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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Ive contacted so many of the wish people that Ive had received things broken or wrong and also I have not received around 2 things but no one would reply to me so wish is absolutely disgusting and now 90% of my family dislike wish because of the same experience. And also when I get asked about wish I will tell them my horrible experience and tell them not to buy from there
Takes to long yeah its good prices but if u end up with fake jewlery u lose out and shipping takes too long
Love the items and great pricing! So easy to shop at WISH and items are shipped fast! I love my WISH!
Any time something doesn't go good I take pictures and I send it to you guys and you always give me the best deals ever and I like that here even though I order stuff you guys give me a lot of discounts I have told everyone about this wish
As always - great prices + selection. Only drawback I always find something I would never have thought of buying. But the price was too hard to turn down. Delivery has always taken a little time, but totally tolerable for the price.
Always fun to see all the gadgets + stuff.
I get on the wish side and I just have to fight myself to get off it I really enjoy the site everything that I have bought has been excellent I really enjoy shopping I'm wish
The old adage applies here: You get what you pay for. Sure, the prices are cheap, but it's 50/50 whether you will receive delivery. I had an order that was not delivered, I was forced to wait beyond the estimated delivery date to complain. Then when I complained, they said I waited too long to complain, and refused a refund. Huh?! Whatever, it's $3, but gimme a break!
Love it! I shop on here all the time! My experience with Wish has been great! I get compliments all the time on the clothes I order from Wish
They always send my orders a little earlier and that is awesome. I will keep ordering from them. And recommend it to my friends and family.
Every product I have ordered since I found wish has been great. All the products are brand new and packaged. Service from everyone is very polite and they all have great shipping.
And several times when the item arrived, it was broken or non-working. I had a couple instances where the item was never shipped or just flat out refunded without telling me. Very unhappy with the way things are run.
I have been with Wish four 3 years now. I have always been treated with respect and they always corrected any items sent by mistake.
Awesome company!
Thanks again and have been working with the helping with the helping me with this and all the bestest ever
I have several month as a customer of Wish. I bought a lot of things and I am very happy. I will go forward. Thank you for the variety of products, and the incredible prices.
I have quite a few of the items I ordered and some of them are not what I wanted or the wrong size but overall I really appreciate being able to shop on line and the clothes are great.
The shipping was very fast. Item was in wonderful condition. I would buy from again and highly recommend to everyone.
I love wish. ComIve been ordering from Wish for over a year now everything I have gotten has been really nice thank you wish
I have ordered from wish more often then I can count, never been disappointed. There have been times I did not receive my order but wish has ALWAYS made it right. I love this site and will continue to shop on it, makes dressing nice highly affordable. Thank you for that.
Some stuff is real cheap and poor quality other items are great. Depends on what u buy. Do like the jewelry
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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