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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Very good site.
January 19, 2018

Very good site good presentment for the items
Nice service. Very easy to operate whit the category. Perfect.

Date of experience: January 16, 2018
Australia
1 review
0 helpful votes
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It's a good website great products just read and you will understand what you are actually getting.
And sometime the item doesn't come as u expected so message wish and they will fix the problem one way or another but by the end you are always happy

Date of experience: January 16, 2018
Texas
1 review
0 helpful votes
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Meh
January 19, 2018

If you like cheap household wares, this is a good place to order them as long as you're willing to wait up to a month to get your items. However, sometimes you might not get the items at all. So the deals are great but sometimes you're just waiting for nothing.
Also the clothes run really small. Like Barbie small. I started out ordering lots of things but the last handful of orders I made, I didn't receive any of the items so I'm going to scale back on ordering from here and go to a more reputable online retailer.

Date of experience: January 16, 2018
California
1 review
0 helpful votes
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Make sure to give people items that don't break 2 days after receive make sure people get their items on time and not damage when received

Date of experience: January 16, 2018
Colorado
1 review
0 helpful votes
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Wish come true
January 19, 2018

I have been ordering for wish.com for over a year. The products are what is described and more. Only had one package that didn't show up and Wish was quick to give me the credit back.
I tell people about Wish all the time.
I don't mind the wait, because I allow for it in my ordering timing.

Date of experience: January 16, 2018
Minnesota
1 review
0 helpful votes
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Awesome
January 19, 2018

I love shopping on wish. It's the best site around I will continue shopping there for my wants and desires

Date of experience: January 16, 2018
Florida
1 review
0 helpful votes
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Great buys and gift ideas!
January 19, 2018

I love buying trinkets, electronics, watches, clothes and more from this site at super bargain prices. This place rocks!

Date of experience: January 16, 2018
Texas
1 review
0 helpful votes
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I gave a 4 instead of a 5 because I had a couple problems but between WISH and I we always got it straighten out. You get exactly what you see.

Date of experience: January 16, 2018
Germany
1 review
0 helpful votes
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I order things for family and friends years ago and never gotten it. Putting me in a bind. Still haven't gotten my money back.

I got things i order for myself and that.

Date of experience: January 16, 2018
California
1 review
0 helpful votes
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Amazing customer service!
January 19, 2018

Wish shopping is always so fun! I love it and more than anything that they are always willing to help! Customer service has always been a great experience!

Date of experience: January 16, 2018
Louisiana
1 review
0 helpful votes
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Wow
January 19, 2018

This was easy I got myself stuff very fast and I love to use the app makes shopping online very fun I would highly recommend it to anyone who's is looking for a

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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Store de fenetre
January 19, 2018

Très bonne expérience très satisfaite du produit et je vais en recommander d'autre car j'en ai besoin de plus

Date of experience: January 16, 2018
California
1 review
0 helpful votes
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Placing an order on Wish website is 50:50 chances to received of your order on the mail and 50:50 changes you like the quality of the items. There is no guarantees that you'll 100% received your item nor satisfied with the quality... the website doesn't offer or gave any satisfied buyer protection if you don't received the item nor if you do not like the quality of the item, it does asked you if you received the item. But then after you let them know that you do not received the item... no further action taken by the administrative... disappointing... therefore I only placed orders that I knew I won't feel big loss if I do not received the item... or if I do not satisfied with the quality of the items. The value that I'm ready to loose either way.

Date of experience: January 16, 2018
Tennessee
1 review
0 helpful votes
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Just about everything I have ordered has arrived and no sooner than two months its either the wrong size damaged or doesnt work

Date of experience: January 16, 2018
Tennessee
1 review
1 helpful vote
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False advertising on products
January 19, 2018

False advertising the products I receive are nothing like the pictures $#*! falling apart it sucks then trying to return the stuff is a hassle Im over it

Date of experience: January 16, 2018
Pennsylvania
1 review
0 helpful votes
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Satisfied customer
January 19, 2018

Item was on time and exactly what I wanted when I ordered. I Will order from them again. Great products and comes on time.

Date of experience: January 16, 2018
Arkansas
1 review
0 helpful votes
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False advertising
February 18, 2021

Products did not match the description. Sizing way off. Deactivating my account. Knock off products.

Date of experience: January 16, 2018
Virginia
1 review
0 helpful votes
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It's great to do shopping with WISH.
January 19, 2018

Will continue to shop at wish.com. The customer service was great, definitely gonna shop more n more for upcoming functions

Date of experience: January 16, 2018
Washington
1 review
0 helpful votes
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Fun shopping site
January 19, 2018

Not many problems. Things not arriving is not your fault, it's the post office. Most things I buy are just fine. There have been a few problems but I call customer service and done.

Date of experience: January 16, 2018
Georgia
1 review
0 helpful votes
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Very nice necklace.
January 19, 2018

I had bought it for my daughter because her dog that she had for years passed away. I was very pleased how nice it was when it arrived. She loved it.

Date of experience: January 16, 2018