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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Ireland
1 review
3 helpful votes
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I have an order history of 10 items. From the 10 items ordered: 3 arrived each a couple of weeks late, the remaining 7 items did not arrive despite order confirmation and tracking nos.
The 7 items that did not arrive were all refunded.
I have been online shopping for 15 years from all over the world, this is the worst customer experience I have ever had.

Date of experience: January 23, 2018
Australia
2 reviews
2 helpful votes
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Its a great site
January 26, 2018

Everything I have brought of wish has been fantastic and just what I expected it to be keep up the good work wish

Date of experience: January 23, 2018
Oklahoma
1 review
1 helpful vote
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It is and still is amazing first time being on this sight and I can get what I want I love it love love love love it

Date of experience: January 23, 2018
Texas
1 review
12 helpful votes
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Wish sent me a black fabric bag instead of the shirt that I ordered. I need a refund, but they want me to pay to ship the bag back to them before they will refund my money. How insulting is that? It was their mistake, and they should not charge me for their error! I tried to call and e-mail customer service, but I bet I don't hear anything back. I would not order from them again, not legit company. Save your money for something real. Zero stars.

Date of experience: January 22, 2018
Australia
1 review
2 helpful votes
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Shop to your finger pops.
January 25, 2018

Wish as very thing you need for just a low cost. You need to adjust to the delivery time as it is not straight away. But you alway look fodward to the mail. Glad i found wish as saved and cost me alot of money. As you buy things you really do not need. Some of the jewellery is not real silver as it is advertised and a couple of items have never turn up or been delivered to wrong address. Over all very Happy to keep shopping with Wish.

Date of experience: January 22, 2018
Virginia
1 review
0 helpful votes
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I love wish
May 5, 2021

Wish has great stuff and great prices I buy a lot from them and would recommend them to the world. If you have any questions or problems with your orders youll have a response usually in twenty four hours and they always resolve any problem Ive ever had and that has only been a couple times that I didnt receive my things and theyd have me refunded in a day two at most so I love wish and will continue to order from them as often as Im able

Date of experience: January 22, 2018
Canada
1 review
10 helpful votes
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I provided info that I researched from the post office and still nothing was done. I would like a refund for items I did not receive

Date of experience: January 21, 2018
Australia
1 review
2 helpful votes
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Very satisfied
January 24, 2018

I found wish to be a great price point and also get my goods in a timely fashion I've got no complaints.

Date of experience: January 20, 2018
Canada
1 review
5 helpful votes
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I was happy to command a simili fur coat size 6xl. My deception is the size is mutch to small, Now I am stock with a splending coat but can't wear it... and that's happening very often, top or dress. With all the stock I have I'll be able to open a store...

Date of experience: January 20, 2018
Florida
1 review
0 helpful votes
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I don't know what this order is for
February 18, 2021

The numbering system you use does not show up that way on wish so I don't know what this order is for if it's for the external hard drive cases I never received them and because of that I will never shop on wish again I'm done with you people thank you. Everything was great in the beginning but over the holidays I didn't receive a few packages and I'm done ordering I was starting to spend quite a bit on wish and planning to buy a lot more things speakers at security system for the home cameras but no thank you

Date of experience: January 20, 2018
New York
1 review
1 helpful vote
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Its is a # 1 to shop with u
January 24, 2018

I do enjoy shopping with ü; thank ü very. Its very easy and convent to shop. I look froward to shop with ü in the future and again thank u.

Date of experience: January 20, 2018
Texas
1 review
1 helpful vote
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As promised
January 24, 2018

Shipping is slow that's why I only gave a 4 rating, however ever thing I've ever ordered was just as promised! I order things all the time!

Date of experience: January 20, 2018
Colorado
1 review
4 helpful votes
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?
January 22, 2018

I don't know which order this was For? I have been satified with all but one item ij never recieved

Date of experience: January 20, 2018
California
1 review
4 helpful votes
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Noesta bueno
January 22, 2018

Yo solo ablo inglés nolo se escribir pero español si pueden mandarme la aplicasion otrabes lo que no megusto de wish es que me pidieron el estado de cuenta y para mi eso es pribado y lp segundo la ultima comprs fue un bestido y estaba orrible noze parese en la foto

Date of experience: January 20, 2018
Australia
1 review
2 helpful votes
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Only one time there has been a situation
My list of orders been gone off the list. I looked in my old email address and found only one order. Could you check my account please and email me at jennywright585.com

Date of experience: January 19, 2018
Kentucky
1 review
5 helpful votes
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Not received
January 22, 2018

I haven't received a lot of my orders. I paid for those items and it frustrates me that I haven't gotten them in the mail yet

Date of experience: January 19, 2018
Washington
1 review
13 helpful votes
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Great at first until...
January 22, 2018

I SPENT THOUSANDS OF DOLLAR'S DURING THE HOLIDAY SEASON. FOUND OUT AFTER I LEARNED TO TRUST YOUR COMPANY THAT YOU OVERCHARGED ME ON POSTAGE AND BECAUSE THE COMPANY NEVER SENDS AN INVOICE OF CHARGES, I NOW DON'T TRUST WISH... I HAD SOME MONEY AND WAS BLESSED FOR THE FACT THAT COULD AFFORD the Christmas presents to bless my family for the many years they helped me. To find out Wish ripped me off with so many overcharging makes me sick. Contact me with what I paid 2017 to find your errors in what you charged me or I will sue you.

Date of experience: January 19, 2018
Nevada
1 review
7 helpful votes
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Noy very satisfied
January 22, 2018

Nothing I received was like on pictures and also got incomplete orders...

Date of experience: January 19, 2018
Georgia
1 review
1 helpful vote
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Great web site.
January 21, 2018

Love your stuff. Prices are great. Will be ordering from there again. I have told friends how great it is.

Date of experience: January 19, 2018
California
1 review
3 helpful votes
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I order a belt pouch and got a cloth bag of some sort. I give them the order number and then even sent a picture of which I received and the info from the pouch it came in. Giving up - after some 30 emails back and forth (they don't read previous ones apparently) and then saying they need a copy of my back statement to prove I purchased it with my credit card (I refused to send them a bank statement) they have not even attempted to replace it with the correct one or do anything about it. I will refuse payment with my back who will back me up. Will never buy from them again nor recommend them.

Date of experience: January 19, 2018