviews
0 helpful votes
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Carol
January 19, 2018

Products take way to long to arrive. 925 Sterling silver jewelry is never really sterling always turns.

Date of experience: January 16, 2018
Canada
1 review
1 helpful vote
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Review 1
January 19, 2018

Most items r just as described, some r way off. 2 items i purchased arrived broken, a curling iron, and a art easel stand. Some clothing way smaller than normal sizing. But overall good cool products

Date of experience: January 16, 2018