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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Iowa
2 reviews
1 helpful vote
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Love it
January 19, 2018

I love this site so many things at such great deals five stars haven't had a bad experience with then yet

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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Nice and stealth
January 19, 2018

Looks good
Fits vary nice
Fast delivery
Would buy again from the seller
Send me a gift card lmao
Only thing is did not come with a box and I can't figure out were to put my Sim card in

Date of experience: January 16, 2018
Florida
1 review
0 helpful votes
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Love this sight!
May 5, 2021

I havent had a problem with 1 thing Ive ordered.
The one time I didnt receive a item wish was very prompt in fixing the issue! Thanks my family loves wish!

Date of experience: January 16, 2018
Mexico
2 reviews
0 helpful votes
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Leggings order
January 19, 2018

I ordered four pairs of leggings and one pair was made for Chinese even though Xlarge. They tore in one wearing and I am not that big. All the others were goood and fit well.

Delivery was fairly fast, but one pair every few days. That was ok.

Date of experience: January 16, 2018
Australia
1 review
1 helpful vote
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Fake & never turned up
January 19, 2018

Found out after ordering that all Wish sales for that item were infact fakes. They were the same price as genuine ones so very disappointed. Then it never turned up anyway! But glad Wish responded quickly to the refund.

Date of experience: January 16, 2018
New Mexico
1 review
0 helpful votes
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A lot of great deals!
January 19, 2018

I will continue to shop here as long as Wish is around. If you got a little patience, You just can't beat the prices!

Date of experience: January 16, 2018
Oklahoma
1 review
0 helpful votes
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Great!
January 19, 2018

I love ordering things from wish they have great items for a great price. This site is great for birthday gifts or just because gifts I just really love this site it's a one stop shop I've let go of my Other sites and I. Just stick with with wish

Date of experience: January 16, 2018
Tennessee
2 reviews
0 helpful votes
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Arrived later than described
January 19, 2018

Items arrived later than originally said when purchase was made Items were to be gifts and arrived too late. Also, items were not as big as pictures appeared.

Date of experience: January 16, 2018
Ohio
1 review
0 helpful votes
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Excellent site
January 19, 2018

They have been the best site to me. I have order different things. Differently recommend. They back there promise 100%.

Date of experience: January 16, 2018
Australia
1 review
0 helpful votes
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Good $#*!
January 19, 2018

Everything arrived early or on time, except for one item. The quality was decent, nothing to complain about it. Overall a solid couple of experiences.

Date of experience: January 16, 2018
Arizona
2 reviews
0 helpful votes
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I love this
May 5, 2021

Mostly everything I get from here is great and I have not had too many problems except size. Some things run small but I am a big perso

Date of experience: January 16, 2018
Georgia
1 review
0 helpful votes
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Abundance of goodies
January 19, 2018

So much to choose from at reasonable prices. So nice to have shopping at my fingertips. Cant freakn wait to buy some more items

Date of experience: January 16, 2018
Missouri
1 review
0 helpful votes
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Love shopping on here
January 19, 2018

I love all the different items. Have had pretty good luck with most things so far. Also never had a problem with returns either. I will be a wish customer for a lifetime!

Date of experience: January 16, 2018
Australia
1 review
0 helpful votes
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Wish is a great website
January 19, 2018

Very happy with website and products. Had one product arrive broken and the after sales service was excellent. Recommending this site to everyone I know.

Date of experience: January 16, 2018
New York
11 reviews
9 helpful votes
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The worst customer service ever! I sent at least 6-7 unanswered emails to Wish.com asking what battery the watch they sent me requires since it did not come w/one & no reply from anyone, then I tried to place a second order with Wish.com and my account was blocked but they charged my credit card anyway so I sent them a few emails requesting an explanation as to why my account was blocked and I still haven't heard anything from anyone at Wish.com.

Date of experience: January 16, 2018
Australia
1 review
0 helpful votes
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Very satisfied
January 19, 2018

Shopping with wish is easy. They have a great range of clothing, home wares and everything.
My orders arrived much earlier than stated on confirmation. Everything I have ordered fits perfectly. I am very happy shopping with wish and tell everyone about it.

Date of experience: January 16, 2018
New York
2 reviews
0 helpful votes
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Represent
January 19, 2018

Some of the diamond painting need some that we not packed with with them at all. The company should some place where we can be that we can get them a sad thing work your fingers off and all you get unfinished project and no one to help i have call no answer so then write no answer Back up you product is a good ides

Date of experience: January 16, 2018
New Jersey
1 review
0 helpful votes
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Good good good
January 19, 2018

Up until now everything has either come early or on time. Right now Im waiting on 2 items that are late. But other than that its been good.

Date of experience: January 16, 2018
Australia
1 review
0 helpful votes
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Never had a bad experience.
January 19, 2018

I have bought many things from Wish and apart from the long postage times (which are expected) I really can't fault them. The customer service is excellent and the prices are fantastic. I would be wary of ordering clothes as the sizing is mainly Chinese, but I've found everything else is just as the photos show, but you must read the sizes of things.

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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Incompatibilité
January 19, 2018

Les montres ne fonctionnent pas, je n'ai jamais réussi à synchroniser les montres avec l'application, je détestent vraiment mon achat, c'est de l'argent mis dans le feu, je suis très déçu

Date of experience: January 16, 2018