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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Extremely bad
February 18, 2021

Ive contacted so many of the wish people that Ive had received things broken or wrong and also I have not received around 2 things but no one would reply to me so wish is absolutely disgusting and now 90% of my family dislike wish because of the same experience. And also when I get asked about wish I will tell them my horrible experience and tell them not to buy from there

Date of experience: January 16, 2018
Texas
1 review
0 helpful votes
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Crappy shipping updates
February 18, 2021

Takes to long yeah its good prices but if u end up with fake jewlery u lose out and shipping takes too long

Date of experience: January 16, 2018
Hawaii
1 review
0 helpful votes
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Excellent Service
January 19, 2018

Love the items and great pricing! So easy to shop at WISH and items are shipped fast! I love my WISH!

Date of experience: January 16, 2018
California
1 review
0 helpful votes
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Any time something doesn't go good I take pictures and I send it to you guys and you always give me the best deals ever and I like that here even though I order stuff you guys give me a lot of discounts I have told everyone about this wish

Date of experience: January 16, 2018
Florida
1 review
0 helpful votes
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Adoorable1
January 19, 2018

As always - great prices + selection. Only drawback I always find something I would never have thought of buying. But the price was too hard to turn down. Delivery has always taken a little time, but totally tolerable for the price.
Always fun to see all the gadgets + stuff.

Date of experience: January 16, 2018
Florida
1 review
0 helpful votes
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I just love the site
May 5, 2021

I get on the wish side and I just have to fight myself to get off it I really enjoy the site everything that I have bought has been excellent I really enjoy shopping I'm wish

Date of experience: January 16, 2018
New Hampshire
1 review
0 helpful votes
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The old adage applies here: You get what you pay for. Sure, the prices are cheap, but it's 50/50 whether you will receive delivery. I had an order that was not delivered, I was forced to wait beyond the estimated delivery date to complain. Then when I complained, they said I waited too long to complain, and refused a refund. Huh?! Whatever, it's $3, but gimme a break!

Date of experience: January 16, 2018
New Mexico
1 review
0 helpful votes
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I love wish.com
January 19, 2018

Love it! I shop on here all the time! My experience with Wish has been great! I get compliments all the time on the clothes I order from Wish

Date of experience: January 16, 2018
Texas
1 review
0 helpful votes
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Very impressed.
January 19, 2018

They always send my orders a little earlier and that is awesome. I will keep ordering from them. And recommend it to my friends and family.

Date of experience: January 16, 2018
Pennsylvania
1 review
0 helpful votes
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Great products at spectacular prices!
January 19, 2018

Every product I have ordered since I found wish has been great. All the products are brand new and packaged. Service from everyone is very polite and they all have great shipping.

Date of experience: January 16, 2018
California
1 review
0 helpful votes
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Shipping takes too long
January 19, 2018

And several times when the item arrived, it was broken or non-working. I had a couple instances where the item was never shipped or just flat out refunded without telling me. Very unhappy with the way things are run.

Date of experience: January 16, 2018
Nebraska
4 reviews
0 helpful votes
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I have been with Wish four 3 years now. I have always been treated with respect and they always corrected any items sent by mistake.
Awesome company!

Date of experience: January 16, 2018
Florida
1 review
0 helpful votes
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Thanks for the
May 5, 2021

Thanks again and have been working with the helping with the helping me with this and all the bestest ever

Date of experience: January 16, 2018
Illinois
1 review
0 helpful votes
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Son inresponsables por que como clienta me fallaron uno espera sus pedidos y al final no los evian tube lala experiencia al princpio todo bien

Date of experience: January 16, 2018
Pennsylvania
1 review
0 helpful votes
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I am happy to shop at Wish
January 19, 2018

I have several month as a customer of Wish. I bought a lot of things and I am very happy. I will go forward. Thank you for the variety of products, and the incredible prices.

Date of experience: January 16, 2018
California
1 review
0 helpful votes
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I have quite a few of the items I ordered and some of them are not what I wanted or the wrong size but overall I really appreciate being able to shop on line and the clothes are great.

Date of experience: January 16, 2018
Colorado
1 review
0 helpful votes
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The shipping was very fast.
January 19, 2018

The shipping was very fast. Item was in wonderful condition. I would buy from again and highly recommend to everyone.

Date of experience: January 16, 2018
Ohio
2 reviews
0 helpful votes
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I love wish.com
January 19, 2018

I love wish. ComIve been ordering from Wish for over a year now everything I have gotten has been really nice thank you wish

Date of experience: January 16, 2018
California
1 review
0 helpful votes
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I love wish
January 19, 2018

I have ordered from wish more often then I can count, never been disappointed. There have been times I did not receive my order but wish has ALWAYS made it right. I love this site and will continue to shop on it, makes dressing nice highly affordable. Thank you for that.

Date of experience: January 16, 2018
Wisconsin
2 reviews
0 helpful votes
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Gotta read comments before buying
January 19, 2018

Some stuff is real cheap and poor quality other items are great. Depends on what u buy. Do like the jewelry

Date of experience: January 16, 2018