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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Very good site good presentment for the items
Nice service. Very easy to operate whit the category. Perfect.
It's a good website great products just read and you will understand what you are actually getting.
And sometime the item doesn't come as u expected so message wish and they will fix the problem one way or another but by the end you are always happy
If you like cheap household wares, this is a good place to order them as long as you're willing to wait up to a month to get your items. However, sometimes you might not get the items at all. So the deals are great but sometimes you're just waiting for nothing.
Also the clothes run really small. Like Barbie small. I started out ordering lots of things but the last handful of orders I made, I didn't receive any of the items so I'm going to scale back on ordering from here and go to a more reputable online retailer.
Make sure to give people items that don't break 2 days after receive make sure people get their items on time and not damage when received
I have been ordering for wish.com for over a year. The products are what is described and more. Only had one package that didn't show up and Wish was quick to give me the credit back.
I tell people about Wish all the time.
I don't mind the wait, because I allow for it in my ordering timing.
I love buying trinkets, electronics, watches, clothes and more from this site at super bargain prices. This place rocks!
I gave a 4 instead of a 5 because I had a couple problems but between WISH and I we always got it straighten out. You get exactly what you see.
I order things for family and friends years ago and never gotten it. Putting me in a bind. Still haven't gotten my money back.
I got things i order for myself and that.
Wish shopping is always so fun! I love it and more than anything that they are always willing to help! Customer service has always been a great experience!
This was easy I got myself stuff very fast and I love to use the app makes shopping online very fun I would highly recommend it to anyone who's is looking for a
Très bonne expérience très satisfaite du produit et je vais en recommander d'autre car j'en ai besoin de plus
Placing an order on Wish website is 50:50 chances to received of your order on the mail and 50:50 changes you like the quality of the items. There is no guarantees that you'll 100% received your item nor satisfied with the quality... the website doesn't offer or gave any satisfied buyer protection if you don't received the item nor if you do not like the quality of the item, it does asked you if you received the item. But then after you let them know that you do not received the item... no further action taken by the administrative... disappointing... therefore I only placed orders that I knew I won't feel big loss if I do not received the item... or if I do not satisfied with the quality of the items. The value that I'm ready to loose either way.
Just about everything I have ordered has arrived and no sooner than two months its either the wrong size damaged or doesnt work
False advertising the products I receive are nothing like the pictures $#*! falling apart it sucks then trying to return the stuff is a hassle Im over it
Item was on time and exactly what I wanted when I ordered. I Will order from them again. Great products and comes on time.
Products did not match the description. Sizing way off. Deactivating my account. Knock off products.
Will continue to shop at wish.com. The customer service was great, definitely gonna shop more n more for upcoming functions
Not many problems. Things not arriving is not your fault, it's the post office. Most things I buy are just fine. There have been a few problems but I call customer service and done.
I had bought it for my daughter because her dog that she had for years passed away. I was very pleased how nice it was when it arrived. She loved it.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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