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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Texas
1 review
5 helpful votes
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Worst shopping site
February 2, 2018

Wish is a very fave shopping site the worst sight ever the post fake pictures online and when you order for it you see something else and they take your money without sending the product. And when you complain about it the claim to refund the money and they don't i bought a whole bunch of things and not one was satisfying. This site should be closed down. These are some of the pictures of some products totally different from the advert.

Date of experience: January 30, 2018
North Carolina
3 reviews
9 helpful votes
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NOt that Bad
February 6, 2018

I tried wish like most people do thinking the products would be cheap and unappealing. Not at all, I'e loved everything I have purchased with the exception of one item, and that was natural error.
I got the wrong color so, that can happen anywhere. What have you got to lose try them at least once. You'll probably try them again. They are not the best when it comes to the coupons codes though.

The items can be very inexpensive, then comes the outlandish shipping costs. Pay close attention to the shipping, it has made me cancel a few orders.

Date of experience: January 29, 2018
Wisconsin
1 review
1 helpful vote
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Lots of "Wish" buy this or that ads after subscribing and purchasing. No items purchased received quickly, and none even weeks later, and to date. Seems no one cares - nasty place to deal with and waste your money. Son refe3rred and has now said do not buy - too late for me and him, None of my orders have been received to date. Worst thing - nothing was needed, but paid for well in advance. They just suck your money.

Date of experience: January 29, 2018
Florida
1 review
0 helpful votes
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Received all products
February 6, 2018

I received all products, mostly on time and a few times damaged. Those were handled by refunds and done in an acceptable time.

Date of experience: January 28, 2018
Texas
1 review
1 helpful vote
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Great stuff and great prices
January 29, 2018

Most the stuff are pretty cool. Love this site. Just wish shipping didn't take so long. Perhaps in the future items can ship from here.

Date of experience: January 28, 2018
Australia
1 review
2 helpful votes
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Good customer service
January 29, 2018

My item unfortunately arrived damaged - seller was very quick to sort out a resolve of which was a refund as item was no longer fit for purpose

Date of experience: January 28, 2018
Florida
1 review
1 helpful vote
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Great Value
January 29, 2018

Easy order process. Good value. Delivered on time. Always a good selection of items to choose from. Would recommend to anyone who likes to buy on

Date of experience: January 27, 2018
California
1 review
2 helpful votes
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Amazing
January 29, 2018

Every order I receive I get super excited to see my expression OR the look on whom ever I bought the item for.

Date of experience: January 27, 2018
New York
1 review
3 helpful votes
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Dont buy clothing!
February 6, 2018

All the clothes i ordered were so bad quality, it s not even funny.
A claimed cashmere sweater had label saying 65% cotton, 35% polyester, and i was lucky this one had a label!
The tricolor sweater, i let you find it on the site... doesn't look the same does it?
And i asked for a medium, this one would fit my 8 years old.
I think products are cheap. But at least don't lie!

Date of experience: January 27, 2018
Nebraska
2 reviews
5 helpful votes
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I ordered lace front full head wigs. The seller has pictures (several) showing different views of the wigs. I even sent message to company asking if full head lace front wig!? They stated yes I received pieces of hair! I have sent messages for two months to customer service indicating fraud they say they will talk to seller! I think since Wish/Home name is being used and the seller represents them. They should send me my wigs and deal with the seller. I received a refund, BUT I wanted the wigs I paid for and feel like my issues for the past several months was never taken seriously. I spend money with Wish/Home and feel like they should do something as far as get me my products. They do not they send the same template saying we are sorry that this happened to you. We will talk to the seller... I dont think you can advertise one item and then send what you want and think its ok!

Date of experience: January 27, 2018
Texas
1 review
4 helpful votes
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Items were wrong size or didn't receive right color.or I never receive the item at all. Some are fine clothing it not sent correctly.

Date of experience: January 26, 2018
Canada
1 review
0 helpful votes
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Plein air
January 29, 2018

Très satisfaite des produits reçus bonne qualité, bon service dans le temps de livraison ainsi qu que le service à la clientèle retour d appel rapide merci wish.

Date of experience: January 26, 2018
Louisiana
1 review
0 helpful votes
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Love Wish
January 29, 2018

I love Wish and if I had more money I would be buying stuff from there all the time. The people there are friendly and helpful. And the stuff there is awesome!

Date of experience: January 25, 2018
Colorado
9 reviews
31 helpful votes
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Update 09/18/2023
I've pretty much stopped using Wish. The shipping fees were getting out of control. It's also really hard to find specific items because they litter their results will all kinds of other crap. Quality of the goods is variable at best. They've lost their lock on the market category. I now use AliExpress pretty much exclusively. They've opened up their site to real reviews of the actual product you're buying and many include a rating of the store policies and ship times as well. Ship times have improved, and some items are now eligible for a free return.

Date of experience: January 25, 2018
Canada
1 review
3 helpful votes
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Review title
January 26, 2018

Content of at least one hundred characters is a very long sentence when you don't want to write a review

Date of experience: January 25, 2018
New Jersey
1 review
2 helpful votes
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I would use this again!
January 26, 2018

I would use this again I highly recommend this! The tattoo stays much longer than the other tattoos that I've bought here on wish. The tattoo lasts for about 5 weeks! Just try not to get it wet when you take a shower/bath depending on where you place the tattoos.

Date of experience: January 25, 2018
Canada
1 review
3 helpful votes
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Wish is great
January 26, 2018

Products are great reasonably priced and delivered early or on time no
Complaints like wish so far

Date of experience: January 24, 2018
Italy
2 reviews
1 helpful vote
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LOVELY
January 26, 2018

Un sito sicuro affidabile e sicuro. Dove puoi trovare articoli di tutti i tipi. E per il prezzo BASSISSIMO anche di ottima qualita'. Ho acquistato oggetti per la casa ma anche indumenti. TUTTI STUPENDI :)

Date of experience: January 24, 2018
California
1 review
1 helpful vote
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I'm always satisfied
January 26, 2018

My experience with wish has always been great with the exception of not getting a few item or getting the wrong item I'm 98% satisfied.

Date of experience: January 23, 2018
Canada
1 review
3 helpful votes
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Wish experience
January 26, 2018

I have ordered from the WISH site numerous times and have always been very pleased with the items. I have ordered many different items from clothing, household, craft and also technology. I have been very pleased with my experiences.

Date of experience: January 23, 2018