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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Wish is a very fave shopping site the worst sight ever the post fake pictures online and when you order for it you see something else and they take your money without sending the product. And when you complain about it the claim to refund the money and they don't i bought a whole bunch of things and not one was satisfying. This site should be closed down. These are some of the pictures of some products totally different from the advert.
I tried wish like most people do thinking the products would be cheap and unappealing. Not at all, I'e loved everything I have purchased with the exception of one item, and that was natural error.
I got the wrong color so, that can happen anywhere. What have you got to lose try them at least once. You'll probably try them again. They are not the best when it comes to the coupons codes though.
The items can be very inexpensive, then comes the outlandish shipping costs. Pay close attention to the shipping, it has made me cancel a few orders.
Lots of "Wish" buy this or that ads after subscribing and purchasing. No items purchased received quickly, and none even weeks later, and to date. Seems no one cares - nasty place to deal with and waste your money. Son refe3rred and has now said do not buy - too late for me and him, None of my orders have been received to date. Worst thing - nothing was needed, but paid for well in advance. They just suck your money.
I received all products, mostly on time and a few times damaged. Those were handled by refunds and done in an acceptable time.
Most the stuff are pretty cool. Love this site. Just wish shipping didn't take so long. Perhaps in the future items can ship from here.
My item unfortunately arrived damaged - seller was very quick to sort out a resolve of which was a refund as item was no longer fit for purpose
Easy order process. Good value. Delivered on time. Always a good selection of items to choose from. Would recommend to anyone who likes to buy on
Every order I receive I get super excited to see my expression OR the look on whom ever I bought the item for.
All the clothes i ordered were so bad quality, it s not even funny.
A claimed cashmere sweater had label saying 65% cotton, 35% polyester, and i was lucky this one had a label!
The tricolor sweater, i let you find it on the site... doesn't look the same does it?
And i asked for a medium, this one would fit my 8 years old.
I think products are cheap. But at least don't lie!
I ordered lace front full head wigs. The seller has pictures (several) showing different views of the wigs. I even sent message to company asking if full head lace front wig!? They stated yes I received pieces of hair! I have sent messages for two months to customer service indicating fraud they say they will talk to seller! I think since Wish/Home name is being used and the seller represents them. They should send me my wigs and deal with the seller. I received a refund, BUT I wanted the wigs I paid for and feel like my issues for the past several months was never taken seriously. I spend money with Wish/Home and feel like they should do something as far as get me my products. They do not they send the same template saying we are sorry that this happened to you. We will talk to the seller... I dont think you can advertise one item and then send what you want and think its ok!
Items were wrong size or didn't receive right color.or I never receive the item at all. Some are fine clothing it not sent correctly.
Très satisfaite des produits reçus bonne qualité, bon service dans le temps de livraison ainsi qu que le service à la clientèle retour d appel rapide merci wish.
I love Wish and if I had more money I would be buying stuff from there all the time. The people there are friendly and helpful. And the stuff there is awesome!
Update 09/18/2023
I've pretty much stopped using Wish. The shipping fees were getting out of control. It's also really hard to find specific items because they litter their results will all kinds of other crap. Quality of the goods is variable at best. They've lost their lock on the market category. I now use AliExpress pretty much exclusively. They've opened up their site to real reviews of the actual product you're buying and many include a rating of the store policies and ship times as well. Ship times have improved, and some items are now eligible for a free return.
Content of at least one hundred characters is a very long sentence when you don't want to write a review
I would use this again I highly recommend this! The tattoo stays much longer than the other tattoos that I've bought here on wish. The tattoo lasts for about 5 weeks! Just try not to get it wet when you take a shower/bath depending on where you place the tattoos.
Products are great reasonably priced and delivered early or on time no
Complaints like wish so far
Un sito sicuro affidabile e sicuro. Dove puoi trovare articoli di tutti i tipi. E per il prezzo BASSISSIMO anche di ottima qualita'. Ho acquistato oggetti per la casa ma anche indumenti. TUTTI STUPENDI :)
My experience with wish has always been great with the exception of not getting a few item or getting the wrong item I'm 98% satisfied.
I have ordered from the WISH site numerous times and have always been very pleased with the items. I have ordered many different items from clothing, household, craft and also technology. I have been very pleased with my experiences.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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